Worldpackers Reviews 

655
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 206 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight how wonderfully easy the digital platform is to use, allowing them to safely explore new destinations and find meaningful volunteering opportunities across the globe. People also deeply appreciate the responsive customer service team and the wonderful, lasting friendships they build with welcoming local hosts. However, some reviewers were not happy with host communication, mentioning inactive profiles and slow responses from certain members. A few other people also felt that a small number of experiences involved difficult conditions or uncooperative hosts during their trips.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is... See more

Staff

Customers had ambiguous experiences with staff, highlighting both challenging areas and wonderful... See more

Service

Reviewers highlight positive aspects of service, noting that support teams provide amazing help throughout... See more

Customer service

People report ambiguous experiences with customer service. Some consumers praise the support team for being... See more

Holidays

Clients share positive opinions on holidays, noting it offers a meaningful way to travel and connect with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

To be honest, I was very hesitant about joining a volunteer program. After weeks of research, I decided to choose Worldpackers and I couldn’t make a better decision. My first experience was not as exp... See more

Company replied

Rated 5 out of 5 stars

I had amazing experiences through Worldpackers. It gives you the chance to experience many places in a deeply way, connecting with people from all over the world without spending an amount of money. B... See more

Company replied

Rated 5 out of 5 stars

I’ve had many transformational, educational, and fun experiences through worldpackers. This platform has allowed me to explore, study, socialize, learn, and develop new connections in different place... See more

Company replied

Rated 5 out of 5 stars

This company has helped us travel more places in Turkey and all around the world. İ felt very safe and happy to use this app, because it is a life changing opportunity to gain professional experience... See more

Company replied


Company details

  1. Travel Aggregator

Written by the company

The safest community for travel and volunteering. Connect with millions of conscientious travelers and welcoming hosts around the world and have transformative experiences.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

655 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(655)

207 reviews in the last 12 months

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Rated 5 out of 5 stars

It was amazing experience in the great…

It was amazing experience in the great platform my love Worldpackers been not recommended to my friends

4 September 2026
Unprompted review
Worldpackers logo

Reply from Worldpackers

Hi Rodney!

We're absolutely thrilled to read your positive feedback! It's wonderful to hear that you had an amazing experience with Worldpackers.

Our goal is to create unforgettable adventures and connections for our travelers, and knowing that we've contributed to your journey makes us incredibly happy. We wish you many more amazing experiences, and we're always here to support you along the way!

Cheers,
Worldpackers Team

Rated 5 out of 5 stars

New me

Worldpackers is an amazing app that gives you the opportunity to travel around the world on a budget while meeting new people and making unforgettable friendships. It’s also a great way to learn new skills, discover different countries and cultures, and experience local cuisines and ways of life. But what I love most is that the experience goes beyond just traveling, it helps you grow as a person, become more independent and mature, and discover a new version of yourself. Worldpackers is truly an experience that can change the way you see the world and yourself. Highly recommended!

4 September 2026
Unprompted review
Worldpackers logo

Reply from Worldpackers

Hi Shiva!

We're absolutely thrilled to read your positive feedback! We especially love that you highlighted how the experience goes beyond traveling to help you grow as a person, become more independent, and discover a new version of yourself.

Our goal is to create unforgettable adventures and connections for our travelers, and knowing that we've contributed to your journey makes us incredibly happy. We wish you many more amazing experiences, and we're always here to support you along the way : )

Sunny regards,

Worldpackers Team

Rated 5 out of 5 stars

Was a great experience at Neupitz

Was a great experience, beautiful place, kind people and host, proper respect and workflow. Highly recommend this place f9r those who like to reconnect with nature, lovers of comfort and sauna ;)

8 August 2026
Unprompted review
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Reply from Worldpackers

Hi Tomek,

Thank you for sharing your review with us! We’re glad to hear that you had such a great experience and enjoyed the beautiful surroundings, the hospitality, and the overall experience. We truly appreciate your recommendation and the positive feedback you shared.

Count on us,
WP team

Rated 5 out of 5 stars

Great experience with the owner of the…

Great experience with the owner of the horse farm. She was extremely polite, respectful, and available to explain to me the task to be accomplished. She is a lovely lady. I suggest that all volunteers visit her horse farm.

18 August 2026
Unprompted review
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Reply from Worldpackers

Hi Giulio,

Thank you so much for sharing your feedback!

We're thrilled to hear you had such a wonderful experience at the farm and that your host took such great care of you. Reviews like yours are what make our volunteer community so special!

