Junkwize Reviews 

1,761
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and friendly staff members who consistently arrive on time, handle items with care, and complete collections efficiently without any fuss. Many reviewers often note that the booking process is exceptionally straightforward, supported by clear communication and reliable updates regarding arrival times. However, some reviewers were not happy with the pricing, noting that the costs could sometimes feel a bit steep or complicated depending on the specific job. A few consumers also mentioned encountering rigid collection windows or feeling that additional fees impacted their overall satisfaction.

What people talk about most

Service

Consumers find service to be positive, highlighting prompt arrivals and efficient collections. Reviewers... See more

Staff

Reviewers highlight high satisfaction with the staff, frequently praising their polite, friendly, and... See more

Price

Clients share positive opinions on price, describing the rates as fair, affordable, and competitive.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting punctual collections and... See more

Booking process

Customers had positive experiences with booking process, highlighting how easy and comprehensive it is.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Most incredible company. The gentlemen who came to help on site were some of the nicest, most helpful professionals I’ve ever come across. I actually cannot believe how easy they made a daunting tas... See more

Company replied

Rated 5 out of 5 stars

I was completing on a flat sale in Angel and realised a day before completion that it was 'vacant possesion'. I called at 16:00 on Thu to book a job for guarenteed completion by 1pm Fri the next day.... See more

Company replied

Rated 5 out of 5 stars

The smoothest service ever. Incredibly professional. No cowboys here. Kenny and Bruno worked flat out to make sure I could get everything I need to clear gone and did a brilliant job cleaning u... See more

Company replied

Rated 5 out of 5 stars

Lorenzo was great. The service was efficient and professional, and the two gentlemen who undertook the removal were really lovely. I rarely review as I think they can be pretentious, but I have made... See more

Company replied


Company details

  1. Waste Management Service
  2. Garbage Collection Service
  3. House Clearance Service
  4. Junk Dealer
  5. Junkyard
  6. Property Maintenance

Written by the company

Junkwize is a sustainable and carbon-neutral waste management company changing the waste industry. We are ISO9001, ISO14001, SafeContractor, and SSiP Certified. We provide quality service, with the safety and the environment in mind


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.9

All reviews

(1,761)

148 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great team and great service.

Great team and great service.

14 August 2026
Junkwize logo

Reply from Junkwize

Thank you for the great review! We really appreciate you taking the time to share your feedback.

We’re delighted you were happy with the team and the service. We look forward to helping you again in the future!

The Junkwize Team

Rated 5 out of 5 stars

Most incredible company

Most incredible company. The gentlemen who came to help on site were some of the nicest, most helpful professionals I’ve ever come across. I actually cannot believe how easy they made a daunting task. If I could give a universe of stars I would.

Booking was comprehensive and communication was fantastic. I got a phone call with a 20 mins heads up. Couldn’t fault a single thing. Best company I have dealt with for a long time. This is how you do it.

13 August 2026
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Reply from Junkwize

Thank you so much, H Baldwin, for such an incredible review! ⭐

We’re genuinely delighted to hear how helpful and professional our team were on site, especially when the job initially felt daunting. Making the whole process as easy and stress-free as possible is exactly what we aim for.

We’re also really pleased that you found the booking process and communication so smooth, and that the 20-minute call ahead of arrival was helpful.

Your kind words mean a huge amount to the whole Junkwize team. Thank you for choosing us and for saying, “This is how you do it.” We couldn’t ask for better feedback!

The Junkwize Team

Rated 5 out of 5 stars

Kenny and Luca were fantastic

Kenny and Luca were fantastic! I have used Junkwize on many occasions and they have always been professional, incredibly helpful and efficient, everything is moved at the speed of light without any fuss. I can't recommend them highly enough

3 August 2026
Unprompted review
Junkwize logo

Reply from Junkwize

Thank you so much, Sam! It’s fantastic to hear that Kenny and Luca were fantastic and that you’ve continued to choose Junkwize for your collections.

We really appreciate your kind words about the team’s professionalism, efficiency and helpful attitude. We’ll be sure to pass your feedback on to Kenny and Luca — they’ll be delighted to hear it!

Thank you again for your continued support and for recommending Junkwize so highly. We look forward to helping you again soon!

The Junkwize Team

Rated 5 out of 5 stars
Junkwize logo

Reply from Junkwize

Hi Karen,

Thank you for taking the time to leave us a review — and it’s always great to hear from one of our regular customers!

We’re pleased the team kept you updated and gave you plenty of notice before arriving. We know how useful that little bit of communication can be when you’re planning around a collection.

We really appreciate your continued support, Karen. Thank you for choosing Junkwize time and time again — we look forward to helping you again soon!

Kind regards,
The Junkwize Team

Rated 5 out of 5 stars
Junkwize logo

Reply from Junkwize

Hi Dan,

Thanks for the great review!

We’re really pleased to hear you found the booking process straightforward and the service nice and quick. That’s exactly what we aim for — making it easy from the initial booking right through to collection.

We really appreciate you choosing Junkwize and taking the time to share your feedback. We hope to help you again whenever you need us!

Kind regards,
The Junkwize Team

Rated 5 out of 5 stars

Very quick and very tidy

Very quick and very tidy, two people arrived early this morning to clear the garden waste. They did a great job and swept the floor clear when they had finished. great service, will use again..

10 August 2026
Junkwize logo

Reply from Junkwize

Hi Dave,

Thanks so much for taking the time to leave us a 5-star review!

We’re really pleased to hear the team arrived early, worked quickly and left everything nice and tidy. We always aim to make the whole collection as hassle-free as possible, so it’s great to hear that the team even swept up before leaving.

