Beldray Reviews 

6,480
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,281 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and effectiveness of the products, often noting their reliability and good value. Many people appreciate the efficient delivery service, with items arriving promptly and well-packaged. The ordering process is frequently described as easy and straightforward, supported by excellent customer service and helpful communication. However, some people experienced delivery issues, such as delays, damaged items, or not receiving their orders after payment. There were also reports of incorrect products or missing parts. A few reviewers also noted concerns about product design, like handles snapping or items being flimsy.

What people talk about most

Product

Customers had positive experiences with product, often praising the quality, value, and functionality of... See more

Delivery service

People report positive experiences with delivery service, frequently praising the swift and efficient... See more

Quality

Consumers find quality to be positive, with many expressing satisfaction with the items they purchased,... See more

Order

Reviewers mention positive feedback about order, with many finding the ordering process easy and... See more

Service

Reviewers highlight positive aspects of service, with many describing it as brilliant, excellent, and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently brought a beldray Airgility cordless vacuum and ordered 2 spare batteries. But ordered the wrong ones so had to send them back free if charge and had was Refunded within 3 working days. I als... See more

Rated 5 out of 5 stars

An easy way to get an replacement battery, beldray were more than helpful when I thought my hand held had bit the dust...no pun intended, Shauna of beldray sorted me out, & dispatched a brand new batt... See more

Rated 5 out of 5 stars

I needed a small and compact convector heater that I could switch power levels as well as control via a thermostat. I needed the power levels as the power options at the location was restricted a... See more

Rated 5 out of 5 stars

I ordered a charger for my Beldray cordless vaccuum as I had mislaid the original. I am very happy to say it arrived within a few days and it saves me having to haul my heavy corded vac out.


Company details

  1. Home Goods Store
  2. Bathroom Supply Store
  3. Countertop Store

About Beldray

Written by the company

Beldray

Beldray started as a family business in 1872 and, almost 150 years later, is now recognised throughout generations as the number one brand for housewares, providing innovative and great value products for every room in the home. The first manufacturer of the adjustable ironing board, Beldray continues to bring convenient cleaning, laundry and home solutions to mass market.

Times may have changed since we started, but our customers are still at the heart of what we do. Which is why we continue to create affordable and time-saving solutions for daily life. Engage with our brand, buy Beldray products and make a house full of memories, not mess!

See our latest ranges for yourselves @beldrayathome on Instagram, Beldray on Facebook, or via our website www.beldray.com

Get in touch

Our friendly and efficient customer service team are happy to help with any queries, just head to www.beldray.com and start a live chat.

Beldray

Written by the company

A product for every room in your home
Our history and long-standing heritage give us the confidence to say that Beldray is a ‘household word for quality.’ Always looking ahead, we are constantly developing our ranges to keep Beldray at the forefront of innovation; a company of the future. Our products are designed to be used in every area of the home, creating affordable and time-saving solutions for daily life.

Our Shipping & Guarantee Policies

Free shipping & 12 months guarantee

We provide free delivery to our customers on all orders above £15 and also offer a standard 12 month guarantee on all purchases subject to terms & conditions.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(6,480)

1,255 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order

Easy to order. From then on everything went smoothly and I received the item very quickly. It was well packaged the delivery arrived to schedule.

15 July 2026
Rated 5 out of 5 stars

Would recommend this product

Would recommend this product. Website easy to use , information on tracking was up to date . And arrived as stated . Ive probably used this steamer everyday since purchasing. Water tank appears larger than some others on the market. Fair price, particularly given all the different attachments. Would have given it 5 stars if the steam was consistent. But its perfect for what I wanted.

5 July 2026
Rated 1 out of 5 stars

only one of the two containers worked

only one of the two containers worked. i am an 84 years old lady disabled and do not understand how to sign in etc

12 July 2026
Beldray logo

Reply from Beldray

Good Morning,
Thank you for taking the time to leave a review.
I am truly sorry to hear that only one of the containers was working.
Please be assured that I have reached out to you directly via email to ensure that you receive a working container.
If you need any additional assistance, please don't hesitate to let us know.
Kind Regards,
Emily

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