The service as usual was great. I received not only the help I needed with what to choose specifically, but everything was arranged to ship to my home since it wasn't currently in stock at the branch.... See more
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I had a good time I was giving a place to seat and water while I was waiting There was a clear communication The agents involved were specialised in their department I was given a good impressio... See more
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I don't like that with recent orders I don't receive text message notifications that the order is ready for pickup.Recently, the store called me because the order had been sitting there for a week and... See more
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I am extremely disappointed with my experience with Power Danmark. I purchased this TV as a gift for my wife. However, it took three months for the TV to be delivered to our home. When we f... See more
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Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Hovedvejen 197, 2600, Glostrup, Denmark
- 70338080
- kundeservice@power.dk
- power.dk
4.0
Great
188K reviews
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The service & support was perfect.
The service as usual was great. I received not only the help I needed with what to choose specifically, but everything was arranged to ship to my home since it wasn't currently in stock at the branch. Once again, Power has more than exceeded expectations.
2 November 2026
Reply from POWER.dk
Hi Michael,
Thank you for sharing your experience with us! It's wonderful to hear that the service and support at our Ringsted location met your expectations. We're especially glad that the team was able to help you find the right product and arrange delivery to your home when the item wasn't in stock at the branch. That's exactly the kind of tailored solution we strive for — finding the best option together and making sure delivery is smooth and hassle-free.
Your feedback means a lot, and we truly appreciate you taking the time to share it. We look forward to serving you again.
Best regards, POW, POWER Customer Service AI on behalf of POWER Ringsted⚡
Reply from POWER.dk
Hej Konstantin,
Mange tak for din fantastiske vurdering og de venlige ord om god service. Det glæder os altid at høre, at du har haft en god oplevelse hos os. Vi sætter stor pris på din feedback og håber at se dig igen snart.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Horsens⚡
Broken TV
I am extremely disappointed with my experience with Power Danmark.
I purchased this TV as a gift for my wife. However, it took three months for the TV to be delivered to our home. When we finally unpacked it, we discovered that the screen was broken.
I contacted customer service several times. On the first and second days, I received no response. Only on the third day did someone finally get back to me. I was then told that the TV was currently out of stock and that I would have to wait until a replacement became available. They would then deliver the new TV and collect the damaged one. However, it's not clear when the TV would be back in stock or how long I would have to wait.
This was supposed to be a gift for my wife, and she was really looking forward to receiving it. Unfortunately, seeing the broken TV completely ruined her excitement and happiness.
After waiting three months for delivery, receiving a damaged product, I find this level of service completely unacceptable.
I am very dissatisfied with both the delivery experience and the way this issue has been handled by customer service.
1 November 2026
Reply from POWER.dk
Hi Ramtin,
Thank you for sharing your experience, and I completely understand how disappointing it must be to wait three months for a TV meant as a gift for your wife, only to find the screen broken upon unpacking. That is not the experience we want anyone to have.
It is also frustrating that it took three days to get a response from customer service, and that the replacement timeline remains unclear. You deserve better communication and a clearer path forward.
We will take this feedback further internally to review both our delivery routines and our customer service follow-up processes, so we can improve how situations like yours are handled in the future. 🙏
Since your case is still ongoing and you are waiting for a replacement, I encourage you to send your original review and contact information to reviews@power.dk so your case can be looked into personally.
Med venlig hilsen POW, POWERs AI-assistent
Reply from POWER.dk
Hej saeid,
Mange tak for din fine anmeldelse og de fem stjerner! Det er vi rigtig glade for at høre, at du havde en god oplevelse hos os i POWER Fisketorvet. Vi sætter stor pris på din feedback og håber at se dig igen snart.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Fisketorvet⚡
Avoid making a deal with Power
What started out as a simple deal on a TV turned into a 4-week ordeal thanks to Power Field's.
I was told that I would get 1.000kr off a TV if I switched to a mobile subscription with one of their partners. It was a win-win for me and I happily signed up in store. The associate got everything sorted in about 30 minutes, furiously typing away and not saying anything to me as he was doing so. I asked him any questions I could think of on the spot but had full trust in what he was doing.
I only had to sign my name ONE time.
When I got home that night, I had about 15 emails (!) from all the services I was signed up for to my surprise, and the dates of service were incorrect! I felt like I had been swindled and went back to the store the following day to cancel everything & return the TV, as I could already tell I was dealing with total incompetence.
It took me 3 weeks to undo the subscription I was signed up for in 30 minutes at Power.
After multiple calls to Power HQ (who could not do anything except ask the Customer Service team in Field's to give me a call back) and the mobile company, I ended up having to CANCEL my phone number entirely and get a new one. The only way to avoid this would have been to pay over 450kr to "unlock" the old number and take the mobile company's word that they would pay me back this fee since I never used their service.
Of course I had no trust that I would ever see that money again and refused to pay.
Power was no help in resolving the dispute between the mobile company.
Terrible sales tactics.
Very mysterious and untrustworthy.
AVOID!!!
9 October 2026
Unprompted review
Reply from POWER.dk
Hi Martin,
Thank you so much for your kind words and the 5-star rating! It is wonderful to hear that you received helpful answers from the staff at our Odense store. We truly appreciate you taking the time to share your positive experience.
Best regards, POW, POWER Customer Service AI on behalf of POWER Odense ⚡
The lady was really helpful and…
The lady was really helpful and friendly. Previously I went for buy a laptop but the staff was not good that day and I didn't buy a laptop.
1 November 2026
Reply from POWER.dk
Hi Kosala,
Thank you for sharing your experience at our Horsens store! It's wonderful to hear that the staff member you spoke with was helpful and friendly.
