I ordered 3 DeWart items last Saturday. On Sunday around 1000 the delivery from Screwfix arrived on Monday lunch time the ITS delivered arrived I only paid for basic on Wednesday afternoon the Toolden... See more
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Toolden is fast becoming one of the largest suppliers of Power Tools and Accessories in the UK. Toolden offer fantastic prices on Power Tools, Hand Tools and Accessories from top brands like Makita, Dewalt, Hitachi, Milwaukee, Teng, Bahco, Making Toolden your one-stop-shop for all Power Tools, Hand Tools, Accessories and more.
Hard to be beaten on delivery and price...
Unit 1 Esslemont Estate, AB41 8NW, Ellon, United Kingdom
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Good price of Milwaukee trimmer.
Delivered in two days.
No fuss, no problems, very much appreciated.
Great service, from ordering to delivery, will definatley use Toolden again.
Got my order on quick time and was exactly what I asked for , will shop again thank you
Was not impressed with parcel force. They said no won was home. Didn't even put a card through the door. Sent it back to toolden. Then d p d. Delivery with no problem..
Im loving my dewalt tools and the service that you provided
I’ve used Toolden a few times now and I’m always happy with the service
Quality items at competitive prices. Quick delivery.
It was quick efficent. The whole experience was good from start to delivery.
I have waited 2 weeks and my order has still not arrived
Impossible to email unless you pick one of a pre listed reasons. not at all helpful when it’s about something not listed. I tried a number of different routes to contact. It just received an auto response saying the email was not in use or not monitored-rubbish customer service
Items missing from box, when I raised the issue with Toolden they were evasive and implied that what I told them didn’t happen.
Took nearly two weeks for supplier delivery to be completed. Definitely wouldn’t use them again.
Item arrived damaged. No clear instruction on how to proceed. Now apparently i have to organise return courier and hope to get a replacement or refund. no one to speak to. Lost in the modern remote shopping abyss. Rubbish customer service.
Damaged cordless impact wrench... Poor packaging charger 2 batteries and impact wrench all bouncing around in a flimsy cardboard box. Very poor unfortunately...
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