Hikoki 13 mm stapler , great solid machine well built , lots of people moaning about the staples the machine takes as it’s doesn’t accept the usual t50 or 140 series staples … It will however take 8... See more
Company replied
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Review summary
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Reviews shaping this summary
Item I ordered arrived very quick and was well packed.I know most people probably throw the box the item came in away in the dustbin, but since this was a present for someone it was nice to see the co... See more
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get all my tools from here! great prices, customer service always brilliant, chloe and lauren very helpful sending me out my free first aid kit within a day as it didn't automatically add onto my orde... See more
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No fault of ITs,, I was somewhat disappointed at having to return a Stabila 610mm digital level I was looking forward to owning but didn’t quite meet my expectations. The guys at the Walthamstow br... See more
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Company details
- Tool Store
- also in
- Construction Machine Dealer
- Do-it-Yourself Shop
- Hobby Store
- Tool and Die Shop
- Woodworking Supply Store
Written by the company
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Written by the company
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Contact info
D C One Edinburgh Way, CM20 2BN, Harlow, United Kingdom
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4.8
Excellent
61K reviews
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Highly recommended
I would highly recommend using ITS for any of your tool / accessory requisites.
Super efficient service at competitive prices.
8 October 2026
Reply from ITS
Hi Baltimoore,
Thank you for your excellent feedback and recommendation.
We’re delighted to hear that you found our service efficient and our prices competitive.
Your comments are greatly appreciated and will be shared with the team 🙂
Great company
Quick delivery as you would expect when paying for delivery will shop with these guys again great tools
22 October 2026
Reply from ITS
Hi Julie,
Thank-you for the 5-star review!
We are so glad to hear that you had such speedy delivery, and we look forward to you shopping with us again soon.
Always a joy dealing with these guys
Always a joy dealing with these guys. Great products delivered on time with zero fuss.
21 September 2026
Reply from ITS
Hi,
Thanks for your lovely words!
We are so glad to hear you had a 5-star experience, and we look forward to you shopping with us again soon.
Jaden Karlen
Jaden Kerlen was very helpful and responded to my emails very fast. Great customer service!
5 November 2026
Unprompted review
Reply from ITS
Hi Oliver,
Thank-you for your 5-star review!
We will be sure to pass on your kind words to Jaden.
Hope to hear from you again soon.
Reply from ITS
Hi Cheryl,
Thanks for the 5-star review!
We are so happy to hear you had a speedy delivery.
Excellent service
Was given a list of items my Adult grandson wanted for Christmas. Ordering was really straightforward and had to confirm I was over 18. (50 years over😂). Arrived within 2 days. Excellent service.
1 November 2026
Reply from ITS
Thank you for the 5-star review D, Pleased you were happy with the service received. We look forward to hearing from you again soon. - Tiago
Amazing price and service
Amazing price and service , in the trade a must use. Company with speedy delivery!! Top quality ,, well done
1 November 2026
Reply from ITS
Hi Andrew, thank you for your fantastic feedback.
It’s great to hear that you were pleased with the price, service, speedy delivery and product quality.
We really appreciate your recommendation and your support. 🙂
Reply from ITS
Hi,
Thank-you for the 5-star review!
We look forward to you shopping with us again soon.
Parcel was delivered next day and put…
Parcel was delivered next day and put in the place I had specified.
1 November 2026
Reply from ITS
Hi Andy,
Thanks for taking the time to leave your feedback.
We're pleased to hear your parcel arrived the next day and was left in the specified place.
Reply from ITS
Hi Phil,
Thanks for your five-star review.
It’s great to hear that your order was quick, easy and arrived on time.
Reply from ITS
Hi Jake,
Thank-you for the 5-star review!
We are so happy to hear that your order arrived quickly.
Reply from ITS
Hi Donna,
Thank-you for the 5-star review!
We are so happy to hear that your order arrived very fast.
Excellent service as usual
Excellent service as usual, will definately use again. 10/10
31 October 2026
Reply from ITS
Hi Richard,
We are so happy to hear you had a 5-star experience here at ITS!
We look forward to you shopping with us again.
Very good experience recommend 100%
1 November 2026
Reply from ITS
Hi Valentin,
We are so happy to hear that you had a 5-star experience!
We look forward to you shopping with us again soon.
Excellent company
Excellent company, extremely fast delivery, which is great for us tradesmen, vast range of products at a competitive price A1++ company.
31 October 2026
Reply from ITS
Hi John,
Thank-you for the 5-star review!
We are so happy to hear that you had such an excellent experience with us here at ITS.
We look forward to you shopping with us again soon.
Reply from ITS
Hi Jacob,
Thank-you for the 5-star review!
We are happy to hear that your order arrived fast.
ITS great service
Ordered by phone , this was the best service I have had when buying that way , quick, friendly and very efficient. Item was delivered the next day and price brilliant.
31 October 2026
Reply from ITS
Hi Alan,
Thank-you for the 5-star review and your lovely words we will be sure to pass them on to the team!
We are happy to hear that you had a speedy delivery and look forward to you shopping with us again soon,
Reply from ITS
Hi Lynn,
We are so happy to hear that you felt your servie was 5-star!
We look forward to you shopping with us again soon.
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