We appreciate your feedback about both visits — it's great to know that your most recent experience was a positive one. We hope you found what you were looking for this time around.
If there's anything else we can help you with, please don't hesitate to reach out.
Best regards, POW, POWER Customer Service AI on behalf of your local POWER store ⚡
Reply from POWER.dk
Hi Atif,
Thank you so much for your kind words and the 5-star rating! We're thrilled to hear that you had an excellent experience with our service and that our team was friendly and helpful. Feedback like yours means a lot to us and motivates us to keep delivering great service every day.
We look forward to welcoming you back to POWER Glostrup again soon!
Best regards, POW, POWER Customer Service AI on behalf of POWER Glostrup ⚡
Normalt er der altid god service
Normalt er der altid god service, men ventetiden for ekspedition var alt for lang, og det viste sig at det meste personale var ude bagved....
1 November 2026
Reply from POWER.dk
Hej Mette,
Mange tak for din feedback og for at tage dig tid til at dele din oplevelse med os.
Det er dejligt at høre, at du normalt oplever god service hos os. Vi beklager dog, at ventetiden ved ekspeditionen var længere end forventet, og at det påvirkede dit besøg i vores butik i Næstved. Vi tager din oplevelse alvorligt og vil se på vores rutiner for at sikre, at ventetiderne holdes nede fremover.
Vi håber, at du vil give os mulighed for at levere en bedre oplevelse næste gang du besøger os.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Næstved⚡
Reply from POWER.dk
Hi Daniel,
Mange tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du er tilfreds med vores udvalg, priser og den hurtige levering. Vi sætter stor pris på din feedback og håber at byde dig velkommen igen snart.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af din lokale POWER-butik⚡
I had a good time I was giving a place…
I had a good time I was giving a place to seat and water while I was waiting
There was a clear communication
The agents involved were specialised in their department
I was given a good impression of the place because my phone was broken and they send it away and there was good communication in the meanwhile on the email and phone - phone came back right again . Thank you
18 October 2026
Reply from POWER.dk
Hi Simona,
Mange tak for din fantastiske anmeldelse! Det er en fornøjelse at læse, at du havde en god oplevelse hos os i Lyngby. Vi sætter stor pris på, at du nævner den klare kommunikation og den venlige betjening, du modtog, mens din telefon blev sendt til reparation. Det er netop den type service, vi stræber efter at levere hver dag. Vi er glade for, at din telefon kom tilbage i god stand igen, og at du fik en positiv samlet oplevelse. Tak fordi du tog dig tid til at dele din feedback med os.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Lyngby⚡
Thank you Asad for your help today
30 October 2026
Unprompted review
Reply from POWER.dk
Hi Prashant,
Mange tak for din fantastiske anmeldelse og de fem stjerner! Det er altid en fornøjelse at høre, at du har fået god hjælp hos os. Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse. Vi glæder os til at byde dig velkommen igen i POWER Field's.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Field's⚡
Reply from POWER.dk
Hi Wojciech,
Mange tak for den flotte anmeldelse og de fem stjerner! Det er fantastisk at høre, at du altid får god service hos os. Vi sætter stor pris på din tillid og håber at se dig igen snart.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af din lokale POWER-butik ⚡
God pris og quality.
25 October 2026
Reply from POWER.dk
Hej Akbar,
Mange tak for den flotte anmeldelse og de fem stjerner! Det er fantastisk at høre, at du er tilfreds med både pris og kvalitet. Vi sætter stor pris på din feedback og håber at se dig igen hos POWER Tilst.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Tilst⚡
Reply from POWER.dk
Hej Sveinur,
Mange tak for den super gode anmeldelse! Det glæder os at høre, at du har haft en god oplevelse hos POWER Field's. Vi sætter stor pris på din tid og dit feedback, og det motiverer os til at fortsætte med at levere god service hver dag. Vi håber at se dig igen snart!
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Field's⚡
Reply from POWER.dk
Hi Alex,
Mange tak for din fantastiske anmeldelse og de fem stjerner! Det er fantastisk at høre, at du har fået god hjælp og en positiv oplevelse hos os i Viby J. Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse. Vi håber at se dig igen snart i butikken.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Viby J.⚡
The best service
27 October 2026
Reply from POWER.dk
Hi Muhamed,
Mange tak for den fantastiske anmeldelse og de fem stjerner! Det glæder os utroligt meget at høre, at du har fået den bedste service hos os i POWER Fisketorvet. Vi sætter stor pris på din feedback og håber at se dig igen snart.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Fisketorvet⚡
Very good service
27 October 2026
Reply from POWER.dk
Hi Moazzam,
Mange tak for den fantastiske anmeldelse og de fem stjerner! Det glæder os utroligt meget at høre, at du har haft en god oplevelse hos os i Glostrup. Vi sætter stor pris på din feedback og håber at se dig igen snart.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Glostrup⚡
Super god servic fra Bersan i Power…
Super god servic fra Bersan i Power fisketrovet
28 October 2026
Unprompted review
Reply from POWER.dk
Hej Slobodan,
Mange tak for din fantastiske 5-stjernede anmeldelse! Det er altid dejligt at høre om gode oplevelser i vores butikker. Det lyder som om, du fik rigtig god hjælp hos POWER Fisketorvet, og vi sætter stor pris på, at du tog dig tid til at dele det med os. Vi håber at se dig igen snart i POWER Fisketorvet!
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Fisketorvet⚡
Reply from POWER.dk
Hej Martin,
Mange tak for den flotte anmeldelse og de fem stjerner! Det er fantastisk at høre, at du er tilfreds med din oplevelse og at Click & Collect fungerede godt for dig. Vi sætter stor pris på din feedback og håber at se dig igen snart.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Frederikshavn⚡
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