Miliboo Reviews 

48,742
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Ordering was super easy online, the shipping was really fast, and the sofa is affordable and adorable. Just what I was hoping for. I would recommend Milboo wholeheartedly!

Company replied

Rated 1 out of 5 stars

Do not buy here, please. They are unable to ship the product to your home address. After 15 days waiting for my purchase I had to request a refund from my bank. Sorry your answer is not right, you ha... See more

Company replied

Rated 5 out of 5 stars

Lovely quality chairs for a very reasonable price. As an expat living in Paris, comfortable, stylish and reasonably priced sofas and chairs are hard to find. Lots of beautiful, practical options ava... See more

Company replied

Rated 5 out of 5 stars

Table blanche encore plus belle que sur les photos. Costaud de très bonne qualité. Qui ne se tâche pas (ni fruits rouges, ni le sang, ni le thé) Facile à rallonger ou à réduire même avec un bras ha... See more

Company replied

Company details

  1. Furniture Store

About Miliboo

Written by the company

miliboo.com Une équipe hyper-active

Miliboo.com est le spécialiste du mobilier contemporain sur Internet. Notre ambition ? Proposer au plus grand nombre des meubles design au meilleur prix, conçus pour être faciles à vivre et expédiés en 48h.

Au quotidien, c’est une équipe hyper active, mobilisée pour vous proposer un catalogue sans cesse renouvelé, répondre à vos questions et vous garantir une traçabilité à 100% de chaque meuble Miliboo.

Nos engagements au quotidien
  • Un service client personnalisé à votre écoute, basé au siège de l'entreprise

  • Une traçabilité à 100% de chaque meuble miliboo (numéro de série unique)

  • Des contrôles qualité professionnels réalisés par nos équipes

  • Choix et disponibilité des produits, plus de 90% de nos meubles sont en stock

  • Le meilleur prix pour chaque pièce de mobilier (pas d’intermédiaires, Miliboo maîtrise toute la chaîne : conception, fabrication, expédition de ses meubles).

Découvrez nos nouveautés et promotions !


Nouveautés



Promotions



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

49K reviews

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4.4

All reviews

(48,742)

6,482 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordering was super easy online

Ordering was super easy online, the shipping was really fast, and the sofa is affordable and adorable. Just what I was hoping for. I would recommend Milboo wholeheartedly!

9 June 2026
Miliboo logo

Reply from Miliboo

Hello,

Thank you so much for your positive feedback. We're delighted that your Miliboo experience has been so satisfying. 🥰

Have a wonderful day and we hope to see you again soon.

Sincerely,
The Miliboo Team

Rated 1 out of 5 stars

Do not buy here

Do not buy here, please. They are unable to ship the product to your home address. After 15 days waiting for my purchase I had to request a refund from my bank.
Sorry your answer is not right, you have done nothing but telling me that you were contacting SEUR and I did not have any answer from you, it is me who have made any contact.

1 June 2026
Unprompted review
Miliboo logo

Reply from Miliboo

We are sincerely sorry to read about your experience.

As soon as you informed us of the issue encountered with the carrier, we advised you that we would contact them to better understand the cause of the problem and look for a solution.

In addition, our after-sales team intervened promptly and offered to assist you by proposing the cancellation and refund of your order if you no longer wished to wait for the delivery.

We are currently awaiting your response through your after-sales case file so that we can proceed according to your preference.

Miliboo Customer Service

Rated 5 out of 5 stars

Exceptional service!

Shana has been absolutely exceptional! Responsive, patient and professional to a degree that is very rare in France. As a business owner, I strongly recommend Miliboo.

21 May 2026
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Reply from Miliboo

Hello Andriaan,

Thank you so much for your positive feedback. We're delighted to read that your interactions with Shana from our sales team were entirely satisfactory. 🥰

Have a wonderful day and see you soon.

Sincerely,
The Miliboo Team

Rated 5 out of 5 stars

Pleased with my experience

Pleased with my experience. Sales staff in the store were cordial and available. My sofa is of good quality for the price. Delivery service was organized and reliable.

20 May 2026
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Reply from Miliboo

Hello Diana,

Thank you so much for your positive feedback. We're delighted that your Miliboo experience has been so satisfying. 😍

Have a wonderful day and we hope to see you soon at our Paris Rivoli showroom.

