My rating would have been 3.5 so i put 4 because 3 is too low. Actually the main thing that is holding me from rating Lenson a 5 star is the shipping& delivery times. In overall, very good prices... See more
Company replied
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See what reviewers are saying
Second time buying my toric lenses. Very fast delivery, Thanks
Company replied
I'm satisfied with how the delivery was handled. I was able to track my package easily and received updates at every step. Everything went smoothly and the order arrived on time.
Company replied
I was pleased with the customer support service—fast and efficient! I chose the wrong lenses, and the staff member was very helpful. The online return system is well-organized.
Company replied
Company details
Written by the company
Lenson AB grundades år 2004 och har sitt säte i Stockholm. Vår affärsidé är att ha marknadens kundvänligaste erbjudande av varor och tjänster inom ögon- och synvård.
Written by the company
- Optikexperter
- Ögonhälsa och syn är vårt fokus och vi vill hjälpa dig att ta hand om dina ögon på bästa sätt! Kontakta våra optikexperter på kundservice för råd på 020-455 455 eller maila support@lenson.com.
- Leveranser och returer
- Vi har otroligt snabba leveranser på våra lagervaror - ofta har våra kunder sina kontaktlinser hemma i brevlådan nästkommande vardag! Vi erbjuder 90 dagars öppet köp på kontaktlinser, tillbehör och solglasögon samt 365 dagars öppet köp på glasögon. Returen är gratis!
- Clickand Reload™
- Vår smarta funktion Clickand Reload gör att du enkelt, med ett fåtal klick, kan beställa samma laddning linser som senaste beställningen. Vi räknar ut när dina linser borde vara slut ifall du använt dem frekvent. Ett påminnelsemail skickas till dig och därifrån kan du enkelt klicka dig vidare för att beställa samma laddning igen.
Prisgaranti
Det är viktigt att du känner dig trygg när du handlar hos oss.
Om du skulle hitta en identisk produkt till ett lägre pris hos en annan svensk nätbaserad återförsäljare, inom 14 dagar från köpdatum, betalar vi tillbaka mellanskillnaden på produkten.
Contact info
Österögatan 4, 164 29, Stockholm, Sweden
- 020-455 455
- support@lenson.com
- www.lenson.com/se
4.5
Excellent
15K reviews
Asks customers to review
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Supersnabb leverans
5 July 2021
Keep up the good work.
2 June 2021
Supersnabb leverans
16 May 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
No delivery within time frame
No delivery within time frame. No update about order in time. Bad customer experience.
8 April 2021
Unprompted review
Reply from Lenson
Hi Mattias and thanks for your review!
I am sorry to hear that you had to wait longer than expected on our product. We always aim to deliver as fast as possible and to notify if there will be a delay in delivery and am sorry if you didn't got noticed in time.
Fast easy and good price
28 March 2021
Recommended
Order arrived within the expected time and I recieved what I ordered for the advertised price
17 March 2021
Supersnabb leverans!
2 February 2021
Reply from Lenson
Hej Linn,
Vad härligt att du är nöjd med leveranstiden!
Vänligen,
Henrik
I received in 2 days my contact lenses
I received in 2 days my contact lenses. I'm happy with the service
25 January 2021
Reply from Lenson
Hello Maria and thank you for your review!
We're glad to hear you are happy with the delivery and service.
Wish you a lovely day!
/Erica
Reply from Lenson
Hello Laima, thank you for your kind review!
We are very glad to hear that you are happy with the fast delivery!
Thanks again, and merry christmas! /Emmelina
It's quite very quickly and good…
It's quite very quickly and good quality of contact lenses, I like it a lot. I hope that will have more contact lenses to choose from Lenson site.
16 October 2020
Reply from Lenson
Hi!
Thank you so much for your kind words.
We're looking forward to your next order!
Best!
/Andreas
Very quick delivery and neat packages
Very quick delivery and neat packages, but hope for better discount and lower price for the same quality products.
30 September 2020
Unprompted review
Reply from Lenson
Hi!
Thanks for the review and you 4 stars!
Kind regards, Robert
Supersnabb leverans
2 September 2020
Unprompted review
Reply from Lenson
Hej Louise,
Härligt att leveransen fungerade som den skulle, vi hoppas att det fortsätter så i framtiden!
Ha det fint /Johannes
Supersnabb leverans!
18 July 2020
Unprompted review
Reply from Lenson
Hej Jesper!
Tack för recensionen!
Vänligen,
Henrik
Good selection and fast delivery
Good selection and I like how I was offered suggestions for other similar lenses. I bought one of the brands that were suggested and I really like them. Delivery was fast and came right to my mailbox.
1 July 2020
Unprompted review
Reply from Lenson
Hi Jessica,
How fun that you feel satisfied with our selection and delivery time! :) We hope it will continue in the same way in the future for you.
Greetings,
Johannes
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