My rating would have been 3.5 so i put 4 because 3 is too low. Actually the main thing that is holding me from rating Lenson a 5 star is the shipping& delivery times. In overall, very good prices... See more
Company replied
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See what reviewers are saying
Second time buying my toric lenses. Very fast delivery, Thanks
Company replied
I'm satisfied with how the delivery was handled. I was able to track my package easily and received updates at every step. Everything went smoothly and the order arrived on time.
Company replied
I was pleased with the customer support service—fast and efficient! I chose the wrong lenses, and the staff member was very helpful. The online return system is well-organized.
Company replied
Company details
Written by the company
Lenson AB grundades år 2004 och har sitt säte i Stockholm. Vår affärsidé är att ha marknadens kundvänligaste erbjudande av varor och tjänster inom ögon- och synvård.
Written by the company
- Optikexperter
- Ögonhälsa och syn är vårt fokus och vi vill hjälpa dig att ta hand om dina ögon på bästa sätt! Kontakta våra optikexperter på kundservice för råd på 020-455 455 eller maila support@lenson.com.
- Leveranser och returer
- Vi har otroligt snabba leveranser på våra lagervaror - ofta har våra kunder sina kontaktlinser hemma i brevlådan nästkommande vardag! Vi erbjuder 90 dagars öppet köp på kontaktlinser, tillbehör och solglasögon samt 365 dagars öppet köp på glasögon. Returen är gratis!
- Clickand Reload™
- Vår smarta funktion Clickand Reload gör att du enkelt, med ett fåtal klick, kan beställa samma laddning linser som senaste beställningen. Vi räknar ut när dina linser borde vara slut ifall du använt dem frekvent. Ett påminnelsemail skickas till dig och därifrån kan du enkelt klicka dig vidare för att beställa samma laddning igen.
Prisgaranti
Det är viktigt att du känner dig trygg när du handlar hos oss.
Om du skulle hitta en identisk produkt till ett lägre pris hos en annan svensk nätbaserad återförsäljare, inom 14 dagar från köpdatum, betalar vi tillbaka mellanskillnaden på produkten.
Contact info
Österögatan 4, 164 29, Stockholm, Sweden
- 020-455 455
- support@lenson.com
- www.lenson.com/se
4.5
Excellent
15K reviews
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High quality contacts&claning liquid
It was easy to find the contacts that my doctor recommended. The price was good also. they are very comfortable.
11 November 2024
Reply from Lenson
Amazing that you're satisfied with the purchase! Thank you for the review. // Rut
I got eye infection from the lenses I…
I got eye infection from the lenses I got and they got dried 1 day after using and they started irritating my eyes eventhough they are supposed to be weekly ones
25 October 2024
Reply from Lenson
Hi! We are deeply sorry for this. Feel free to contact our costumer service if you want to make a reclamation or change the product. // Rut
Reply from Lenson
That's nice to hear! Thank you for the review! // Rut
Good Prices and very fast delivery
10 October 2024
Reply from Lenson
That's amazing to hear, thank you for the review! // Rut
Quick delivery and good price
I compared the price with other websites and lenson was the cheapest.
The delivery was fast too!
I’m satisfied with mu purchase.
23 September 2024
Reply from Lenson
Nice to hear that you are satisfied with your purchase! Thank you for the review! // Rut
Good pricing, fast delivery.
26 July 2024
Reply from Lenson
Hi,
Thanks for your review! Great to hear that you're happy with our service.
Have a good day!
Lisa
Skulle ju ha 2pack 1.5+ brilliant blue…
Skulle ju ha 2pack 1.5+ brilliant blue och 2pack 1.25+ men fick minus
17 February 2024
Bra service
4 February 2024
Items arrived right on time
Items arrived right on time, as specified, great service, will definitely buy again !
2 January 2024
great prices for contact lenses 👌
29 December 2023
Supersnabb leverans!
18 September 2023
Reply from Lenson
Hi,
Thanks for your review.
Great to hear that you're happy with our service!
Regards,
Lisa
Been using them for over 3 years
Been using them for over 3 years, always good experince and fast shopping
9 March 2023
Easy and really good
Easy to order. My lenses were cheaper at Lenson than in other stores. Everything arrived really quick and in perfect condition. I recommend it 100%!
30 January 2023
Reply from Lenson
Hi,
Thank you for your nice words! I'm glad to hear that you are satisfied with our service and I wish you welcome back!
Regards,
Lisa
Scaming loyal customers for a higher price.
They try to scam their loyal customers for more money. If you bought before from them they will email you and say “reminder: 15% sale + freight!” For your lenses, they do this when they estimate you are running short on lenses. By clicking the link you see the 15% lower price on their homepage. BUT if you don’t press the link and instead just google up their homepage and look up the product yourself, you will see that it’s actually on sale for 32%!! So it’s actually even cheaper. Their way of treating loyal customers is disgusting. I have reported them to the Swedish authorities as i don’t even think this is legal.
22 January 2023
Unprompted review
Reply from Lenson
Hi,
Thanks for your feedback. I'm sorry to hear that you feel we treat you wrong as a loyal customer - that is not our intention.
It is correct that we do use different prices in different channels, but our intention is to be the best and easiest supplier of contact lenses to old and new customers.
Regards,
Lisa
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