Intempo Reviews 

25
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Needed help syncing my speakers together, Shaun I spoke to online through the chat, helped me step by step, very patient with me too, couldn’t fault the guy

Rated 1 out of 5 stars

Very Disappointing Experience I purchased multiple Intempo smart light bulbs for my property, and they worked perfectly with the original app. However, the company later switched to a different app f... See more

Company replied

Rated 5 out of 5 stars

Very kindly posted me the instructions for an older item that I had lost the info for. Many firms nowadays don't provide or even care about supporting anything after a few years, so to have "old fashi... See more

Rated 5 out of 5 stars

Intempo headphones bought from Morrisons over Christmas sale Jan 11th 2025. No reference model on them, just "noise cancelling headphones". £15 from £20. I had set sights on Sony's CH-720 at around £6... See more

Company details

  1. Home Audio Store
  2. Electronics Store

About Intempo

Written by the company

Intempo

At Intempo we design audio and tech products to reflect individuality, style and most importantly give you easy access to crystal clear sound and powerful technology wherever you are. We believe that taking time away from the stresses and strains of everyday life should be something we take seriously, that's why our ranges of headphones, speakers and technology are simple to use and make it easy to unwind whether you’re at home or on the move.

As a British-based company our products are made with fashion conscious music enthusiasts in mind. Our eye-catching ranges include something for everyone whether it's festival essentials like power banks or booming speakers for the perfect party vibe.

Intempo has been producing cutting-edge music, gaming and tech products for over 20 years and our team of designers continue to create fresh designs which enhance the way we engage with music every day.

See our latest ranges for yourselves @intempo_audio on Instagram, or via our website www.intempo.co.uk

Get in touch

Our friendly and efficient customer service team are happy to help with any queries, just head to www.intempo.co.uk and start a live chat.


Contact info

3.6

Average

TrustScore 3.5 out of 5

25 reviews

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4-star
3-star
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1-star

No recent history of asking for reviews

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3.6

All reviews

(25)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Speakers lasted a week

Speakers lasted a week before they won’t connect, they won’t turn off, all they will do is pair with each other but not with my phone. Neither will make the power up or down sound.

6 June 2026
Unprompted review
Intempo logo

Reply from Intempo

Good Morning,
Thank you for taking the time to leave this review.
We’re really sorry to hear about the issues you’ve experienced with your speakers, especially so soon after purchase. We completely understand how frustrating it must be to have them stop connecting properly, fail to power on and off as expected, and not function reliably with your phone.
This is certainly not the standard we aim to provide, and we appreciate you bringing this to our attention. In order for us to investigate this thoroughly and get to the bottom of what may have gone wrong, I have requested your details so that I can contact you directly.
This will allow us to look into your case in more detail and work towards a suitable resolution for you as quickly as possible.
We take feedback like this very seriously, as it helps us to identify any potential issues and improve both our products and overall customer experience.
Thank you again for sharing your experience, and we hope to speak with you soon to resolve this for you.
Kind regards,
Emily

Rated 3 out of 5 stars

I bought a set of wireless headphones…

I bought a set of wireless headphones in January, and they have lasted for 3 months and then just snapped when I went to take them off. Customer services were initially unhelpful, despite the poor quality of their product meaning it did not last a reasonable amount of time under Consumer Rights Act.

Intemp followed up with a voucher to allow me to purchase a new set of headphones, so I have amended my review.

21 April 2026
Unprompted review
Intempo logo

Reply from Intempo

Good Morning,
Thank you for taking the time to share your feedback with us.
We’re genuinely sorry to hear about your experience and that the headphones did not meet your expectations in terms of durability. This is certainly not the standard we aim to deliver, and we understand how frustrating it must have been for them to snap after such a short period of use.
We’re also disappointed to hear that you felt unsupported by our customer service team. Providing helpful, fair, and thorough assistance is extremely important to us, and it’s concerning to learn that this wasn’t your experience on this occasion.
We have now reached out to you directly so that we can look into this matter in more detail. Our intention is to fully review what has happened, including the condition of the product and the previous correspondence, and to see how we can assist you further. We want to ensure this is handled properly and in line with our responsibilities, and to give you the opportunity to discuss the situation with us directly.
We appreciate you raising this with us, as feedback like this helps us identify where improvements are needed. We hope to speak with you soon and work towards a satisfactory resolution.
Kindest Regards,
Emily

Rated 5 out of 5 stars

Great value for money

Great value for money, bought earbuds and was very impressed with the sound and quality, they never lost sync or connection
I Would recommend

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Great customer support

I received a reply asking for more product details with 24 hours. Following my response I got detailed instructions how to fix the problem.

The fix worked first time, I was surprised how loud the speakers could be for small portable units.

24 July 2025
Unprompted review
Rated 1 out of 5 stars

Will never buy intempo again.

