Mark's Micros Reviews 

137
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Mark fixed a start-up issue on my PC. Another 'computer services' company had already tried and failed, lied to me about what they had done and suggested that I buy a new power supply........I did,... See more

Rated 5 out of 5 stars

Mark obtained a refurbished Dell Laptop for me, after establishing my old HP was well passed retirement. Mark delivered the Dell and transferred from my old machine all programmes and files plus eas... See more

Rated 5 out of 5 stars

Great service from Mark. All pricing made clear from the start, prompt and proficient service. Diagnosed the fault quickly and had a few options for replacing the failed SSD, so was able to incre... See more

Company replied

Rated 5 out of 5 stars

We were having problems installing a new printer, we found Mark on Google and saw the excellent reviews so gave him a call. He responded straight away and came out the next day. He installed the print... See more

Company replied

Company details

  1. Computer Repair Service
  2. Computer Consultant
  3. Computer Hardware Manufacturer
  4. Computer Security Service
  5. Computer Service
  6. Used Computer Store

Written by the company

We aim to be a Centre of Excellence for Laptop & PC sales, service and repairs in the Staffordshire, Crewe and Nantwich areas. If you are feeling frustrated by not being able to get your wireless printer to print, or your computer is getting too slow, just contact us and we will end your stress! Friendly, professional and mobile - we come to you to troubleshoot, repair, setup or upgrade your PC or laptop. We can also supply you with new, used or refurbished laptops and desktops, and even custom build one for you. We set up printers and help with Wifi issues. We are an MSP for Bitdefender Gravityzone and we have our new PC system builder which you can use to build your own PC online - customize before you buy, with no commitment to buy.


Contact info

4.9

Excellent

TrustScore 5 out of 5

137 reviews

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4.9

All reviews

(137)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Start-up issue fixed

Mark fixed a start-up issue on my PC.
Another 'computer services' company had already tried and failed, lied to me about what they had done and suggested that I buy a new power supply........I did, It didn't solve the issue!
Mark assessed the problem in my own home and, although he had to take it away to work on it, it was returned in full working order the very next day.
Great service with honesty, integrity and a 'No Fix, No Fee' promise.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Mark's Micros.

Mark obtained a refurbished Dell Laptop for me, after establishing my old HP was well passed retirement.
Mark delivered the Dell and transferred from my old machine all programmes and files plus easy set up to change to Windows 11. Lucky for me, I only use my laptop for social and domestic use so the data storage was relatively small.
The whole process with Mark was hassle and stress free, myself being IT incompetent. To get this type of service and with warranty is exceptional. I would highly recommend Mark's Micros.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service from Mark. All pricing made clear from the start, prompt and proficient service.
Diagnosed the fault quickly and had a few options for replacing the failed SSD, so was able to increase my storage at the same time.
Re-installed and updated everything to make sure working.
Great that it was repaired in a single visit (new SSD included warranty).
Wouldn't hesitate to use again.

15 June 2026
Unprompted review
Mark's Micros logo

Reply from Mark's Micros

Thank you for your great review, I'm happy you liked the service offered.

Rated 5 out of 5 stars

Great service

Clear and understandable feedback on the IT problem.

5 June 2026
Unprompted review
Mark's Micros logo

Reply from Mark's Micros

Thank you for your review, Colin. Glad the feedback was clear.

Rated 5 out of 5 stars

I no longer want to throw my PC out of…

I no longer want to throw my PC out of the window! I was having problems with everything running really slowly. Mark diagnosed the problem and sorted it out really promtly. Great value for money too. Definiately recommend.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Mark was very knowledgeable and…


Mark was very knowledgeable and professional, I would 💯 recommend!
He got my laptop back in fully working order!
Wish I’d found him sooner as I’d spent hours trying to fix the problem myself 🙈

30 January 2026
Unprompted review
Rated 5 out of 5 stars

There was a prompt home visit

There was a prompt home visit, He was very professional and friendly. He explained what work was required to be done on my computer, notebook and printer. He explained everything to someone who lacks confidence in technology. He worked very efficiently and I was very satisfied.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Marks Micros Computer Repair Service

Marks Micros Computer Repair Service

My computer wouldn’t turn on following an update and I was concerned. Mark was brilliant. He came out to my home the next day, was very friendly and extremely patient, and explained everything clearly whilst he fixed it. He’s very knowledgeable and he charged a very fair price for the work.

I’m very happy with his service and will definitely be going back to him again in the future. I would highly recommend Marks Micros to anyone needing computer repairs.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service will use again

Great service, laptop fixed in front of me. Friendly and knowledgable. Will be using for future repairs.

