I have been using their service for several years and have always found their offering very competitive, particularly for someone like me who rents cars for more than 30 days, and sometimes over 60 da... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've had hire car excess insurance with this company for several years, but I actually needed it this year. Hire car companies are getting very strict about minor damage. I damaged the o/r wing, and w... See more
Company replied
The efficiency of the process is first class. The prices are comparable and having used the company many times before, more than happy with the service they provide. Crucially with insurance, when you... See more
Company replied
Purchasing was easy, however there is normally an incentive to renew early (couple of pounds cheaper), not this year though, it went up by a pound or so instead! You can't tell how good insurance i... See more
Company replied
Company details
Information provided by various external sources
Car hire excess insurance that protects you against car rental excess charges. Daily and Annual policies accepted at all car rental locations worldwide.
Contact info
Parkview, 82 Oxford Road, UB8 1UX, London, United Kingdom
- +44 (0) 203 302 2296
- customerservice@icarhireinsurance.com
- www.icarhireinsurance.com
4.7
Excellent
25K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Renewed policy as always been satisfied…
Renewed policy as always been satisfied with the service
22 July 2026
Simple and quick to complete and…
Simple and quick to complete and provides cover at a fraction of the cost of car rental companies.
22 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Easy to buy and good value.
21 July 2026
Reply from iCarhireinsurance.com
Dear Colin,
We are so pleased to hear that you found the purchasing process straightforward and that you feel you received excellent value. Thank you for your kind words!
Kind regards,
Rahul
Icarhire insurance review
Easy to follow website. Very good price for annual policy. High level customer rating. We’ll set out policy features.
20 July 2026
Reply from iCarhireinsurance.com
Dear Graeme,
We're so glad to hear you found our website easy to use and our policy features clear. Thank you for your kind words about our pricing and customer ratings!
Kind Regards
Rahul
Only early days but the process was so…
Only early days but the process was so easy and efficient!
20 July 2026
Reply from iCarhireinsurance.com
Dear Pete,
We are so happy to hear that your initial experience with us has been so easy and efficient. We look forward to continuing to provide you with excellent service!
Kind Regards
Rahul
Reply from iCarhireinsurance.com
Dear Jess,
Thank you for taking the time to leave a review.
Kind Regards
Rahul
Super easy to deal with for claims
Super easy to deal with after a bogus claim from Sixt in a rental. icarhireinsurance dealt with the claim efficiently and was easy to deal with. I was concerned it would be difficult to make a claim but they were great and prompt reimbursement of the money taken from Sixt.
20 July 2026
Reply from iCarhireinsurance.com
Dear Dale,
Thank you for sharing your positive experience. We are delighted to hear that we were able to assist you efficiently with your claim.
Kind Regards
Rahul
Reply from iCarhireinsurance.com
Dear customer,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Reply from iCarhireinsurance.com
Dear Harold,
Thank you for your review. I tried to call you to discuss this but wasn’t able to reach you. I wanted to speak with you regarding the renewal of your policy.
I can see you emailed us requesting to cancel, and one of our agents replied asking you to confirm that there were no claims and no rentals during the policy period before we proceed. Once you confirm these details, I can cancel the policy for you and issue a full refund straight away.
Kind regards,
Rahul
Reply from iCarhireinsurance.com
Dear customer,
We're delighted to hear that your renewal process was easy and that you found a better price this year. Thank you for your positive feedback!
Kind Regards
Rahul
Excellent company
Excellent company. Thankfully not had to claim, but people I know did. And all good. We get one every year.
23 April 2026
Reply from iCarhireinsurance.com
Dear Paula,
We appreciate your continued trust in us and are truly grateful for your kind words. We are always here to support our customers.
Kind Regards
Rahul
Reply from iCarhireinsurance.com
Dear David,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Don't get caught out at the car hire desk.
I have used this insurance for several years and it helps beat the cheating car hire companies who want to push sell you daily Excess Insurance when you pick up your car. Hopefully you will never need to use this cover but, if you do, iCarhire are the company to be with. Fast, efficient and no hassle to deal with.
18 July 2026
Reply from iCarhireinsurance.com
Dear Derek,
We're so glad to hear our service has provided you with peace of mind over the years, helping you avoid unnecessary upsells. Your positive feedback about our efficiency and hassle-free process is truly appreciated. Thank you for recommending us!
Kind Regards
Rahul
Nice easy booking
Nice easy booking, was quoted £60 from the care hire company, I saved £44.00 on the insurance.
18 July 2026
Reply from iCarhireinsurance.com
Dear Kevin,
We're so happy to hear you found our booking process easy and saved money on your insurance! Thank you for your positive feedback.
Kind Regards
Rahul
Great service.
17 July 2026
Reply from iCarhireinsurance.com
Dear customer,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Simple easy process
15 July 2026
Reply from iCarhireinsurance.com
Dear Ian,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Easy to apply and good value for money
16 July 2026
Reply from iCarhireinsurance.com
Dear Chris,
Thank you for your wonderful feedback! We are so pleased to hear that you found our product easy to apply and a good value. Your 5-star review means a lot to us.
Kind Regards
Rahul
Very easy to arrange
16 July 2026
Reply from iCarhireinsurance.com
Dear Barry,
We're so glad to hear that you found the arrangement process straightforward and easy. We appreciate your positive feedback!
Kind Regards
Rahul
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