RTC Transport A/S Reviews 

19,575
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The entire delivery was very smooth. I was notified when they were near. They called on arrival. They found a solution to an obstacle blocking the drive way. They efficiently brought every item up. Th... See more

Rated 1 out of 5 stars

Unprofessional and Dishonest Service RTC failed to deliver our furniture as scheduled. The driver didn’t ring the doorbell or make a real attempt to contact us — just a single call that disconnec... See more

Company replied

Rated 5 out of 5 stars

Thanks for the on time delivery 🚚, friendly dudes. Called as promised and delivered in 20 mins long way from Copenhagen in Lolland

Company replied

Rated 5 out of 5 stars

My shipment was delivered to the wrong address but it was not the fault of RTC. It had been given an incorrect address by the shipper where the furniture was purchased. Upon contact with RTC a very ni... See more

Company replied

Company details

  1. Logistics Service
  2. Courier and Delivery Service
  3. Courier Service
  4. Shipping and Mailing Service
  5. Transportation Service

Written by the company

RTC er Danmarks førende virksomhed indenfor servicelogistik til slutkunder – dvs. hvor der foretages mere end blot aflevering af en forsendelse til en kunde. Vores kernekompetencer ligger i, at udføre værdiskabende services hos slutkunden i forbindelse med leverancen, som eksempelvis kan være montage af møbler, installation af hårde hvidevarer eller opsætning af fjernsyn. Vi er innovative, og udvikler gerne nye typer ydelser og services sammen med vores kunder!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

20K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(19,575)

1,217 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The entire delivery was very smooth

The entire delivery was very smooth. I was notified when they were near. They called on arrival. They found a solution to an obstacle blocking the drive way. They efficiently brought every item up. They answered my questions and gave me tips. They were very polite. 5/5 stars.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Thanks for the on time delivery 🚚

Thanks for the on time delivery 🚚, friendly dudes. Called as promised and delivered in 20 mins long way from Copenhagen in Lolland

14 July 2026
Unprompted review
RTC Transport A/S logo

Reply from RTC Transport A/S

Hi Danyal.

Thanks a lot. I will inform the team on "truck 771" about your friendly review.
Have a nice day!

Med venlig hilsen
Martin

Rated 5 out of 5 stars

Really amazing people

Really amazing people. Since I was alone with some heavy packages to carry upstairs, the driver offered to help me to the elevator while telling me that he also has a daughter and understands. Really recommend!

17 June 2026
Unprompted review
RTC Transport A/S logo

Reply from RTC Transport A/S

Hi MMm.

Thanks for your kind review!

Have a nice day.

Best regards
Martin

Rated 5 out of 5 stars

Customer service personified.

My shipment was delivered to the wrong address but it was not the fault of RTC. It had been given an incorrect address by the shipper where the furniture was purchased. Upon contact with RTC a very nice woman could not have been more understanding and helpful and arranged to have the shipment picked up the same day and delivered to me. She was courteous and exemplified the true meaning of customer service unlike her counterpart at the company where the purchase and the error were made.

11 June 2026
Unprompted review
RTC Transport A/S logo

Reply from RTC Transport A/S

Hi Philip.

Thanks a lot for your acknowledgement. I have informed my colleague Stine about your positive review. Have a nice day!

Best regards
RTC, Martin

Rated 5 out of 5 stars

I ordered a sofa

I ordered a sofa. Delivery was fast and efficient.

28 May 2026
Unprompted review
RTC Transport A/S logo

Reply from RTC Transport A/S

Hi Nataliia.

Thank you so much.

Have a nice weekend.

Best regards
RTC // Martin

Rated 5 out of 5 stars

Jysk is great.

Jysk is great.
Items are amazing
Delivery was ontime and perfect.
100 percent recommended

16 May 2026
Unprompted review
RTC Transport A/S logo

Reply from RTC Transport A/S

Hi Amir

Thanks for your feedback.

Have a great day

Best regards
Simone

Rated 1 out of 5 stars

Disaster experience

Disaster. I ordered a machine they didn’t have in stock but was published. They moved the deliver date 5 times in a row until we called to find this out. We accepted a different model that was offered with installation as “sorry for the mistake”. They didn’t install it as they said they had not such orders from Power upon delivery. They didn’t care that we had an email saying it should be installed-they didn’t. The vibration mat that was part of the original order was never delivered (only the new model we ended up accepting), now I need to go through the hassle of claiming my money back. This has been the worst customer experience I have had in Denmark, it has been crazy. We got the (other) machine 6 weeks after purchasing, with a lot of headaches in the middle.

6 March 2026
Unprompted review
RTC Transport A/S logo

Reply from RTC Transport A/S

Hello Laura.

We have nothing to do regarding items being in stock at Power.
But we are responsible for the "last mile" delivery to the customers and installing the product (if this “add on service” has been purchased). It sounds to me that your original order has been cancelled and the new order has been booked without the installation - which again has nothing to do with us.
We feel that your 1-star review does not reflect our work regarding your delivery.
If you need any further assistance, please reach out to me: reklamation@rtctransport.dk

Best regards
Martin

Rated 1 out of 5 stars

I expected a delivery today

I expected a delivery today, the driver called me that he would be at my place in an half an hour. My daughter was inside the house and I was in the stable. When I walked back to the house I saw the driver drive away. I tried to call him right away several times, but he didn't pick up his phone. My daughter told me he hadn't knocked or anything. If he had picked up his phone it was all settled within 10 minutes. Very bad service

9 February 2026
Unprompted review
RTC Transport A/S logo

Reply from RTC Transport A/S

Hello Melissa.

Thanks for your review. I can't find an order in your name, so I can't investigate any further.

Have a nice day.

Best regards
Martin

Rated 1 out of 5 stars

Paid for delivery inside and it was delivered 50m away

I paid for delivery inside the apartment for furniture from JYSK and the driver didn’t want to deliver, he just put it outside of the truck 50m away from the entrance. He kept yelling at me and insulting me all the time when I said that I paid for the delivery inside. This driver was extremely rude and was swearing a lot. Don’t offer the option of delivery inside if the driver will refuse to do it and insult you for asking it.

6 February 2026
Unprompted review
RTC Transport A/S logo

Reply from RTC Transport A/S

Hello Sandro.

I have investigated this incident. As you know, the truck was stuck in the snow. After your delivery he was stuck for several hours.
We are sorry you think his efforts did not meet your expectations - we did our very best.

Best regards
Martin

Rated 1 out of 5 stars

Unacceptable attitude while delivering…

Unacceptable attitude while delivering white goods.

5 January 2026
Unprompted review
RTC Transport A/S logo

Reply from RTC Transport A/S

Hi Jakub.

I would like to investigate this further. Please send me an email with additional information - reklamation@rtctransport.dk and I will contact you.

Have a nice day.

RTC / Martin

Rated 5 out of 5 stars

Great service

Great service, friendly guys

3 December 2025
Unprompted review
RTC Transport A/S logo

Reply from RTC Transport A/S

Hi Bikash.

That’s wonderful to hear! We’re happy you enjoyed the service and our team’s friendliness. Thank you for taking the time to share your experience!

Best regards
RTC
Martin

Rated 5 out of 5 stars

Alt var godt

2 December 2025
Unprompted review
RTC Transport A/S logo

Reply from RTC Transport A/S

Hej Zalmai.

Dejligt at høre. Håber at du vil lade os levere hos dig en anden gang.

Du ønskes en god dag.

Med venlig hilsen
Martin

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