Very helpful sales advice at the AGA Shop in Kendal. Ordering was assisted to a high standard by the Kendal Team. A very supportive response when I had to postpone installation due to illness. The in... See more
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AGA aims to make life good through thoughtful design using honest, hardworking materials to create relevant, distinctive products that stand the test of time. For almost a century, AGA has been bringing life to the kitchen. We understand the importance of home, family, friends and good food and we know that our homes have to work harder than ever before. It's why we've created an AGA cooker for every stage of life. From first homes to forever homes, there's an AGA for every cook and every kitchen. AGA is – and always has been – progressively modern with traditional values.
Station Road , TF1 5AQ, Telford, United Kingdom
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We had an our new over delivered today by Lak and Mark.
The run up to delivery was very informative and the 2 lads on delivery was very helpful and polite
Explaining how the over works and sharing various information was a nice touch.
Cracking service
Reply from AGA
Great delivery. They guys were completely self sufficient and even put our old oven in the garage for us. All in the middle of a massive heat wave. They took us though the main functions of the oven too. Great service.
Reply from AGA
Great communication, got a call on the day of delivery giving me a time. Skip and Zen turned up, asked me where it was going, just said no problem and were done in a few minutes and there I was dreading things were going to go wrong. It’s been a great experience right from choosing the cooker, to having a demo and finally delivery.
Reply from AGA
Received my long awaited Aga today, Mark and Lak were fantastic from start to finish. Highly recommend, ultra careful with my new limestone floor and Lak took his time to go through how to operate…all in 33c heat. Many thanks both
Reply from AGA
Fabulous service from the two marvellous delivery guys who were pleasant, efficient and very instructive - thank you Aga team 👍
Reply from AGA
This is my second review as I wanted to give a special mention to Alex for her wonderful after sales service.
Alex was very keen to check in with us to ensure we were happy with everything. Of course we were. Thank you Alex, you are an asset to the Aga Team.
Best wishes
Nick & Lynne Collier
Reply from AGA
Excellent service at point of sale.
Kept informed of delivery dates and good up to date timing information on date of delivery.
Reply from AGA
The team at Aga Cirencester have been fantastic! They are very knowledgeable about the products and made everything a breeze from ordering to delivery…Nothing has been a problem… I also attended a demonstration with Amy, Debbie and Maxine… I highly recommended this, particularly to any new Aga users! It was great to see how easy and stress free Aga cooking can be! And getting to sample some great food was nice too!
Thanks ladies for making our Aga experience a great one!
Reply from AGA
This was the perfect experience. Philly and Johnny were extremely impressive in giving the best customer service. Everything went like clockwork and they were really kind in explaining everything. Thank you so much.
Reply from AGA
Andy and Steve did a wonderful job of installing the Aga. I couldn’t ask for better service
Reply from AGA
What a brilliant service again we received from Aga support and Lak /Mark
After our installation of our new Aga a small couple of scratches were found on the top.
I emailed Aga and they were so apologetic. They got it all sorted quickly and a new one was ordered.Alex in customer service was brilliant in keeping me informed of delivery date and times.
Lak and Mark attended again and re fitted the to within an hr
100 % recommend great service
Thank you
Reply from AGA
Lak and Mark did a great job delivering our new Aga and explaining how it works. They navigated narrow hallways with no fuss and were extremely friendly. Thank you very much!
Reply from AGA
Following some information gatheringand diagnosis, the customer service team arrived at the solution and dispatched the necessary replacement part. V happy!
Reply from AGA
The sales person could answer most of our questions
Reply from AGA
It all turned out as it should after a few telephone calls, emails and photos. Nice people to deal with on the phone and acceptable level of warranty service.
Reply from AGA
Speedy response to emails and I was sent a replacement badge very quickly once my Aga details had been confirmed. Overall great customer service!
Reply from AGA
Lak and Mark were exceptional in their compentence and in all aspects of the delivery and installation of our Aga 60. I could not wish for better service. Thank you to both of you and also Suzie at the Aga shop.
Customer service has been wonderful.
Reply from AGA
Lack & Mark were excellent, respectful, efficient and respected our property. They kept us informed about the progress of the installation and communicated well. They were clean and tidy. Although the cooker construction was delayed, Aga kept us informed with respect to progress and the reasons as to why the delay happened. Overall, a good experience. We would recommend them.
Reply from AGA
If I was rating the service from Lak and Simon, who came to replace and install our Rangemaster dishwasher I’d be giving 5 stars. They were really helpful and also helped explain some functionality on our Rangemaster oven that we didn’t even know we had! Also, customer service have been very helpful too but as we’ve had a number of issues with the dishwasher since purchase had to go with 3 stars overall.
Reply from AGA
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