Warm regards,
Worldpackers Team

Rated 5 out of 5 stars

Great support team!

To be honest, I was very hesitant about joining a volunteer program. After weeks of research, I decided to choose Worldpackers and I couldn’t make a better decision. My first experience was not as expected but it was the hist fault but the response from the Support team at Worldpackers was incredible. Because of that, I decided to take more offers, because now I know that if something goes wrong, I have their support team to help me out!

4 July 2026
Unprompted review
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Reply from Worldpackers

Hi Nicol,

Thank you so much for trusting Worldpackers!

Taking the leap into volunteering can be daunting, so we’re really glad our support team could step in when your first trip didn't go as planned. Knowing you can count on us whenever you need help makes all the difference.

We're thrilled this gave you the confidence to keep taking on new offers—here's to many more amazing adventures ahead!

Safe travels,
The Worldpackers Team

Rated 2 out of 5 stars

the website has potential but it is…

the website has potential but it is very difficult to get a good exchange. I applied to work in around 25 different places and was unable to secure any. I think it is risky because it is uncertain whether you will be able to find a place. I basically feel like I threw away 50 euros and a whole lot of time spent on the applications for each place.

30 August 2026
Unprompted review
Worldpackers logo

Reply from Worldpackers

Hi, Sophia!

Thank you for your feedback. We’re really sorry to hear that your experience with our platform was frustrating.

If you’d like assistance confirming an experience, please feel free to contact our Support team through the Worldpackers Help Center. Our team will be happy to understand your situation and guide you through the process so you can have an amazing experience with us. :)

We're here to assist you!

Warmly,
Worldpackers team

Rated 5 out of 5 stars

I am Nature Lover and solo Traveller

I am Nature Lover and solo Traveller. By using Worldpacker platform I visited remote as well as Nature closed destination for Volunteering purpose. If I didn't engage with Worldpacker I never been visited these beautiful and safe places.

17 August 2026
Unprompted review
Worldpackers logo

Reply from Worldpackers

Hi Yogesh! Thank you so much for these beautiful words. We are absolutely thrilled to hear that, as a solo traveler and nature lover, you were able to discover and volunteer.

Connecting passionate travelers like you with these unique places is exactly why Worldpackers exists. We can't wait to see where your next adventure takes you.

Happy travels ; )

Worldpackers Team

Rated 1 out of 5 stars

If I could give it a NEGATIVE 5 I would

If I could give it a NEGATIVE 5 I most definitely would. Do not volunteer with this company because the hostels that come on to it are trying to skirt around labor laws in their own country. They also have terrible customer service that is not quick even if you pay for the membership. I used this stupid platform to go to albania. The hostel i went to has NO paid employee's and is ran ONLY by people from the worldpackers website. The host was aggressive, disrespectful, didn't provide adequate food for 100 degree whether, assigned tasks that required 2 to 3 people, only made women do all the cleaning, made women work double shifts and made women who needed to be in all women dorms due to their hijab stay in mixed dorms and on top of ALL of that we were put in the hottest room in the hostel, with no a/c and fans that barely worked or did not work at all. I only lasted 2 days at the hostel because after the first day of work i told him i would not be able to stay the full 2 month stay i booked with him because the work was too much and I would not be able to do it. He got aggressive and picked a fight with me yelling at the top of his lungs infront of the other volunteers and guests. I lasted 2 days and left, when i put in for the "world packers protection" they told me i should have talked to him about the work and should not have left. EVEN THOUGH i did not feel safe and he was overly aggressive and yelled at me infront of other people. So apparently i should have gotten into another verbal altercation with a man in a different country. When i asked for a supervisor to evaluate the denial Bruna Mendes said her decision is final and there was no need. When i went to do a review, i was denied the opportunity to review the hostel because the hostel owner said i didn't show up. EVEN THOUGH world packers changed my departure date from 10/27 to 08/10. I arrived on 08/07. She said without proof there is nothing she can do. DO NOT USE THIS PLATFORM, IT IS A SCAM AND UNSAFE. I have had more luck finding Amazing hostels and volunteer experiences by reaching out to places directly. It's just a way for people to get free labor and the company does not protect you when things go wrong. They don't even ensure you are in a suitable livable accomodation. They also remove or don't let you review hostels honestly.

10 August 2026
Unprompted review
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Reply from Worldpackers

Hi Angelique,

Thank you for sharing your feedback. We are truly sorry to hear about your experience.