We’ll make sure the team see your kind feedback — they’ll be chuffed to know their hard work was appreciated!

Thanks again for choosing Junkwize, Dave. We’d be very happy to help again whenever you need us.

Kind regards,
The Junkwize Team

Rated 5 out of 5 stars

No job is too small

They are quick and reliable so don’t leave anything out that you do because it will be gone in a twinkle of an eye.

5 August 2026
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Reply from Junkwize

Dear Sheva,

Thank you for your amazing 5-star review!

We're delighted to hear that you found our service quick and reliable. We always aim to make the collection process as simple and efficient as possible, whether it's a small job or a larger clearance for general waste or more complex hazardous waste.

Thank you for recommending Junkwize. We really appreciate your kind words and your support, and we look forward to helping you again whenever you need us.

Kind regards,
The Junkwize Team

Rated 5 out of 5 stars

Simple and fast to engage

Simple and fast to engage

28 July 2026
Junkwize logo

Reply from Junkwize

Dear Customer,

Thank you for your 5-star review!

We're delighted to hear that you found our service simple and fast to engage. We always aim to make the booking process as straightforward as possible, from your initial enquiry through to the collection.

Thank you for choosing Junkwize. We really appreciate your feedback and look forward to helping you again in the future.

Kind regards,
The Junkwize Team

Rated 5 out of 5 stars

Excellent experience

Excellent communication from the company and the guys who picked up the items were super friendly, prompt, and professional.

4 August 2026
Junkwize logo

Reply from Junkwize

Dear Nickel Digital,

Thank you for your amazing 5-star review!

We're delighted to hear that you had an excellent experience with Junkwize. It's great to know that our communication was clear and that our collection team provided a friendly, prompt, and professional service when removing your redundant WEEE items.

We really appreciate your kind words and your support. Thank you for choosing Junkwize, and we look forward to assisting you again whenever you need us.

Kind regards,
The Junkwize Team

Rated 5 out of 5 stars

The driver and assistant were…

The driver and assistant were tremendously helpful and efficient. Overall, a great experience

28 July 2026
Junkwize logo

Reply from Junkwize

Dear Marianne,

Thank you for your amazing 5-star review!

We're delighted to hear that our driver and assistant were helpful and efficient during your collection. It's great to know that you had a great experience with Junkwize and that our team provided the level of service we always aim for.

We really appreciate your kind words and support. Thank you for choosing Junkwize, and we look forward to assisting you again whenever you need us.

Kind regards,
The Junkwize Team

Rated 5 out of 5 stars

Quick, easy and reasonably priced

Quick, easy and reasonably priced. The whole process was easy from start to finish. The guys who came were great, were in and out and the whole thing was sorted within 15 mins max. Highly recommend and will use again if I need to.

21 July 2026
Junkwize logo

Reply from Junkwize

Dear Zeinah,

Thank you for your amazing 5-star review!

We're delighted to hear that you found our service quick, easy, and reasonably priced. It's great to know that the whole process was straightforward from start to finish and that our collection team provided an efficient and professional service.

We really appreciate your recommendation and your kind words about the team. Thank you for choosing Junkwize, and we look forward to helping you again whenever you need us.

Kind regards,
The Junkwize Team

Rated 5 out of 5 stars

Junkwize provide an excellent service

Junkwize always respond very quickly and do an excellent job.
I have used the quite a few times - they are always polite and very efficient.
100% recommended

23 July 2026
Junkwize logo

Reply from Junkwize

Dear Charles,

Thank you for your amazing 5-star review!

We're delighted to hear that you have received excellent service from Junkwize and that our team has consistently been quick to respond, polite, and efficient.

It's fantastic to know that you have used our services on several occasions and continue to recommend us. We really appreciate your continued support and look forward to helping you again whenever you need us.

Kind regards,
The Junkwize Team

Rated 5 out of 5 stars

Reliable and Efficient Collection

Scheduled collection went smoothly - on time and bulk items cleared appropriately.

6 July 2026
Junkwize logo

Reply from Junkwize

Dear Kerry,

Thank you for your amazing 5-star review!

We're delighted to hear that your scheduled collection went smoothly and that our team arrived on time and cleared your bulk items efficiently.

We really appreciate your feedback and are pleased to know that you received the reliable and professional service we always aim to provide.

Thank you for choosing Junkwize, and we look forward to assisting you again whenever you need us.

Kind regards,
The Junkwize Team

Rated 5 out of 5 stars

They done a Good job

Very helpful. It was heavy and old

9 July 2026
Junkwize logo

Reply from Junkwize

Dear Jodie,

Thank you for your 5-star review!

We're delighted to hear that our team was very helpful and able to assist with the removal of your heavy and old item. Our team always aims to make the collection process as easy and stress-free as possible.

We really appreciate your kind words and support. Thank you for choosing Junkwize, and we look forward to helping you again whenever you need us.

Kind regards,
The Junkwize Team

Rated 5 out of 5 stars

Good service

Good service, chap phoned to tell me when he would arrive. Took it all, refused a coffee, and loaded it all in about 5 minutes. No clearing up required. Great service.

7 July 2026
Junkwize logo

Reply from Junkwize

Dear Gyrico,

Thank you for your amazing 5-star review!

We're delighted to hear that you received great service from our team. It's fantastic to know that our driver kept you updated, arrived as expected, and completed the collection quickly and efficiently.

We really appreciate your kind words about our team's professionalism and attention to detail. Thank you for choosing Junkwize, and we look forward to assisting you again whenever you need us.

Kind regards,
The Junkwize Team

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