EZ Living Interiors Reviews 

7,625
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 2,872 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professional, helpful, and knowledgeable approach, providing excellent and un-pushy service. Many appreciate the team's friendly demeanor, making their shopping pleasant and easy, often finding high-quality, visually appealing products that perfectly meet their needs. Delivery service is also frequently highlighted for being prompt, well-communicated, and efficient. However, some customers noted issues with product quality, such as items arriving damaged, having manufacturing faults, or a mattress with a persistent bad smell. Additionally, some reviewers experienced carelessness or rushing from delivery drivers, leading to a stressful process.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Product

Users describe positive interactions with product, consistently praising the high quality and design of... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness and... See more

Delivery service

People report positive experiences with delivery service, often praising the efficiency and helpfulness of... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We went to choose a mattress for our bed which would cater for our ageing bones! The shop is set out very attractively. Christopher was professional without being "pushy". He explained clearly what wa... See more

Company replied

Rated 5 out of 5 stars

We had a very positive experience today in banbridge with sales executive eddy semakovskis . We would highly recommend any one to call to the banbridge store and come away as happy as we did today .th... See more

Company replied

Rated 5 out of 5 stars

Called EZ Living re a query with a mattress purchase. Was put through to Jonny Harrison in Belfast shop. He talked me through various possible mattresses that I might purchase recommending mattresses... See more

Company replied

Rated 5 out of 5 stars

The staff were all lovely that i dealt with. I dealt most with Lyndsay who was so helpful with pulling my colours and ideas together and giving advice on materials etc. I was able to ring in store and... See more

Company replied


Company details

  1. #2 of 22 best companies in Furniture Store
  2. #1 of 10 best companies in Bedroom Furniture Store
  3. #1 of 2 best companies in Furniture Accessories
  4. #1 of 4 best companies in Mattress Store
  5. #1 of 3 best companies in Sofa Store

About EZ Living Interiors

Written by the company

Discover your new home at EZ Living Interiors

Shop All Departments

Shop Sofas

Shop Dining Room

Shop Living Room

Shop Accessories

A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.


Contact info


4.9

Excellent

TrustScore 5 out of 5

8K reviews

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4.9

All reviews

(7,625)

2,832 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent store and service!

My sofa and chair arrived. Absolutely delighted with them. So comfortable and stylish. I just want to highlight the service I received. Alisha was excellent, she phoned me after the delivery to check all ok. Her customer service is excellent and was a pleasure to deal with. I must also add the delivery drivers were also very courteous and professional. Just waiting on my footstool now, looking forward to receiving it to finish it all off. Thanks for everything Alisha.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience shopping…

I had a fantastic experience shopping here thanks to the excellent customer service I received from Oliver Campbell Jr.
Oliver was friendly, approachable, and extremely knowledgeable. He took the time to answer all of my questions and helped me find exactly what I was looking for.
Oliver’s professionalism, patience, and genuine willingness to help made the whole experience enjoyable. It's refreshing to receive such outstanding customer service, and Oliver Jr is a real credit to the store. I would definitely recommend shopping here and will happily return in the future. Thank you Oliver Jr!

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Lucy our sales assistant

Lucy our sales assistant, was so helpful and knowledgeable. Really patient and spent time helping us decide between two different bed frames. Very helpful in inspecting the items before purchasing. Really made the whole experience very seamless. Great customer service.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Great store with helpful staff

A lovely store with a great range of furniture. We had help from Chris who was very friendly, professional and was able to advise us when we were looking to purchase the Valentino recliner sofa. We would definitely recommend Chris and EZ Living Banbridge.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service from Conan Ward: all very upfront about defects on discount items at the outlet store. Excellent value furniture.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Sales executive Conan Ward was so helpful and great craic. Helped me find exactly what I was looking for and give me his professional opinion on which table would best suit me.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Bed purchased from Kaitlin

My husband and I went to this store as we wanted a new bed. Kaitlin was extremely helpful and went above and beyond to ensure we were happy with our purchase. We spoke to other staff on the way out and found them also to be very friendly. We will definitely return to this store when we need to purchase new furniture. Highly recommended this store for both choice and service.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

A big thank you to Donna for helping us…

A big thank you to Donna for helping us purchase the right sofa and getting it delivered before the holidays early for us. To the 2 guys who delivered it. They were 1st class. Put it where we wanted and took all the wrapping away. Thanks again guys can't recommend you enough.

30 June 2026
Rated 5 out of 5 stars

Visited EZ interiors Enniskillen today…

Visited EZ interiors Enniskillen today for the first time. Absolutely lovely store. Spacious and beautifully displayed furniture. Thank you Ryan, who was very helpful and pleasant and informative regarding items in store. I certainly will be making a return visit.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

We were uncertain of what sofabed to purchase but Jonny H talked us through it and we got the perfect one for our needs. His follow up to make sure the sofa bed arrived on time for our guests in August was brillant

2 July 2026
Unprompted review
Rated 5 out of 5 stars

I called in today with my mum as I’ve…

I called in today with my mum as I’ve previously brought from this store and I recommend it to mum. Samantha Moffett was extremely helpful and knowledgeable in doing so my mum purchased a bed , mattress and new sofa bed. Samantha took her time with my mum and was so helpful and pleasant. Will continue to be an ongoing customer!

21 July 2026
Unprompted review
Rated 5 out of 5 stars

We had a great experience with Johnny H…

We had a great experience with Johnny H at the Boucher Road store. We needed a mattress to be delivered within 2 weeks and while he said that it usually takes longer, he was able to make some calls and assure us we'd have it in time. Johnny was lovely to deal with so we're very pleased. Thanks again!

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

We have only good things to say about this store! My Mum and sister went in to source a new mattress in the Ballymena store and found Kaitlin to be both helpful and patient. I accompanied my Mum yesterday to make a final decision. We were met by Michelle who was clearly very knowledgeable in this field. She left us alone to think about it and never at any time did we feel under pressure. It was a big decision for my Mum and we thank Michelle for her patience and understanding. She was kind and personable and following the sale took us downstairs for tea and biscuits! She was very friendly and generous in the time she gave us. We are very grateful. The mattress has yet to arrive but we feel confident in the decision we made with Kaitlin’s and Michelle’s help. A lovely store and one that we would be happy to return to. Many thanks!

20 July 2026
Unprompted review
Rated 5 out of 5 stars

We visited the Banbridge store on…

We visited the Banbridge store on Saturday, our first time here it's a lovely store and the staff are very friendly and approachable. A member of staff offered us a tea or coffee while we had a look around. We weren't really looking for anything in particular but found two items that we really liked and then a third we approached a staff member named Jason Duffin and he assisted us with our purchase and went through the checks and delivery details a wonderful experience and fantastic service, I would highly recommend.

19 July 2026
Unprompted review

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