Blossom Flower Delivery Reviews 

9,810
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,821 reviews, most reviewers were unhappy with their experience overall. Customers frequently reported frustrating issues with customer service, noting they only reached automated bots and could never speak to a live person for help. Many people also complained about severely delayed deliveries and receiving incorrect, damaged, or wilted flower arrangements that looked nothing like the pictures online. Though some people were satisfied with the service, mentioning that the website was very easy to navigate and ordering went smoothly. Some reviewers additionally appreciated receiving gorgeous, fresh floral arrangements that were delivered right on time for birthdays and other special occasions.

What people talk about most

Delivery service

Reviewers mention ambiguous feedback about delivery service, as experiences vary significantly. Many... See more

Order

Users describe ambiguous interactions with order, highlighting both positive and negative experiences. For... See more

Product

Clients share ambiguous opinions on product quality and accuracy. While some consumers report that the... See more

Customer service

Customers had negative experiences with customer service, frequently citing frustration over the heavy... See more

Service

Consumers find service to be ambiguous, with highly mixed and conflicting experiences reported. While many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I would have to agree with many. The flowers were fine. Just "fine". And they did not resemble the arrangement that I ordered. The recipient was happy. I was not.

Rated 4 out of 5 stars

The flowers were beautiful but not what I ordered. I ordered a vase of coral/peach colored arrangement but what arrived was nothing like the picture I chose for her. It was spring flowers with purple... See more

Rated 4 out of 5 stars

Phone service was excellent. Flowers were pretty. I did ask for all pink. I did not receive all pink. Also I received an email with $10 off minimum order of $50. I was only given $5 off. Not fair... See more

Rated 4 out of 5 stars

The ease in ordering was great! Although the flowers were so amazing, they were quite different from the ones pictured. I read your disclaimer, and know not all flowers and colors are always avai... See more


2.7

Poor

TrustScore 2.5 out of 5

10K reviews

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2.7

All reviews

(9,810)

1,671 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad bad experience

this is the last time i will ever buy from your shop. and i will not recommend it to any person. the flowers arrived 8 days late. plus they most of the flowers were bad. it is expensive and not worth it.

18 August 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a balloon bouquet

I ordered a balloon bouquet for a family birthday. The next day I get a text saying they can’t deliver because of limited availability. How do you run out of balloons? They don’t exactly go out of season. Then they kept trying to get me to replace them with flowers. I don’t want flowers for a senior man. I asked if there was cookies or candies or anything like that. They said they would look into it and call back in 30 minutes. 2 1/2 hours later I had to message them. Then I get someone from overseas calling me and they barely spoke any English. Again they tried to get me to accept flowers instead. I said I want a full refund and I better get it in writing. Awful company. Don’t waste your time.

17 August 2026
Unprompted review
Rated 4 out of 5 stars

Overall I had a great experience

Overall I had a great experience. The flowers were delivered on time and appeared exactly as shown in the photo online. The only recommendation I have is to improve the customer service. I tried calling to receive an update on my order and it kept sending me to an ai agent even after waiting in the queue for a live agent. I then requested a call back which I never received.

13 August 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing Experience

Disappointing Experience – Flowers Were Not What I Ordered

I am extremely disappointed with my experience with Blossom Flower Delivery. The flowers I received did not look like the arrangement I paid for or the picture advertised on their website. What was delivered was noticeably different in both appearance and quality.

When I contacted customer service, the only resolution they offered was a credit toward another purchase. Why would I want to place another order with a company that did not deliver what I originally paid for? Offering me a credit does not correct the issue or make up for the disappointing product I received.

I expected the arrangement I purchased to be represented accurately, especially since the advertised photo is what influenced my purchase. Unfortunately, that was not my experience.

I will not be ordering from Blossom Flower Delivery again, and I would encourage others to carefully consider whether what they receive will actually resemble what they paid for.

Very disappointing customer service and an even more disappointing product.

15 August 2026
Unprompted review
Rated 1 out of 5 stars

Find any other company to use

The only good thing I can say is they respond to emails quickly.

I ordered flowers and paid for expedited delivery. I get a text a few hours later they can’t do the flowers I order am I’m ok with substitutions. I say yes, just make them pretty since I have no clue what I’m getting. Fine.