Very Disappointing Experience
I purchased multiple Intempo smart light bulbs for my property, and they worked perfectly with the original app. However, the company later switched to a different app for controlling the bulbs, which rendered all of them completely unusable—they now just flash on and off constantly. I contacted customer service, but they were no help at all. They kept repeating the same instructions, which didn’t work, and eventually told me they couldn’t assist any further because the warranty had expired.

30 April 2025
Unprompted review
Intempo logo

Reply from Intempo

Hi James.
Thank you for taking the time to leave a review.
We sincerely apologise for the disappointing experience you've had with your Intempo smart light bulbs.
We understand how frustrating it is when products don't work as expected, and we regret that our customer service could not provide the assistance you needed. Your feedback is invaluable, and we will work to improve our support in the future.
I would like to investigate this further and have requested your email address, please may you kindly provide this?
I look forward to hearing from you.
Kindest regards,
Elle-Ann

Rated 5 out of 5 stars

Intempo headphones bought from…

Intempo headphones bought from Morrisons over Christmas sale Jan 11th 2025. No reference model on them, just "noise cancelling headphones". £15 from £20. I had set sights on Sony's CH-720 at around £69 in the sales... but these, bought on a whim are quite superb. I'm playing Max Richter 3 worlds from an iphone 7 and honestly - I have to take the phones off to make sure they're not been played through my old school, not connected hifi setup. For £15 quid - just phenomenal.

11 January 2025
Unprompted review
Rated 5 out of 5 stars

Great app , great watch

I'm incredibly impressed with the watches and the apps function. A very cheap alternative to the bigger brands.

24 November 2023
Unprompted review
Intempo logo

Reply from Intempo

Hi Lee,
Thank you for taking the time to leave us a review.
I'm extremely sorry to hear of the issues you are experiencing with your smart watch. I understand this must be frustrating and want to assure you we will do our best to assist you further.
Please be assured, we have requested your email address so we can contact you directly to offer some troubleshooting to resolve this.
Kindest regards,
Molly

Rated 4 out of 5 stars

A keen walker

As a keen walker, ii wanted a budget pair of Bluetooth wireless headphones, as I keep leaving mine behind after ive stopped for a bit of lunch. ( expensive habit 😂 ).
I stopped off at a local hardware store saw the price and decided they would suffice.
I accept the build quality wasn't up to my Bose standard but I didn't want another pair of expensive headphones.
Well collar I was in for a surprise because I love these headphones. After charging up overnight, I wore them for about six or seven hours the next day whilst out coastal walking. They are wonderfully light and the insulation of the headphones is great I've had no problem at all. Bluetooth connectivity was consistent and it didn't keep breaking up which I have had on more expensive headphones. The quality of the sound is more than adequate and the volume is brilliant. I was so impressed by these headphones I actually went out bought another pair. Love them to be and I can't recommend them highly enough

3 May 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Bought a pair of Intempo earbuds and thought I'd give them a go given the very reasonable price. Great sound quality at an excellent price. Had an issue further down the line and after contacting them Molly at Intempo Customer Service was excellent at resolving the issue.

2 March 2023
Unprompted review
Intempo logo

Reply from Intempo

Hi Mark,
Thank you for taking the time to leave us a review.
I am sorry to hear you are experiencing a charging issue with your earbuds.
Please be assured we have requested your email address so we can contact you directly to help resolve this.
Kindest regards,
Molly

Rated 5 out of 5 stars

Provided excellent post-sales support

Very kindly posted me the instructions for an older item that I had lost the info for. Many firms nowadays don't provide or even care about supporting anything after a few years, so to have "old fashioned" level of help was really positive experience. Thanks Intempo

11 December 2022
Unprompted review
Rated 3 out of 5 stars

Quick and friendly response, but...

Quick and friendly response, but strange that for a copy of the manual of a DAB+ radio (the only one they ever put on the market), they needed a special modelnumber and more info.
And when I finally found that, they asked for my home adress. Strange as well, while I live in Holland and I needed the manual very quick.
Also, we live in 2022 / a digital world. And now I have to wait for days for a paper manual?

30 June 2022
Unprompted review
Intempo logo

Reply from Intempo

Hi Hans,
Thank you for leaving us a review. I'm sorry for the inconvenience caused here.
Unfortunately, as we didn't have an online copy of this manual at the time the quickest resolution was to send one in the post.
We have now requested for this to be listed online should you wish to access a digital copy in the future.
If you have any further questions please do not hesitate to get in touch.
Kindest regards,

Rated 5 out of 5 stars

Great service

I was struggling to order an item but the customer services person was extremely helpful through the online chat. Thankyou

16 December 2021
Unprompted review
Rated 1 out of 5 stars

Thry are not very responsive to emails…

Thry are not very responsive to emails and even on their live chat they cannot even recoognize their own model part numbers to answer my queries

12 November 2021
Unprompted review
Intempo logo

Reply from Intempo

Hi Alan,

Thank you for your feedback. I would like to apologise for any inconvenience caused. I can confirm that your query has been forwarded to our technicians. We will make sure to inform you via email as soon as we receive an update.

Kind regards,

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