MM

Mrs Mary Thompson

United Kingdom

Reviews

Review of RDO Kitchens & Appliances

Review of David Austin® Roses


Rated 5 out of 5 stars

The wrong rose was sent

The wrong rose was sent, but fantastic customer service rectified the problem very quickly- and the rose is beautiful

27 April 2026

Reply from David Austin® Roses

We appreciate your review and are so glad our customer service team could quickly resolve the issue. We're happy to hear that you find the rose beautiful!

Kind regards,
Elaine

Review of The Little Greene Paint Company


Rated 5 out of 5 stars

Great paints and great customer service

Great paints and great customer service

24 November 2025

Reply from The Little Greene Paint Company

Dear Mary,

Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high standard of Customer Service we strive to deliver as well as our high quality paints and we hope that you continue to enjoy using our products.

Thank you again for sharing your feedback with us.

The Little Greene Team

Review of Redemptorist Publications

Review of Appeal Shading

Review of The Little Greene Paint Company


Rated 5 out of 5 stars

Excellent products and excellent…

Excellent products and excellent customer service

19 May 2022

Reply from The Little Greene Paint Company

Thank you very much for leaving such a lovely review, Mary. We are so grateful that you took the time to tell us about your experience of using Little Greene, and we’re delighted that it was such a positive one!

It’s always wonderful for us to hear that our customers love our range of paints and wallpapers as much as we do.

Thank you again for sharing your feedback with us.

The Little Greene Team

Review of webuyanycar

Review of Vitality


Rated 1 out of 5 stars

Extremely disappointed that I tried to…

Extremely disappointed that I tried to get approval for an appointment with an ophthalmologist for Tuesday 16th July, but was told that the person taking my call wasn’t trained to do this, all other people were busy, and that I might not here anything before Monday evening- and even this wasn’t guaranteed. This is the first time i have made a claim with Vitality, and frankly it’s not the service i was expecting.

12 July 2019
Unprompted review

Reply from Vitality

Good Afternoon Mrs Thompson.

Thank you for taking the time to share your feedback, I'm very sorry to hear my colleague wasn't able to service your call.

Unfortunately, we experienced an unforeseen spike in call volume at this time which caused our members a delay in getting through to the right team. I can certainly understand your frustrations regarding this and I sincerely apologise for any inconvenience that may have been caused. In this instance, our telephony system routed you through to a different department, so that a colleague could request a callback from the right team, or answer any general queries. Rest assured our only goal is to ensure your call is serviced as quickly and efficiently as possible.

I understand that you've since spoken with the correct team, who have serviced your query appropriately, which is great to see. Please don't hesitate to get back in touch if there's anything else we can assist you with. Kind regards, Mark.

Review of Vitality


Rated 5 out of 5 stars

Very helpful

Very helpful - explained things well.

15 April 2019
Unprompted review

Reply from Vitality

Good Morning Mrs Thompson.

We're glad to hear you found the welcome call helpful! Thank you for joining Vitality, please get in touch if there's anything at all we can assist you with. Kind regards, Mark.