HomeCinéSolutions Reviews 

25,221
TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

The prices, site and everything else is top notch. The store itself done everything right. However the delivery itself is complete garbage specially this chronosopost. I payed extra money for fa... See more

Rated 5 out of 5 stars

This is T H E best web shop for hi-fi products. I bought the amazing Technics SL1200 GR2 turntable and an Ortofone 2M Bronze cartridge for the best price achievable and it was shipped fast and arrived... See more

Rated 5 out of 5 stars

Flawless experience. I bought an Onkyo AV receiver because the price was great—better than in Spain. It arrived in just 48 hours (from France, it was an international delivery), several days earlier t... See more

Rated 5 out of 5 stars

Great experience buying a pair of Focal Vestia N2 floorstanding speakers with an amazing price. There was a small delay in shipment but due to misinformation from my side, once noted and corrected d... See more

Company details

  1. Home Audio Store
  2. Hi-fi shop
  3. Home Theater Store
  4. TV store

Written by the company

Le choix, le service et le prix en audio, vidéo, hifi et home-cinéma depuis 2001. Notre équipe, experte et passionnée, est à votre service pour réaliser vos rêves de beau son et de grande image !


Contact info

4.0

Great

TrustScore 4 out of 5

25K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.0

All reviews

(25,221)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

Focal Aria 936 Pack

I purchased Focal Aria 936 Pack. The client service and the shipping have been excellent! They sent me a picture of my package on the day of the delivery and the tracking was super detailed. Thank you!

2 April 2021
Unprompted review
Rated 1 out of 5 stars

Order pending since 22-February

Order pending since 22-February and it is 31-March today.

I was told after placing my order that my item (Focal Aria pack) would be in stock only on 1-March. Then after not hearing from the company after 2-March, I contacted them only to be told item would be in stock on 30-March.

But I saw online that item was being sold as in stock on 15-March. So I contacted them immediately and was told my item would be shipped soon. Then after not seeing any progress I contacted again only to be told there is issue with delivery after Brexit for UK orders. But I was told my item would be shipped on 22-March.

Of course order was not shipped as advised and I received no update. Today the online status of my order was briefly changed to Shipped but now it has reverted back. I tried to call on the phone as well because email responses can take up to two days...but nobody is answering the phone. I know things are difficult with COVID and so I was sympathetic.

I was offered the ability to cancel my order on email but then I would lose 100 Euros converting from UK pounds to Euros and back again. Clearly this was a risk I was taking but I had seen great reviews of this company from other UK purchasers. But my experience so far has been very disappointing. The stock availability has been inconsistent and the information I have received by email has been inconsistent. Now I cannot trust the online order status either.

31 March 2021
Unprompted review
Rated 5 out of 5 stars

Quick shipping

Quick shipping, great communication. I was worried buying from Canada but homecinesolutions has been great and saved me a ton of money compared to buying local.

22 February 2021
Rated 5 out of 5 stars

Fast delivery fantastic service

Bought a pair of focal aria 906, pair of focal flax dome and a focal aria 300iw6. I was given a special offer for the package and delivery to the southernmost tip of Spain to less than one and a half days. Awesome products and excellent service

11 February 2021
Rated 5 out of 5 stars

Very satisfied with price and service…

Very satisfied with price and service at HomeCineSoloutions. Although site isn't in English, their support personnel understands and replies in English and are very quick to reply on questions etc.

Shipping took a few days longer than expected, but not a big issue.

8 February 2021

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