We take reports involving host behavior, working conditions, accommodation, and personal safety very seriously. Your case was reviewed based on the information and evidence available to our team at the time, in accordance with our Worldpackers Protection and review policies.

We understand that you may disagree with the outcome of that assessment. However, our decisions are based on the applicable policies and the evidence available to us, and we’re unable to discuss the specific details of individual cases publicly.

We’d really appreciate the opportunity to continue this conversation directly with you. We invite you to contact our Support Team so we can discuss these concerns in greater detail, review your specific case, and better understand how we may be able to support you and help turn this negative experience around.

Regards,
Worldpackers Team

Rated 5 out of 5 stars

Eloah was very helpful throughout a…

Eloah was very helpful throughout a very difficult and long process with my situation with a host! Very fast response time and amazing explanations of everything of what to do step by step! Worldpackers provides amazing support and help throughout volunteer experiences and I will 100% recommend it to anyone looking to have a safe and enjoyable experience while volunteering!

15 August 2026
Unprompted review
Worldpackers logo

Reply from Worldpackers

Hey Daniel,

We’re happy to hear that our support team met your expectations! Your feedback is invaluable and encourages us to continue providing top-notch assistance.
Thank you for being a part of the Worldpackers community! We wish you incredible experiences ahead :)

Warmly,
The Worldpackers Team

Rated 5 out of 5 stars

best app for volunteer

I love the app it’s easy to understand and use, you can apply for a lot of volunteer if you want a kind of volunteer for sure will be on the app

22 July 2026
Unprompted review
Worldpackers logo

Reply from Worldpackers

Hey Santiago,

Thank you so much for your kind words!
We’re really happy to have you as part of the Worldpackers community and wish you many amazing experiences ahead! 🌎✨

Warmly,
The Worldpackers Team

Rated 5 out of 5 stars

Would recommend

Most of my volunteer positions have been great. Hosts were great, work as agreed upon, friendliness, traveling in different areas of the world. I had one bad host and the support team was amazing. I got reimbursed to leave the situation, quick communication and felt safe and comfortable by the end. The membership cost is definitely worth it, I saved that amount with my first volunteer position so I would recommend

9 March 2026
Unprompted review
Worldpackers logo

Reply from Worldpackers

Hey Ember,

We’re so glad to hear you enjoyed your experience! Your positive words make our efforts worthwhile.

Thank you for being a part of WP community!

We’re here to help if you need anything!

Warmly,
Worlpdackers Team

Rated 5 out of 5 stars

A traveler, not a tourist

Through Worldpackers I experienced some of the best moments of my life!
Is a great way to meet people from around the world and mostly to travel but not as a normal tourist, but something's more!

19 August 2026
Unprompted review
Worldpackers logo

Reply from Worldpackers

Hi Francesco,

Thank you so much for sharing your experience!

Hearing that Worldpackers helped create some of the best moments of your life is what it's all about. Stepping beyond the typical tourist path to build real connections with people around the world is truly special.

Wishing you many more incredible adventures on the road ahead!

Warmly,
The Worldpackers Team

Rated 5 out of 5 stars

True contact with true people

The possibility to get in contact with lots of different people and communities! Up to now, I didn’t have scam issues with experiences thanks to the review and the possibility to get in contact with other travellers.

1 July 2026
Unprompted review
Worldpackers logo

Reply from Worldpackers

Hi Carlo!

Thanks for the great feedback! We’re thrilled that you’re enjoying real community connections and finding the review system helpful for safe, worry-free experiences.

Safe travels on your next adventure!

The Worldpackers Team

Rated 5 out of 5 stars

amazing experience

I had amazing experiences through Worldpackers. It gives you the chance to experience many places in a deeply way, connecting with people from all over the world without spending an amount of money. Besides travelling, it gave me many friends that i will take for life.

17 August 2026
Unprompted review
Worldpackers logo

Reply from Worldpackers

Thank you so much for sharing your experience! 💙 We're so happy to hear that Worldpackers gave you the opportunity to explore new places, connect with people from all over the world, and make friendships that will last a lifetime.

We hope you have many more amazing adventures ahead! 🌎✨

Rated 5 out of 5 stars

Worldpackers is a great way to get to discover the real world

Worldpackers is a great way to get to know and discover the world, since I downloaded I have travelled all over South America and I have had a great time anywhere I have been to. The app is very practical and if you have a problem, their team help you out. I would recommend it for everyone that wants to join and discover the world in a different way.

