Flowersbyeva Reviews 

942
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 671 reviews, most reviewers were let down by their experience overall. Customers frequently complained that orders were cancelled at the last minute or never delivered at all for important family events. Reviewers also noted that the delivered products looked nothing like the online pictures, frequently featuring wilted or skimpy stems. People struggled extensively to obtain proper refunds or secure helpful customer support when serious issues arose with their purchases. Some reviewers were happy with the flower arrangements, noting they arrived fresh and looked just as pictured on the website. A few consumers also experienced prompt delivery and found the overall pricing to be fair for the special occasion.

What people talk about most

Order

Consumers find order experiences to be extremely frustrating and disappointing. Many customers report that... See more

Product

Users describe negative interactions with product, consistently reporting that the floral arrangements... See more

Delivery service

Reviewers highlight negative aspects of delivery service, frequently reporting that orders were never... See more

Service

Clients share negative opinions on service, highlighting missing or severely delayed flower deliveries for... See more

Refund

Customers consistently note negative experiences with refund processes, often reporting that requests are... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Placed order for funeral flowers on Friday for Sunday service. Late Saturday they sent an email that due to a supply problem they could not fulfill the order. They did not call so we could arrange a... See more

Rated 1 out of 5 stars

SCAM! SCAM! I thought I found a nice local florist. I arranged for flowers to be sent for a special occasion. They never arrived. Repeated calls and texts kept getting the response "Rest assu... See more

Rated 1 out of 5 stars

Let me add my name to the list of people scammed by this company. They are NOT a family owned company. They are a flower broker that consistently sends substandard floral arrangements to unsuspecting... See more

Rated 1 out of 5 stars

Flowers by Eva gets 1 star from me only because there is no negative star rating. We ordered $150 in flowers to be delivered to a memorial service of a family member. We were notified by this ve... See more


Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

942 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(942)

645 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

False advertising of the online site to what is actually sent

Ordered a “deluxe” bouquet off the pictures advertised on their website. What was actually delivered was a poor imitation of the image that was supposed to arrive. Less than half the flowers that were advertised actually made it into the bouquet. What is being sold on line is blatant misrepresentation and false advertising to what was actually delivered. What was supposed to be a bouquet celebrating my mother’s birthday actually ended up looking like an afterthought. Do not order from ever.

4 September 2026
Unprompted review
Rated 1 out of 5 stars

Delivery wasn’t till 8pm after ordering 3 days earlier

I placed an order for my daughter who lives in Cary, ill, where this florist is located. I placed the order on Monday for delivery on Thursday which was her wedding anniversary. On Thursday I contacted them to ask about the order and was told it was scheduled for delivery that day. I checked back again since it still wasn’t delivered. I asked to be contacted when it was delivered. My daughter texted me at 8:01 to thank me for the flowers. The florist emailed me the next morning to say it was delivered at 8pm. I emailed them back to say I was very disappointed with their service. I was told the delivery times depends on when the order was placed. When I emailed back to say the order was placed on Monday, 3 days earlier I was told delivery depends on the driver’s route. I had asked for a small refund but was denied. I will never order from them again. I thought I was doing a great job to order from a local company, but it was not a good experience.

3 September 2026
Unprompted review
Rated 1 out of 5 stars

Scam-a-lama. ZERO STARS

Unfortunately, I had the same experience as many other people. And for the first time ever didn't research, because I thought it was a nice local florist. I ordered flowers for my stepdaughter, who had gotten injured during sports and thought that the bouquet was going to be delivered by 5 PM. And when they hadn't been delivered by six I called and was told that there was a supply chain issue, asked to speak to someone else. And they told me that there was an accident and the flowers were damaged. I was on the phone for almost an hour going around and around with them. Asking them to send another bouquet, send to that. Bouquet wasn't able to be sent and they told me they couldn't. I asked them to refund, they said they would. It's been four days. I don't have a refund.

31 August 2026
Unprompted review
Rated 1 out of 5 stars

What a scam

What a scam. Trying to promote themselves as a local florist then providing crap. What I ordered was nowhere near what was delivered - then when I complained they told me I agreed to their substitution policy.
DO NOT USE!

2 September 2026
Unprompted review
Rated 1 out of 5 stars

Ordered flowers for next day delivery/they cancelled it w/o notice

Ordered flowers for next day delivery. Never received any messages from them, so I verified the charges and called them. They said they cancelled the order because of supply issues (of highly-exotic daisies [sarcasm]). They also claimed they emailed me (did not).
So, mom didn’t get flowers for her birthday. FU Eva and crew.

2 September 2026
Unprompted review
Rated 1 out of 5 stars

Deeply disappointing

Deeply disappointing. Why could they have not told me they we not able to deliver the flowers yesterday. If I would have known they were not going to follow through with the delivery I would have never placed the order. On top of that why does the web site say Big Spring when come to find out they don’t have a store in Big Spring. They are a liars!!! They deceive people like me who depend on legit businesses to do what they say.