Then we miss the expedited delivery time. I reach out l, they’re like we’ll refund it. OK, fine. But like I told them, I was more concerned about the time than the $6 refund.

Now fast forward, I can’t get any answer from them on what, when, or if my flowers will be delivered to the recipient.

Again, customer service was responding to emails, but no answers. I did let them know I would be contacting my credit card company if there was no refund, so we will see.

Long story short, nothing ever got delivered and I never got any real response from them.

I will never use them again and I highly recommend finding another company. This was a disappointment, headache, and waste of time.

15 August 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely horrible

Absolutely horrible. Don’t get duped like I did. Ordered a $100 arrangement with multiple flowers and received JUST SUNFLOWERS- what would be $15 at most at a local grocery store. Customer service was horrible. This is a bait and switch, AI store. Don’t waste your money.

10 July 2026
Unprompted review
Rated 4 out of 5 stars

The flowers were beautiful but not what…

The flowers were beautiful but not what I ordered. I ordered a vase of coral/peach colored arrangement but what arrived was nothing like the picture I chose for her. It was spring flowers with purple Daisies and others and 3 pink roses amongst all the spring flowers. Again, it was beautiful, but definitely not what I picked and ordered. For $105.00 it should have been what was offered on the site.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

I ordered two dozen yellow roses.

I ordered two dozen yellow roses. The roses were the best quality roses I have ever purchased. And I have ordered many roses over the years. Excellent service. I ordered the flowers in the morning and they delivered for me the same afternoon. Amazing. They were delivered in perfect shape. I highly recommend this company.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and delivery

Very easy to order and you had a wonderful arrangement of roses to send. The flowers were delivered on time and the receipent them was thrilled with them. Thank you Blossom for an excellent job. Well done

13 August 2026
Unprompted review
Rated 1 out of 5 stars

Delivered Flowers Completely Different Than Order

I ordered the Perfectly Pink Bouquet. They told me they were out of tulips and gerbera daisies and would sub with a combo or roses, mums and carnations. What they used was mostly alstroemeria, which I specificallly asked them NOT to use, with a couple of roses and carnations. It was pathetic.... especially for $80 plus tax and delivery for $100. I could have done better myself.

14 August 2026
Unprompted review
Rated 1 out of 5 stars

Send Flowers By Any Other Means!

Keep scrolling past Blossom Flower Delivery; there's plenty of other sites to choose from. For what I paid for this service - the delivery should not have been a day late, the message should have not have all kinds of special characters in weird places thru out the wording, in the middle of words. You only communicate thru an AI-generated email. Total waste of time and money. I wish I could go back in time and overlook this site. Overall, you will be disappointed.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

A Season for Everything

I found this website by accident but was able to navigate it relatively easy. I appreciated that they checked before delivery to ensure all information was correct by phone and email. Good value. Woukd suggest that tip option be added at end so choice can be made rather than tip added and having to opt out if I wanted. Would use again.

9 August 2026
Unprompted review
Rated 1 out of 5 stars

Late delivery, Ugly Flowers

I ordered what I thought would be a beautiful arrangement for a friend who'd gone through a medical emergency. The order was almost a week late. Then it arrived the flowers were the wrong color (I asked for pink/purple pastels, what I got was red, yellow, and white), wrong flowers, and the flowers were wilted, brown edged, and looked like someone had just crammed them into a vase. My friend's boyfriend sent photos. We were all livid. Blossom Flower delivery finally offered me a 10% refund. That was such BS. That is about $11 on my order of over $100. What a rip off. NEVER order from them. Horrible people. I hope they go out of business.

3 August 2026
Unprompted review
Rated 1 out of 5 stars

Blossom Flowers do not tell you that…

Blossom Flowers do not tell you that they are charging you in american dollars. when i found out i cancelled the order with in 5 minutes received a cancellation verification. they proceeded to charge my visa and refuse to refund my money. They said that A.I cancelled it but they didnt investigate it till 2 weeks later, so the flowers got delivered. there customer service absolutly sucks they are not honest with you. be aware when you deal with them. Do not order anything from them they are the worse flower company on the earth

13 August 2026
Unprompted review

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