22 January 2026
Unprompted review
Mark's Micros logo

Reply from Mark's Micros

Thanks Jade, this really helps and people do like the transparency of the service.

Rated 5 out of 5 stars

Brilliant Servie

Could'nt fault Mark he him fixed my PC at my home in no time. Would definitely use him again 10/10

16 January 2026
Unprompted review
Mark's Micros logo

Reply from Mark's Micros

Thank you Andy, glad you liked the support and service offered.

Rated 5 out of 5 stars

Excellent friendly and knowledgeable

Excellent friendly and knowledgeable service from Mark. If you're lucky enough to live in the area he covers then this is the guy you want for custom PCs, upgrades, etc.

9 January 2026
Unprompted review
Mark's Micros logo

Reply from Mark's Micros

Thanks Ed for your great review. I'm very pleased that you like the service and been a returning customer.

Rated 5 out of 5 stars

First class one to one service

I was put in touch with Mark at Marks Micros by another one of his customers who had benefited from his services and had recommended him to me. My old Lenovo laptop had stopped working and I was trying to find someone, other than one of the larger local business, who could diagnose the problem and advise of the likely cost of repair. I called Mark and described the nature of the problem and what I had already done in an attempt to rectify it. Mark gave me his frank and honest opinion which was that, in consideration of the age and specifications of the old laptop, the best course of action would be to replace it rather than to invest money in trying to keep it alive. He informed me that, rather than replace the laptop with a brand new model, he had access to a range of previously owned laptops via his relationship with a well renowned manufacturer. I asked him to provide details of specifications, cost, age and what I might expect as to the overall condition of a previously used laptop. I was satisfied with the answers and placed an order. I am absolutely delighted with what was supplied at the cost. From a cosmetic perspective, the laptop is barely distinguishable from new. Mark delivered it himself and spent time installing a new Windows 11 operating system and various other apps to ensure everything was working both to my and his satisfaction. He also provides his own 1 year warranty. I highly commend his services to anyone who, like me, is seeking a one to one service.

11 December 2025
Unprompted review
Mark's Micros logo

Reply from Mark's Micros

Thank you Keith for your wonderful and detailed review. I do try to always provide a good 1-2-1 service to my customers who call me out to look at their systems and to give best advice and recommendations. I'm glad you enjoyed the customer service and experience.

Rated 5 out of 5 stars

Quality Service You Can See

Constant , clear, communication throughout. Cleaned the fans whilst doing the repair. Every thing shown and explained. Done within an hour. Mark was nice to talk to and thorough.

25 November 2025
Unprompted review
Mark's Micros logo

Reply from Mark's Micros

Thanks Matt for your TP review, it really helps me to gain trust with new customers. So happy you liked the service offered.

Rated 5 out of 5 stars

Mark supplied me with a Laptop

My old Laptop was having a dicky-fit that Mark could not sort out, it had very serious hardware issues. At my request he supplied me with a refurbished Dell Laptop and cloned my old Laptops hard drive. Everything was exactly as originally on my previous laptop, even the icons on my home page. This saved me a lot of fiddling and time in loading apps etc I required. The new one works so much faster and smoother. I would recommend Mark to anyone who needs assistance.

14 November 2025
Unprompted review
Mark's Micros logo

Reply from Mark's Micros

Hi Norman, thanks for your great review. I'm glad I was able to help you with one of my newer refurbished Dell laptops and cloning service to give you a smooth transition from your old laptop to your new one. Enjoy!

Rated 5 out of 5 stars

Fantastic experience with Mark

Had Mark out to sort out my computer, very pelased with his work. Nothing to fault, will definitely continue to use his services in the future. Writing this on behalf of my grandad: Peter Venables

14 October 2025
Unprompted review
Mark's Micros logo

Reply from Mark's Micros

Thanks Lucy for writing this 5 star review, I really appreciate it, and lovely to hear you will keep me on file for any future IT needs or issues.

Rated 5 out of 5 stars

Mark set up my new windows 11 laptop…

Mark set up my new windows 11 laptop and transferred the data from windows 10 laptop was a bit apprehensive about changing but Mark showed me how to use the system.was very happy with the service he provided.

16 September 2025
Unprompted review
Mark's Micros logo

Reply from Mark's Micros

Hi John, thanks for the 5 star review. Happy that you liked the service and hopefully now you are used to using Windows 11 more!

Rated 5 out of 5 stars

Printer not connecting

Mark arrived on time and much to my relief sorted out my printer issues in a timely manner. Thank you 👍.

19 September 2025
Unprompted review
Mark's Micros logo

Reply from Mark's Micros

Thanks for the review, many printers claim to be easy to setup but even if you know what you are doing, they can sometimes prove to be a bit of a battle! Glad you were happy with the service.

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