Just Clear® Reviews 

4,808
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 320 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and friendly staff who go above and beyond to make difficult house clearances completely simple, polite, and stress-free. Consumers consistently note that the overall service is exceptionally efficient, with hardworking teams arriving right on schedule and handling bulky belongings with extreme care. Customer service and office communication are widely described as outstanding, featuring rapid response times, helpful coordination, and very fair pricing structures for everyone. However, some people mentioned occasional minor logistical hiccups regarding transport or vehicle issues, though the responsive staff quickly arranged effective alternatives to resolve them successfully.

What people talk about most

Staff

People report positive experiences with staff, highlighting their friendly, efficient, and professional... See more

Service

Reviewers mention positive feedback about service, noting that teams are exceptionally efficient,... See more

Customer service

Customers report deeply satisfying experiences with customer service, highlighting polite, efficient, and... See more

Response time

Users describe positive interactions with response time, frequently highlighting prompt and swift... See more

Price

Consumers find price to be very satisfactory and appreciate the fair rates compared to other options in the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alina and George were efficient and professional throughout our interactions with them. They answered all my little questions quickly and politely, they arrived on time and worked incredibly hard to c... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from start to finish. They handled clearing my late mother’s house with sensitivity and compassion and went above and beyond what was expected from the original quote with no increas... See more

Company replied

Rated 5 out of 5 stars

Swift and efficient removal of a dead fox in our garden. Friendly Just Clear people kept us informed all through the process and then followed up afterwards. All very impressive. KW, London NW3.

Company replied

Rated 5 out of 5 stars

Superb service from start to finish. I needed a whole house cleared, having sadly lost my Mum. Everyone was so professional and sympathetic throughout, making a difficult job as simple and stress-free... See more

Company replied


Company details

  1. House Clearance Service
  2. Garbage Collection Service
  3. Garbage Dump Service
  4. Junk Dealer
  5. Salvage Dealer
  6. Waste Management Service

Written by the company

Just Clear leads the House Clearance sector in the UK, driven by our commitment to sustainability and exceptional customer service. With an extensive network of branches nationwide, we stand as the largest and most trusted clearance specialist in the country. Our comprehensive services encompass sustainable Property Clearance, House Clearance, Office Clearance, Recycling & Reuse management, Hoarding Clearance, Garden Clearance, Probate Clearance, Site Clearance, Valuations, Skip Bag service, Void property clearance, Bulky waste removal, Fly tip clearance, Junk Removal Service, Cleanout, Hoarding Assistance, Hoarder or Hoarding Help, Recycling Services, and Eco-Friendly Junk Disposal. By partnering with local franchise owners backed by our national infrastructure, we offer clients nationwide coverage coupled with personalized service. Our regional branches boast intimate knowledge of their areas while benefiting from the support of our central resources across finance, HR, QHSE, assets and fleet, marketing, and national operations management. This ensures a seamless experience, combining local expertise with scalable solutions for one-off local contracts and national accounts. Social responsibility lies at the heart of our operations, as we strive to create employment opportunities and support local communities in every region we serve. With a track record of award-winning excellence, including accolades such as the National Recycling Award, Probate Industry Awards, Wills and Probate Awards, and Business Green Leaders Award, we maintain ISO14001, ISO 45001, CHAS, and ISO 9001 accreditations. These certifications underscore our unwavering commitment to environmental sustainability, health and safety, and quality management across all facets of our operations.


Contact info


5.0

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(4,808)

302 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We used Just Clear for the clearance of my mother's house

We used Just Clear for the clearance of my mother's house and I can't fault the service we received. Communication before the clear was very good, they arrived when they said and the whole team were pleasant and polite. They made a difficult day so much easier.

23 July 2026
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for the review, I'm glad it went so well. Just Clear Team

Rated 5 out of 5 stars

Very pleased with the service provided

Very pleased with the service provided, stuck to their price and completed an excellent job, would highly recommend!!

3 September 2026
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for the feedback much appreciated. Glad it went well. Just Clear Team

Rated 5 out of 5 stars

Great service

Great service, very professional, helpful and efficient. I would highly recommend.

29 August 2026
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for using our service and for your kind words Cleo. We are delighted to hear all went well. From everyone at team Just Clear!

Rated 5 out of 5 stars

great customer care

really quick responses and solution found asap.

28 August 2026
Just Clear® logo

Reply from Just Clear®

Thank you so much for using our service and for your kind words Ellie-Anne. We are delighted to hear all went well. From everyone at team Just Clear!

Rated 5 out of 5 stars

Excellent, efficient and professional service

I am so impressed with the service I received from Just Clear. I had 10 pieces of furniture I could not dispose of from my home. There was nothing wrong with them, they were just surplus to requirement, too large for me to deal with and I needed them gone quickly in one go. I contacted Lisa in the office and sent her photos of the items in question. She came back with a very reasonable quote and organised a collection to my timescale. The van arrived on time and the items were efficiently moved from the house and shed by the two friendly guys from Just Clear. I would have no hesitation in recommending this company. The service was efficient and professional.

26 August 2026
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for using our service and for your kind words SJR. We are delighted to hear all went well. From everyone at team Just Clear!

Rated 5 out of 5 stars

Very prompt response from Dermot.