I WILL NEVER MAKE THAT MISTAKE AGAIN.

2 September 2026
Unprompted review
Rated 1 out of 5 stars

If I could give a ZERO I would

If I could give a ZERO I would. Stay clear of this florist. Despite telling me on the phone they were local they are not. They operate in another state and broker to local florists. My families experience was terrible. A casket spray was chosen on the their (website) for my mother-in-laws funeral. What was picked out, on their seemingly fake website, is not even close to what was ordered or paid for. It seems like when they send the order to a local florist it is for something much less expensive and not even the same. After one week of calling and emailing and getting no where, I filed a fraud claim with my bank. THIS COMPANY IS A SCAM. Please don't make the same mistake I made.

25 August 2026
Unprompted review
Rated 1 out of 5 stars

Add me to list of people taken

Add me to list of people taken. I called at 430 and they said flowers were out for delivery. Called at 8pm and they said they were waiting on a driver to finish his route. Flowers were never delivered. I can’t imagine how this business is still operating as it is very clearly a scam.

1 September 2026
Unprompted review
Rated 1 out of 5 stars

They suck

They suck! My best friend lost her brother on this date. I ordered flowers 5 days in advance that were never delivered. They did give me a bullshit reason! No heads up no apology. Do not use this company.

1 September 2026
Unprompted review
Rated 1 out of 5 stars

bait and switch fraud

I ordered flowers of their website for delivery in their specified delivery time. The flowers that were delivered where not what I ordered, they were much smaller. They were also wilted when they were delivered at 10:45 pm the next day waking up an elderly couple that was also grieving.

28 August 2026
Unprompted review
Rated 1 out of 5 stars

I ordered flowers for a funeral only to…

I ordered flowers for a funeral only to get an email two days before they were to be delivered that due to a supply problem, they had to cancel my order. No phone call or replacement flowers offered!

31 August 2026
Unprompted review
Rated 1 out of 5 stars

They canceled my order of flowers for a…

They canceled my order of flowers for a funeral in the middle of the night the day of the family funeral, and said they didn’t have the flowers. No alternative, no referral just too bad, so sad. Good thing they weren’t standing in front of me. They stink, beware

31 August 2026
Unprompted review
Rated 1 out of 5 stars

Unable to deliver and no communication

Placed order for funeral flowers on Friday for Sunday service. Late Saturday they sent an email that due to a supply problem they could not fulfill the order. They did not call so we could arrange a different selection or let us know in time to contact another florist. Would NEVER trust this business in the future, definitely to be avoided. Would give zero stars if possible

29 August 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! SCAM!

I thought I found a nice local florist. I arranged for flowers to be sent for a special occasion. They never arrived.

Repeated calls and texts kept getting the response "Rest assured, it was delivered." And then they stated that they don't fix delivery problems 48 hours after delivery. But with no delivery at all, how would I contact them within 48 hours? Calling my bank Monday.

27 August 2026
Unprompted review
Rated 1 out of 5 stars

I ordered flowers through this company…

I ordered flowers through this company to be delivered on Friday they did not show up when I called they said that there was problems with the delivery truck so I asked for a refund and they said that they couldn’t do it horrible service

28 August 2026
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT

SCAM ALERT! This place is an online scam delivery company. I spent $100 for a beautiful bouquet and received a shitty red flower bouquet from Publix. I should have researched. Am going to have my bank dispute the charge. Read the other reviews. JUST AWFUL.

28 August 2026
Unprompted review
Rated 1 out of 5 stars

Flowers by Eva Is a Sham

I placed an order through this service which turned out to be an online broker and not a legitimate florist. Their reviews have been overwhelmingly negative. The order was not delivered correctly with it being delivered to the wrong address. The owner of the property where the flowers were delivered was not the intended recipient The actual recipient did not receive the order until several days later when the other individual presented it to them. This order was intended for a special occasion. I contacted the company to explain and correct the situation and was informed the most they could accommodate was a very small partial refund even though I requested redelivery of the arrangement to the correct recipient or issuance of a full refund to my original payment method. I highly recommend not using this service as they act as nothing more than a middleman and really is a sham portraying having a legitimate local presence.

26 August 2026
Unprompted review
Rated 1 out of 5 stars

ZERO STARS IF I COULD!!!!!!!!

ZERO STARS IF I COULD!!!!!!!!
Order placed and NEVER DELIVERED!!
Contacting the company gets you nowhere as they give NO RESOLUTION. Filed a dispute with my bank and the BBB. STAW AWAY FROM THESE SCAMMERS!!!!!!!!!!!!!!

27 August 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look