B&H gets me my stuff Next Day via UPS, a real delivery company who actually rings my bell! When I order from that other place whose name starts with an A & ends with a Z, it's always delayed, the deli... See more
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Review summary
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Company details
Information provided by various external sources
Shop Digital Cameras, 35MM Camera Equipment, Photo Printers, Home Theater, DVD Players, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL, Mino
Written by the company
Contact info
420 9th Ave, 10001, New York
- 877-619-4907
- cs@bandh.com
- www.bhphotovideo.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Very easy to order
so easy to find what I want ..
so easy to find what I want ... prices are good... delivery is good.
XOXOX
Would not take return
Would not take return. Wanted to charge $100 for not having original box. Don't trust this company.
Knowledgeable Employees
The ability to speak to someone who is knowledgeable about the products, how they work and can advise is priceless.
B&H always has what I want with free…
B&H always has what I want with free shipping.
Good return policy.
Have been ordering from B anH for a…
Have been ordering from B anH for a couple of generations at this point. Rarely do they disappoint. Always get the items out the door quickly so I am ready for the next job.
Very simple and quick to order what I…
Very simple and quick to order what I need for my printers and the delivery is also fast! I like to deal with B&H for all of my needs for my art business printers.
Excellent experience
Excellent experience! Great variety of products and everything was exactly as expected. Highly recommended!
This was a very complex transaction
This was a very complex transaction. The BNH photo part is always very satisfying. It's straightforward. It's responsive and it is well designed. When I discovered the sales tax saving using the people that credit card I leaped at it that was laborious. I finally got my way through it. It was hard work, but the transaction is duly completed. For that, I'm grateful.
Reply from B&H Photo-Video
Found what I need
Found what I need, but the fiber optic cable is only listed for Sea and Sea and Olympus. What about all the other makes like Canon, Nikon, etc.
Backorder item notification was great
Backorder item notification was great, allowing me to get an item on order before it was out of stock again. Many people on many websites are ordering this item due to the $100 price drop and most sites continue to record this item as out of stock with no hint of when it will be available again. B&H email about availability was greatly appreciated!
seamless experience
Excellent customer service and very…
Excellent customer service and very helpful with picking out the right camera. Fast shipping!
Fast lookup of desired hardware
Fast lookup of desired hardware. Easy login and checkout.
I just placed the order but B&H always…
I just placed the order but B&H always provides excellent service and products.
Alaways an easy and smooth process
Easy to navigate
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