15 August 2026
Unprompted review
Worldpackers logo

Reply from Worldpackers

Hey Antonio,

Thank you so much for your kind words! 💙 We’re really happy to hear that Worldpackers has helped you discover South America and have such great experiences along the way. Thanks for recommending us and for being part of our community!

WP TEAM

Rated 5 out of 5 stars

I've had a great time at the hosts

I've had a great time at the hosts that I applied to! I definitely recommend Worldpackers!

15 August 2026
Unprompted review
Worldpackers logo

Reply from Worldpackers

Hi there! Thank you so much for your kind words! We're thrilled to hear you had such a great time with your hosts. Connecting travelers with amazing hosts is exactly what we aim for, and we're so happy you recommend Worldpackers. Wishing you many more incredible adventures ahead!

Safe travels! 💙
Worldpackers Team

Rated 1 out of 5 stars

Misleading listings and zero support when problems happen

I had 2 very bad experiences with Worldpackers hosts in Japan and I cannot recommend this platform.

Nagoya - "Digital Operations Helper"

The listing said 20h/week, social media, content, photo/video. Lunch daily. When I arrived, they refused to let me work because I didn't have a computer. I offered my iPad Pro but they said it wasn't compatible. They never provided a computer, even though the listing didn't say "you must bring one". It felt like an excuse. Instead they forced me to clean all rooms in the guesthouse. They timed me down to the minute, I often worked 30min extra with no break. The guesthouse was extremely old and unsafe - concrete fell from the roof and balcony 1 day after I left. My room was the worst one, just a bunk bed. I couldn't sleep because of crickets and train noise. On my days off, no lunch was provided even though it was promised. The location was 40min and 1800 JPY by train from the city center with nothing around.

Nanto, Toyama - Restaurant Host

The listing said: gardening, organic farming, kitchen help. The house was full of spiders, webs, and big flying cockroaches. On day 1 I woke up at 4am to weed a muddy rice field for 2 hours. I got an allergic reaction but was never warned. The rest of the day was 3-4 hours straight of dishwashing in terrible conditions, plus cleaning. The kitchen equipment was deformed and dirty. I also had to move heavy fridge/freezers. One day I worked 9 hours. The night before I left they cut the electricity. Meals were only 2 instead of 3 promised, not filling, and I even found a steel scourer in my food. The host was aggressive.

Worldpackers Support

I reported everything. They only sent empty motivational messages days later. No real help. Their "SafeGuard" offers max $59 support and they will likely reject it with excuses.

Most listings feel like people trying to get free labor instead of hiring staff. Many reviews that are negative don't get published. You are not an insured employee, so if something happens to you, no one is responsible.

Save your money. You can contact hosts directly without paying Worldpackers.

23 July 2026
Unprompted review
Worldpackers logo

Reply from Worldpackers

Hi Traveler!

Thank you for sharing your feedback. We are truly sorry to hear about your experience in Japan and that you felt our support fell short. The situations you described do not reflect the standards of our community, and we take them very seriously.

To allow us to locate your account, thoroughly investigate these hosts, and provide you with proper assistance, please reach out to us directly through our Help Center. Our team is ready to review your case in detail and help resolve this.

Best regards,
Worldpackers Team

Rated 5 out of 5 stars

Transformative

I’ve had many transformational, educational, and fun experiences through worldpackers. This platform has allowed me to explore, study, socialize, learn, and develop new connections in different places around the world. I’m immensely grateful and share it with as many people as possible. It’s such an ethical way to travel. To refrain from only being a consumer in a new country and giving something back to the communities and people I cross paths with .

9 August 2026
Unprompted review
Worldpackers logo

Reply from Worldpackers

Thank you so much for your kind feedback! We’re really happy to hear that Worldpackers has helped you explore, learn, connect with people, and have such meaningful experiences around the world.

It means a lot to know that you see volunteering as a way to give back to the communities you visit. Thank you for being part of our community and for recommending Worldpackers to others! 💙

WP team

Rated 5 out of 5 stars

I had a great experience on here once

I had a great experience on here once and a life time opportunity

7 July 2026
Unprompted review
Worldpackers logo

Reply from Worldpackers

Julia,

Thank you for sharing! We’re thrilled to hear you had such a great and memorable experience. Wishing you many more incredible journeys ahead!

Worldpackers Team

Rated 5 out of 5 stars

The customer service person was super…

The customer service person was super nice and helpful!

30 July 2026
Unprompted review
Worldpackers logo

Reply from Worldpackers

Hey Michelle,

Thank you so much for your feedback, it's so important to us.

We are here to help you!

Worldpackers team.

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