I received the tickets I wanted. There were several, helpful reminders. It would be good if the scanners at the venue could be used on printed paper as well as the digital options. Some of us older... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wonderful evening; we were able to smoothly enter, find a great spot, and it was easy find all the important spots. Nice water station and great food and beverages. Thank Neil Young and Company :)
Company replied
Worked great! The confirmation came to my email and we printed what was needed to show the ticket monitors. Smooth as silk. And the ballet was wonderful!
Company replied
From ordering tickets, to entry on day of event, all steps were effortless. I would not hesitate to use BigStubs in the future.
Company replied
Company details
About BigStub, Inc.
Information provided by various external sources
Lower prices for sports, theatre, and concert tickets!
BigStub is a leading vendor of sports, concerts, and theatre tickets, with over 30 million tickets to 100,000+ events. BigStub cares for their customers and stands behind its ticket orders with a 100% Money Back Guarantee.
BigStub has more tickets, better service, and cheaper tickets! Order online or by phone and take advantage of our everyday-low ticket prices.
Contact info
1336 N Moorpark Rd #336, 91360, Thousand Oaks, United States
- 1-888-292-8495
- customersupport@bigstub.com
- www.bigstub.com
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Reply from BigStub, Inc.
Hello,
We’re unable to locate any order or customer interaction associated with the name on your profile, and your review does not mention an event, purchase, or experience that we can identify.
We have requested additional information through Trustpilot. If you purchased tickets from BigStub, please provide the requested details so we can investigate. Otherwise, it is possible that this review was intended for another company or service.
Easy download of ticket
23 August 2026
Easy to use…accurate seating
21 August 2026
Easy to purchase on the app
Easy to purchase on the app, select seating, and finding the venue
15 August 2026
Reply from BigStub, Inc.
Thank you, Kathryn! We're glad the ordering process was easy and that you received your tickets without any hassle. We really appreciate you taking the time to leave us a review!
Easier website to use than other sites
Easier website to use than other sites. Better prices for tickets
8 August 2026
Reply from BigStub, Inc.
Thank you! We're so glad you found our website easy to use and were happy with the ticket prices. We really appreciate your business and the great review!
Kelly cancelled due to a family member…
Kelly cancelled due to a family member dying.
The transition to moving the tickets was seamless.
1 August 2026
Reply from BigStub, Inc.
We're sorry the event had to be changed under such difficult circumstances. We're glad the transition with your tickets was smooth, and we appreciate you sharing your experience.
seats were a bit on expensive side
seats were a bit on expensive side, and angle view kinda sucked cause floor speaker system blocking your view
1 August 2026
Reply from BigStub, Inc.
Thank you for the honest feedback. We're sorry the seat angle and floor speaker placement affected your view. We hope you were still able to enjoy the event.
It was very easy to purchase my tickets…
It was very easy to purchase my tickets for the AC/DC concert!
25 July 2026
Reply from BigStub, Inc.
Thank you for the great review! We're glad purchasing your AC/DC tickets was quick and easy. We hope you had an amazing time at the concert!
Reply from BigStub, Inc.
Thank you for sharing your experience! We're glad you found the price reasonable and that your tickets were delivered immediately.
Reply from BigStub, Inc.
That's exactly the experience we want for our customers. We're glad everything went smoothly, and we appreciate the great review!
Reply from BigStub, Inc.
Thank you for the great review! We're glad the process was easy and your tickets arrived in plenty of time.
Easy access to the arenaa with the…
Easy access to the arenaa with the parking pass. Easy access to the tickets and the passes. totally seamless experience.
7 July 2026
Reply from BigStub, Inc.
Thank you for sharing your experience! We're glad accessing the parking pass and tickets was easy and seamless.
Reply from BigStub, Inc.
We're glad everything was easy and fast. A Giants win makes it even better! Thank you for the review.
The overall experience and the…
The overall experience and the execution of getting my tickets was great. There were some that were put in my Ticketmaster account which worked out great but 8 others that I had to go to the e mail / web site for Big Stub to get them which didnt allow me to forward them to my family, that was a pain. Otherwise awesome
14 June 2026
Reply from BigStub, Inc.
Thank you for the detailed feedback. We're glad the overall ticket experience was positive. Some venues and ticketing platforms control how tickets are issued and transferred, which can limit the delivery and forwarding options available to us. We do everything we can to make the process as seamless as possible, and we appreciate your patience and understanding.
It was easy and they kept you informed…
It was easy and they kept you informed on everything
4 June 2026
Reply from BigStub, Inc.
Thank you for your review! We're glad the process was easy and that our updates kept you informed along the way.
Fast security check in and great help…
Fast security check in and great help finding our seats. Clean venue and nice TV screens to see Eckhart Tolle clearly ❤️
27 May 2026
Reply from BigStub, Inc.
Thank you for the 5-star review!
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