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EDF Obligation d'Achat Reviews 

2,701
•
TrustScore 4.5 out of 5

4.3

Energy Supplier
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Company details

  1. Energy Supplier
  2. also in
  3. Electric Utility Company
  4. Energy Equipment and Solutions
  5. Gas Company
  6. Green Energy Supplier
  7. Solar Energy Company

Written by the company

EDF Obligation d'Achat (EDF OA), filiale d’EDF SA, joue un rôle clé dans le cadre de sa mission de Service Public en assurant la gestion de l’obligation d’achat confiée par la loi. EDF OA garantit une rémunération conforme aux tarifs et modalités fixés par les pouvoirs publics, tout en contribuant activement à la transition énergétique.

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4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(2,701)

1,512 reviews in the last 12 months

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Rated 5 out of 5 stars

Merci à Guillaume qui a su me dépanner…

Merci à Guillaume qui a su me dépanner rapidement et me donner un maximum d’informations pour me guider.
Une intervention simple, efficace et de qualité. Merci à lui !

17 September 2026
Unprompted review
EDF Obligation d'Achat logo

Reply from EDF Obligation d'Achat

Bonjour, merci pour votre retour positif.

Nous sommes ravis que les équipes EDF OA aient pu vous apporter une réponse claire et efficace à votre demande, tout en vous offrant une prise en charge rapide.

La qualité de l'accompagnement et la satisfaction de nos clients sont au cœur de nos priorités.

Merci pour votre confiance !
Cordialement, Dounia.

Rated 5 out of 5 stars

La facturation electronique est une…

La facturation electronique est une excellence initiative. Gain de temps simple et efficace.

29 July 2026
Unprompted review
EDF Obligation d'Achat logo

Reply from EDF Obligation d'Achat

Bonjour, merci pour votre avis. Savoir qu’Easy Fac vous permet de gagner du temps au quotidien est une belle satisfaction pour les équipes EDF OA.
Merci pour votre confiance !
Cordialement, Dounia.

Rated 5 out of 5 stars

Interlocuteur qui associe…

Interlocuteur qui associe professionnalisme à la courtoisie.
Echange rassurant et productif.

17 July 2026
Unprompted review
EDF Obligation d'Achat logo

Reply from EDF Obligation d'Achat

Bonjour,
Merci pour votre retour qui est très précieux pour les équipes EDF OA et nous encourage à continuer à vous accompagner au mieux.
Cordialement,
Dounia.

Rated 1 out of 5 stars

No response from using the Contact form…

No response from EDF-OA by using the Contact form on the website nor by email which keeps being returned as undelivered. I use the email address given to me by EDF. No response!

10 May 2026
Unprompted review
EDF Obligation d'Achat logo

Reply from EDF Obligation d'Achat

Dear Mr Bayle,
I’m sorry you’ve had trouble getting in touch with us. We can’t see any particular issues with your file that would allow us to anticipate your request. Could you please email us at this address: supportsocialedf-oa@edf.fr and let us know what your query is?
Best regards, Sophie.

Rated 1 out of 5 stars

Daylight robbery pitiful payment rates

Every year I’ve had 350e or more this year I’ve 75e and they say I’ve had five years premium
Payment do for all the electric they are now robbing me blind, this money isn’t worth the aggravation , avoid solar panels and EDF
A month on nearly dubmitteecsnd not even been paid measly 72e it’s a huge con

20 February 2026
Unprompted review
EDF Obligation d'Achat logo

Reply from EDF Obligation d'Achat

Dear Fiona, you have a small 3 kWc contract. You are no longer eligible for the investment grant paid over a five-year period. Your remuneration is based on your actual production and the terms of your contract.
Best regards, Sophie.

Rated 1 out of 5 stars

EDF OA - NON ! NO ! Jamais !! Never !!

As French is our 2nd Language we decided to go with EDF OA as it would be simpler . WHAT A MISTAKE.
To begin with we requested a larger installation - 'No Problem' they said. LIE #1
We said we would like the panels in 2 locations. 'No Problem; LIE # 2
They said the connection and sale of Electricity back to the grid would all be sorted for us. LIE # 3
Basically, having paid over 12,000 Euro for this to be installed, we are now GIVING our surplus electricity to them for free.
I despise EDF OA. Do yourself a favor and have solar installed by an independent who will be 50% of the price and with that money you can buy a Powerwall.
Choosing EDF-OA /EDFENR was HUGE Mistake!!!!

3 February 2021
Unprompted review
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