The choices were very nice. Additional gift options were also varied and enticing, even though I chose not to include any. It is helpful to have a floral service that can deliver flowers to relative... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Nice arrangements and containers, but still too pricey, even when using a discount code. Do not appreciate having to pay the $1.99 fee for Same day/Weekend/Holiday Delivery Fee, when I placed my ord... See more
Company replied
Well just told that the flowers won't be delivered tomorrow on my friends birthday. Hopefully, they will be delivered on Monday morning. Kinda disappointed, especially since I paid for weekend deliv... See more
Company replied
Forgot my sisters Birthday is tomorrow and I was concerned no one could get flowers to her on her special day. I was happy to see FTD made next day deliveries. Within in minutes I was able to complete... See more
Company replied
Company details
About FTD
Written by the company
For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.
Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.
FTD Freshness Guarantee
7-day freshness guarantee
Your perishable flowers and plants are guaranteed to last seven days. If, for any reason, you are not satisfied with your delivery, please contact us within that timeframe, and we will make it right.
Contact info
200 N LaSalle St, 60601, Chicago, United States
- 1-800-736-3383
- www.ftd.com
4.3
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Easy internet ordering
6 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from FTD
Thank you for your kind words and positive feedback. We're delighted to hear that you had a great experience and appreciate you taking the time to share it with us.
Reply from FTD
We truly appreciate your review and are thrilled that we could meet your expectations. Thank you for choosing us, and we look forward to serving you again.
Requested delivery of flowers a week…
Requested delivery of flowers a week ago and decided to use your service again. Hoping all goes well.
5 September 2026
Reply from FTD
We truly appreciate your review and are thrilled that we could meet your expectations. Thank you for choosing us, and we look forward to serving you again.
Reply from FTD
Thank you for your support and wonderful feedback. It means a lot to our team to know that you were satisfied with your experience.
Simply and easily ordered my flowers…
Simply and easily ordered my flowers for my daughters
5 September 2026
Reply from FTD
We’re grateful for your positive review. Knowing that we helped make your experience a pleasant one is the best reward for our team.
Reply from FTD
Thank you for your support and wonderful feedback. It means a lot to our team to know that you were satisfied with your experience.
Convenience
5 September 2026
Reply from FTD
We truly appreciate your review and are thrilled that we could meet your expectations. Thank you for choosing us, and we look forward to serving you again.
Easy to order flowers and nice selection
5 September 2026
Reply from FTD
Thank you for your support and wonderful feedback. It means a lot to our team to know that you were satisfied with your experience.
Reply from FTD
We’re grateful for your positive review. Knowing that we helped make your experience a pleasant one is the best reward for our team.
Reply from FTD
Thank you for taking the time to leave such a great review. We appreciate your trust in us and look forward to assisting you again in the future.
Reply from FTD
Thank you for your kind words and positive feedback. We're delighted to hear that you had a great experience and appreciate you taking the time to share it with us.
On time and beautiful
5 September 2026
Reply from FTD
We truly appreciate your review and are thrilled that we could meet your expectations. Thank you for choosing us, and we look forward to serving you again.
Reply from FTD
Thank you for your support and wonderful feedback. It means a lot to our team to know that you were satisfied with your experience.
I love how you list specials and make…
I love how you list specials and make the checkout so easy. The flowers you send are always fresh and lovely. Thanks for being there!
5 September 2026
Reply from FTD
We’re grateful for your positive review. Knowing that we helped make your experience a pleasant one is the best reward for our team.
Reply from FTD
Thank you for taking the time to leave such a great review. We appreciate your trust in us and look forward to assisting you again in the future.
Reply from FTD
Thank you for your kind words and positive feedback. We're delighted to hear that you had a great experience and appreciate you taking the time to share it with us.
Easy to pay I like all the flowers
Easy to pay I like all the flowers. Your flowers are very pretty
4 September 2026
Reply from FTD
Thank you for your kind words and positive feedback. We're delighted to hear that you had a great experience and appreciate you taking the time to share it with us.
Reply from FTD
We truly appreciate your review and are thrilled that we could meet your expectations. Thank you for choosing us, and we look forward to serving you again.
Last minute flower
FTD is always the first place I shop when it comes to flowers. Same day delivery is amazing since I forget and do things last minute always. Website is easy to maneuver and always happy with the product!
3 September 2026
Reply from FTD
Thank you for your support and wonderful feedback. It means a lot to our team to know that you were satisfied with your experience.
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