Sincerely,
The Miliboo Team

Rated 3 out of 5 stars

I was extremely satisfied with the…

I was extremely satisfied with the product and purchase process. I was very dissatisfied with the delivery, which to ne fair, was contracted by Miliboo to a transport company. The delivery personnel
refused to honor allowîg the sofa pieces to ne inpacked for inspection or to return the product if it was damaged despite my having paid for the Security package. They told me that they were required to follow the transport company's rules and were not boûd by Miliboo's requirements.

13 May 2026
Miliboo logo

Reply from Miliboo

Hello Maxine,

We are sorry to read about your experience. Please know that following the opening of your customer service case, and as indicated in our response, our after-sales service has duly noted your dissatisfaction.

We also want to reassure you. While it is your right, we understand that it is not always possible to check all packages in the presence of the delivery personnel. For this reason, we grant you 24 hours after delivery to report any damage so that it can be addressed by our services.

Regarding the Serenity Pack you mentioned, as stated, it allows you to benefit from a longer return period with free return shipping, a longer warranty, and priority processing of customer service cases.

We remain at your disposal and wish you a pleasant day.

Sincerely,
The Miliboo Team

Rated 5 out of 5 stars

My experience

The whole experience from ordering to delivery were excellent.

12 May 2026
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Reply from Miliboo

Hello Corinne,

Thank you so much for your positive feedback. We're delighted that your Miliboo experience has been so satisfying. 🥰

Have a lovely day and see you soon.

Sincerely,
The Miliboo Team

Rated 5 out of 5 stars

Excellent

Excellent, efficient service. Great products.

8 April 2026
Miliboo logo

Reply from Miliboo

Hello,

Thank you so much for your positive review. We're delighted to hear that you were completely satisfied with your experience. 🤩

Have a wonderful day and we hope to see you again soon.

Sincerely,
The Miliboo Team

Rated 5 out of 5 stars

GREAT STYLE, OPTIONS, PRICE AND VERY HELPFUL MULTI LINGUAL STAFF!!

Lovely quality chairs for a very reasonable price. As an expat living in Paris, comfortable, stylish and reasonably priced sofas and chairs are hard to find. Lots of beautiful, practical options available. High end look and feel with comfort.
Staff was very helpful, delivery was quick and easy.

23 June 2025
Miliboo logo

Reply from Miliboo

Hello Nancy,

Thank you so much for your positive review. We're delighted that you were completely satisfied with your Miliboo experience. 😍

Have a wonderful day and we hope to see you again soon.

Sincerely,
The Miliboo Team

Rated 4 out of 5 stars

Its my One of my best site

Its my One of my best site

21 March 2026
Unprompted review
Miliboo logo

Reply from Miliboo

Hello,

Thank you so much for your positive feedback, we're delighted that you like our website. 😍

Have a lovely day and see you soon.

Sincerely,
The Miliboo Team

Rated 5 out of 5 stars

Product met description

Product met description, was delivered faster than indicated and was easy to assemble.

12 March 2026
Miliboo logo

Reply from Miliboo

Hello,

Thank you so much for your positive feedback. We're delighted that your Miliboo experience has been so satisfying. 🥰

Have a wonderful day and see you soon.

Sincerely,
The Miliboo Team

Rated 5 out of 5 stars

Great experience, high quality

We had a wonderful experience with Miliboo, It was easy to order, delivery was right on time and the deliverymen were very nice, and most of all the quality of the furniture is top notch. We love everything we purchased from Miliboo. We took a chance because we didn't see anything in person first but Miliboo exceeded expectations.

27 January 2026
Miliboo logo

Reply from Miliboo

Hello Shannon,

Thank you so much for your positive feedback! We're delighted that your first Miliboo experience was so satisfying. 🥰

Have a wonderful day and we hope to see you again soon on our website.

Sincerely,
The Miliboo Team

Rated 4 out of 5 stars

Great delivery and Good Product

Very good delivery from Trusk. Products arrived in great condition. Some minor quality control issues but not deal breakers. Hoping that these pieces will wear well over time with use.

5 January 2026
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Reply from Miliboo

Hello,

Thank you so much for your feedback. We're delighted that you were satisfied with your delivery and that overall, you're happy with your purchase.

