Workaway Reviews 

3,125
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 709 reviews, reviewers overwhelmingly had a great experience with this company. Travelers and hosts frequently praise the platform for connecting them with wonderful people from all over the world to share meaningful cultural experiences and everyday life. Consumers appreciate that the website is well organized and provides comprehensive profiles, making it very easy to find and review suitable projects. Some reviewers were not happy with the platform, mentioning that the website can feel a bit clunky and difficult to navigate when searching through lists. Others also noted that certain host listings can sometimes be inactive or unresponsive, making the process of finding a suitable placement quite challenging.

What people talk about most

User experience

Consumers find user experience to be positive, noting that the platform is intuitive, reliable, and easy to... See more

Staff

Customers had positive experiences with staff, highlighting helpful service and wonderful support. Reviewers... See more

Website

Reviewers highlight positive aspects of website, describing it as an organized and easy-to-use platform for... See more

Service

Customers consistently note positive experiences with service, expressing appreciation for the platform and... See more

Location

Reviewers mention positive feedback about location, stating that it provides a great way to discover new... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although there has been a couple of bad workaways overall the experience has been fantastic. We love meeting good people from all over the world and sharing our beautiful area and good moments with th... See more

Company replied

Rated 5 out of 5 stars

Hosting Workaway is a marvelous way to travel without leaving home. We have welcomed 16 delightful guests ages 18-62 from across the US, Europe, and China. We have had such fun sharing cuisines, cultu... See more

Company replied

Rated 5 out of 5 stars

With the updated review system now Workaway is hands down the go-to place for volunteering experiences across the globe. We've used it both as travellers and as hosts and it's brought us some of the b... See more

Company replied

Rated 5 out of 5 stars

There are great oportunieries on workaway, I found multiple hosts in the southern sweden looking very cool, after some requests I found hosts that were available, the stay with them was perfect. The p... See more

Company replied


Company details

  1. Homestay
  2. House Sitter
  3. Pet Sitter
  4. Travel Aggregator

About Workaway

Written by the company

Workaway is a sustainable travel community with over 50,000 worldwide opportunities for cultural exchange, working holidays, volunteering and house sitting.
It is set up to promote fair exchange, learning, sharing and friendship between budget travellers who want to give back locally, and welcoming hosts who can provide food and accommodation.

Hundreds of successful exchanges take place everyday globally, and 1000s and 1000s of reviews were left by travellers and hosts who have benefited from arranging their own Workaway since the site was first created in 2002, which only inspires us to keep going.

From meeting other like minded travel partners, connecting with hosts and learning about local communities around the world, to joining or hosting events near you, and requesting a reference letter to use for future job references... You can also browse through our blog to find more travel tips, resources and inspiration, and who knows, that could be you on your amazing Workaway adventure next!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,125)

715 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What makes my experiences with Workaway…

What makes my experiences with Workaway fantastic is, first of all, that there is always mutual help and support. On top of that, I get the opportunity to meet people from different cultures, exchange our backgrounds, and learn from one another. This cultural exchange is exactly what makes the whole journey unique.

5 September 2026
Rated 5 out of 5 stars

Director

It has been great time hosting volunteers. each volunteer comes with different background, culture, experience and network, all these have contributed to how I handle the diversity of culture at home, and use of the background at NGO work. through this mentioned background, I got to connect with the world opportunities for career development, funding and conferences.

1 September 2026
Workaway logo

Reply from Workaway

That's fantastic to hear Aron! Thanks for sharing your positive hosting and networking experiences with us😍

Rated 5 out of 5 stars

Great opportunity to get to know nice people and learn new things!

The Workaway community and concept make it possible to connect with real people, to find the right host according to personal interests, to visit other countries, and to feel like a local for a chosen period of time. I like to give some of my summer holiday to live these experiences, help out, and exchange with new people. I would say it's definitely worth trying!

1 September 2026
Workaway logo

Reply from Workaway

Thanks for the kind feedback Darya! Agreed it's the best way to travel and experience something new over the summer holidays (and hopefully in the future too!)

Rated 5 out of 5 stars

Amazing

Thanks for great experience of changing the knowledge. It's very important in my life

1 September 2025
Workaway logo

Reply from Workaway

That's great to hear, of course Viacheslav! Enjoy your future exchanges :D 🌟

Rated 5 out of 5 stars

Love it

Love it. Very easy to use.

31 August 2026
Workaway logo

Reply from Workaway

That's amazing to hear, thanks for sharing your experience with us and being a part of the community Tammy 😌🌷

Rated 5 out of 5 stars

- new friends

- new friends
- kids are learning English (and can really speak now) and even some other languages
- cool help with kids
- great help in the garden

29 August 2026
Workaway logo

Reply from Workaway

Love that, thanks for sharing and for being a part of the community, Roman! Happy hosting :) ✨

Rated 5 out of 5 stars

Overall fantastic experience

Although there has been a couple of bad workaways overall the experience has been fantastic. We love meeting good people from all over the world and sharing our beautiful area and good moments with them.

30 August 2026
Workaway logo

Reply from Workaway

Thanks for sharing your experience with us, Mayu and Peter - we're glad to hear that most of your experiences have been fantastic! Enjoy your future exchanges, and thanks for being a part of the community :D 💕

Rated 5 out of 5 stars

A very efficient platform!

I opened an account on Workaway and the following day I was already connected to a workawayer that successfully completed the task I asked for in just over a week.
The site is really efficient and the young people that enlist as workers are really interesting young people.

29 August 2026
Workaway logo

Reply from Workaway

Thanks for sharing your hosting experience with us, Paolo - we're happy to hear it! Enjoy your future exchanges and happy hosting :D ✨

Rated 5 out of 5 stars

The bond that we had between the host…

The bond that we had between the host and the workawayers that made every moment irreplaceable.
Cross cultural understanding is really something that makes it special

29 August 2026
Workaway logo

Reply from Workaway

That's lovely to hear, thanks for sharing, Ika! Enjoy your future exchanges 😊🌼

Rated 5 out of 5 stars

It is a great opportunity to spend time…

It is a great opportunity to spend time meaningful, to make new experiences and connect with interesting people who inspire and make change.

28 August 2026
Workaway logo

Reply from Workaway

Thanks for the kind feedback, Jasminka! We're glad you feel that way :) Enjoy your future exchanges 🌟

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look