Very prompt response from Dermot.
Driver James was very helpful in setting up a weekly rota with the store which is much appreciated.
Fast and clean worker he kept the area clean as he worked.

26 August 2026
Just Clear® logo

Reply from Just Clear®

Thank you so much for using our service and for your kind words Michelle. We are delighted to hear all went well. From everyone at team Just Clear!

Rated 5 out of 5 stars

Friendly

Friendly, reliable, and efficient. They arrived on time, cleared everything quickly, and left the area spotless. Easy to book and good value for money. Highly recommend!

26 August 2026
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for using our service and for your kind words JBP. We are delighted to hear all went well. From everyone at team Just Clear!

Rated 5 out of 5 stars

Clear and Clean

Just Clear were employed to clear a property i was involved with.
During the two days they were there they worked very hard and after their cleaning ladies had done their bit, the house was left completely clear and clean. Excellent job.

21 August 2026
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for using our service and for your kind words Clive. We are delighted to hear all went well. From everyone at team Just Clear!

Rated 5 out of 5 stars

Swift and efficient removal of a dead…

Swift and efficient removal of a dead fox in our garden. Friendly Just Clear people kept us informed all through the process and then followed up afterwards. All very impressive.
KW, London NW3.

22 August 2026
Just Clear® logo

Reply from Just Clear®

Thank you so much for using our service and for your kind words Kipper. We are delighted to hear all went well. From everyone at team Just Clear!

Rated 5 out of 5 stars

Great service and rapid response

Great service and rapid response

22 August 2026
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for using our service and for your kind words Ariali. We are delighted to hear all went well. From everyone at team Just Clear!

Rated 5 out of 5 stars

Great Service -thank you all.

We recently used Just Clear to clear a house and garden which had been neglected for years. There were all sorts of waste needing removal. They took everything. The two members of staff who came were Kestas & Tom. They worked non-stop lifting and clearing for 8 hours, and swept up! We were really happy with the service from them, and from Lisa and Leanne in the office. We highly recommend them.

20 August 2026
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for using our service and for your kind words Jo. We are delighted to hear all went well. From everyone at team Just Clear!

Rated 5 out of 5 stars

Had a brilliant experience with Just…

Had a brilliant experience with Just Clear. Josh and Greg were super friendly and professional. Really efficient and quickly in and out. Wouldn’t hesitate to use them again!

13 August 2026
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for using our service and for your kind words Will. We are delighted to hear all went well. From everyone at team Just Clear!

Rated 5 out of 5 stars

Very impressed with every part

Very impressed with every part of the experience. Booking team, communication and movers. The guys worked so hard and did an incredible job. Very friendly, tidy and efficient. Will be booking again and recommending to family and friends. Made a difficult job effortless. Thank you

18 August 2026
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for using our service and for your kind words Jodi. We are delighted to hear all went well. From everyone at team Just Clear!

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! I've got a massive task of gutting out and sorting my uncles flat...David and his team were very professional and kind and patient to my uncle who is losing his sight and gave great advice.I will definitely be using just clear again when tackling the next room
Thank you so much.

17 August 2026
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for using our service and for your kind words Jodi. We are delighted to hear all went well. From everyone at team Just Clear!

Rated 5 out of 5 stars

Would recommend!

So refreshing to deal with such a straight forward, reliable, helpful and professional team! Cleared a variety of bulky items very efficiently with good humour and no quibbling. Very grateful.

9 June 2026
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for using our service and for your kind words Sarah. We are delighted to hear all went well. From everyone at team Just Clear!

Rated 5 out of 5 stars

Excellent clearance

This company were efficient, easily contactable, respectful and prompt. The clearance was carried out professionally and staff are very approachable and friendly. I would highly recommend this clearance company.

14 August 2026
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for using our service and for your kind words Pauline. We are delighted to hear all went well. From everyone at team Just Clear!

Rated 5 out of 5 stars

Professional and efficient

Alina and George were efficient and professional throughout our interactions with them. They answered all my little questions quickly and politely, they arrived on time and worked incredibly hard to clear our large house in just two days. I can’t recommend them highly enough.

10 August 2026
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for using our service and for your kind words Catherine. We are delighted to hear all went well. From everyone at team Just Clear!

Rated 5 out of 5 stars

Clear comms throughout and professional…

Clear comms throughout and professional and considerate technicians. Would highly recommend. Great service.

12 August 2026
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for using our service and for your kind words James. We are delighted to hear all went well. From everyone at team Just Clear!

Rated 5 out of 5 stars

Highly recommend

I disposed some old furniture, through Just Clear. The team arrived on time, they were efficient, polite and friendly. I highly recommend this company.

10 August 2026
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for using our service and for your kind words Peony. We are delighted to hear all went well. From everyone at team Just Clear!

Rated 5 out of 5 stars

From sending the request (incorrectly)…

From sending the request (incorrectly) and getting a lovely humorous and personal response from Leanne, to getting collection scheduled and everything removed, everyone was friendly, efficient and professional. It was so reasonably priced and I wish I'd known about them earlier! The personal touches were noticeable and appreciated and it was lovely to be dealing with people and not automated responses and bots! I cannot recommend them enough.

10 August 2026
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for using our service and for your kind words LW. We are delighted to hear all went well. From everyone at team Just Clear!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look