We apologize for the defects and remain at your disposal.

Have a lovely day and see you soon.

Happy New Year 2026 ✨
Sincerely,
The Miliboo Team

Rated 5 out of 5 stars

Good experience

Very nice product and good delivery

22 December 2025
Miliboo logo

Reply from Miliboo

Hello,

Thank you so much for your positive feedback! We're delighted that you're happy with your purchase and that the delivery went smoothly. 😍

Have a wonderful day and see you soon!

Happy New Year 2026! ✨
Sincerely,
The Miliboo Team

Rated 5 out of 5 stars

Lovely piece of furniture

Lovely piece of furniture - quickly despatched and delivered after ordering. Excellent communications - faultless delivery with very pleasant and helpful delivery guys, Love the colour and quality/comfort. Would recommend to anyone

3 December 2025
Miliboo logo

Reply from Miliboo

Hello Ellen,

Thank you so much for this incredibly positive feedback. We're delighted that your Miliboo experience has been so satisfying. 🥰

Have a wonderful day and see you soon.

Sincerely,
The Miliboo Team

Rated 5 out of 5 stars

fast delivery of ordered product

interesting products at the right price

2 December 2025
Miliboo logo

Reply from Miliboo

Hello,

Thank you so much for your positive review, we're delighted you enjoyed your purchase. 🥰

Have a lovely day and see you soon.

Sincerely,
The Miliboo Team

Rated 5 out of 5 stars

Very happy and satisfied with my…

Very happy and satisfied with my couches and chairs! They are beautiful and look just like they do on line. One of the chairs was missing nuts and bolts and when we called customer service we were told they would be mailed. We are waiting for them, but we did get a follow up email with our case number.

25 November 2025
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Reply from Miliboo

Hello Vivan,

Thank you for your feedback. We're delighted that you're happy with your purchase. 😊

After reviewing your customer service request, it was opened on December 8th, and we sent you a message two hours later confirming that we had created a replacement order for the missing screws. As soon as your order is shipped from our warehouse, the carrier will send you a tracking link.

We remain at your disposal. Have a great day.

Sincerely,
The Miliboo Team

Rated 4 out of 5 stars

My first time ordering from this…

I have changes my initial negative review. Miliboo reached out and resolved the issue. I received very good customer service and my sofa was delivered on Thursday. I absolutely love the sofa. Everyone who has seen it complimented on how good it looked. I have since recommended the company to two friends. I will order again from this company.

8 December 2025
Unprompted review
Miliboo logo

Reply from Miliboo

Hello Amanda,

We are sorry to hear about your experience.

After checking, we have just received a notification from the carrier indicating that they were unable to reach you. Our customer service team will review the message and get back to you shortly.

If you are still unable to contact us, and we apologize for the inconvenience, you can also reach us via our online chat or by email at aftersalesservice@miliboo.com.

We remain at your disposal. Have a good day.

Sincerely,
The Miliboo Team

Rated 4 out of 5 stars

I had trouble with the website

I had trouble with the website. The online chat wasn’t very helpful. Then I call someone and they were very helpful.

25 November 2025
Miliboo logo

Reply from Miliboo

Hello Amanda,

Thank you for your feedback. Indeed, during our online chat, we couldn't understand the issue. You did the right thing by calling us so we could help you. 😊

Have a great day and see you soon.

Sincerely,
The Miliboo Team

Rated 5 out of 5 stars

The couch is great and comfortable

The couch is great and comfortable. And the process of buying (in-store) and delivery is excellent. Highly recommend to every interior deco enthusiast to browse the collections! Perfect for cozy and elegant designs

3 November 2025
Miliboo logo

Reply from Miliboo

Hello Daniel,

Thank you so much for your positive review. We're delighted that you love your sofa and that your showroom and delivery experience was so positive. 😊

Have a wonderful day and we hope to see you again soon.

Sincerely,
The Miliboo Team

Rated 5 out of 5 stars

Great office chair

Great office chair.
A very fast delivery time.

23 October 2025
Miliboo logo

Reply from Miliboo

Hello Bibiana,

Thank you so much for your feedback. We're delighted that you like your office chair and that the delivery was so fast. 😍

Have a wonderful day and see you soon.

Sincerely,
The Miliboo Team

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