Rural WiFi Reviews 494

Now completly resolved. Took 3 weeks, but given the circumstances merging and lack off staff, I can at least understand. Refund going through today.

Living in a rural area can be a struggle to try and get reliable broadband and having tried several companies, including satellite, I found Rural WiFi to be the best. While you may not get speeds any... See more

I am writing a review for the help I got from stephen in rural wi fi . My house has big thick walls & only had wi fi in half the house & found it hard operate . Was considering cancelling my packa... See more

We built our new home in an area known for poor/no internet coverage. We tried everything to get WiFi but no other provider was able to help us. Rural WiFi did. They got us sorted and were very helpfu... See more

Great company. Been with them a year and have had no problems other than the initial teething problems you’d expect. Always have fast internet which is a pleasant surprise as we live in a very remo... See more

Was getting 4mbps with my landline internet. Rang Rural WiFi to see what options they had available in my area after a recommendation from a neighbour. Signed up to the new Satellite bundle with the Z... See more

The man that came out and installed my wifi, was very helpful and went through how to use, if anything with wrong, tested network in all rooms in my house and outside my house.. he didn't leave until... See more

RuralWifi customer support is amazing. I honestly haven’t met such a great team. Special mention to Dawn, who is an absolute gem. She is super helpful, patient and always kind. Also Evan and... See more

I didn't have to listen to an automated machine for 5 minutes when trying to call support. I got to speak to an actual human quickly to help me fix my issue (which was caused by someone in my h... See more

Fantastic customer service. Luke was a breath of fresh air, knew exactly what was needed and explained the process to me in simple terms I could understand. Installation was booked and confirmed withi... See more

I've been with Rural WiFi for almost three years now, including the past year for remote work. It's been reliable, with very little issues. Over a year ago, I received an upgrade that noticeably impro... See more

We got the satellite broadband "Zen" package from Rural Wifi about 3 weeks ago. It's been going excellent all the time. Usual speeds are around 20/30 mbps for us. A massive improvement on our landli... See more

Rural WiFi has been our internet provider since 2021. They have always done the best they can when we have any technical issues. The support team is excellent and compassionate. This time I had the p... See more

Our fiber broadband was accidentally dug up last Dec. I rang Rural WiFi and Dawn has looked after us spectacularly well over a long and difficult period since. She was always friendly, efficient and,... See more

I'm with Rural Wifi 12 months now and I am very happy happy with their service. I had problems with my WiFi after purchasing 2 extenders. Sean from technical support help talk me through the difficult... See more

Incredible experience overall but without a doubt the women who I dealt with really made this company worth reviewing so highly. Dawn, Hannah, Ciara and Claire made me feel heard and exceptionally loo... See more

Once again, I cannot praise Rural WiFi and in particular its support team of Claire and Ciara enough, my internet went down, some kind of technical glitch with the sim card on Thursday morning, I was... See more

Highly recommend the customer service team at Rural WiFi. Dawn, Ciara & Clare have gone above and beyond to assist me with any issues that I was having. The support offered by all have been exceptiona... See more

Quick resolution Ciara to error other agent made. I chose fibre online but agent sent a wireless eng. that prevented installation and advised Monday would be the next visit, he apologised heavily..but... See more

we were imagine customers for over 10 years till they decided to UPGRADE their services and gave us 30 days to find another provider, luckily we found rural wifi, the service can up and down but it'... See more

I was having issues with my WiFi over the Christmas period. I rang customer care and spoke to a fabulous girl called Ciara. She guided me step by step and reset the router. I can only say Ciara was a... See more

The support team at Rural WiFi is excellent. The team is very responsive, friendly and the same person will follow any issue until it is sorted out. I have just been organising the installation of f... See more

I was reluctant to sign up at first given all the other options out there but I found myself in a situation where Rural wifi was my ONLY option for my particular circumstances and I'll tell you what,... See more

Rural WiFi are exceptional to deal with. Very honest and up front in every aspect of what they offer - bigger companies could learn a lot from them. Sam, in particular was excellent and very helpful... See more

I joined rural wi-fi and from the get-go the whole procedure was pain free, excellent customer service from there agent Pauric in sales. And the installation team arrived on the date issued and instal... See more

Claire dealt with my call and I cannot speak highly enough of her customer service. She was very thorough and left no stoned unturned to get to the bottom of why my internet was not working. As it tur... See more

I am a new customer. I have heard a lot of great things about Rural Wifi, so I decided to give it a try. I tried to avail myself of the fibre option, and while it was unsuccessful, the Rural Wi-Fi... See more

Absolutely amazing. From the flawless wifi we are now receiving to the incredibly friendly and helpful staff, everything about our experience has been positive. Happily recommending to all our family... See more

I had been using rural Wi-Fi for many years as options in my area was very limited, I have to say I had a very good experience with rural always very helpful, great support team and always friendly... See more

I found the service is very good, I have teenagers in the house and everyone is happy with availability and speed. One of the things that stands out for me is the customer service, they are a pleasure... See more

We have been using the Rural Wifi for about 3 months. The Customer Service is 100%, the hardware is 100% and our reception is better than the broadband at our old house. We give it all 100%, and ca... See more

Short delay after application, helpful technician on site. Installed and up and running within hours. Signal in a poor area is good enough to work remotely. If the Wifi remains this good, it’s a great... See more

From day one of my first contact with Rural wi-fi they have gone above and beyond to help me get Internet connection and assist me with my queries. Each and everyone of the staff that I dealt were al... See more

The only WiFi I've found to work in my area for my business. Any issues I've had have been sorted out for me by their very pleasant support team and it's nice to speak to a human rather than an automa... See more

I was dealing with Nathan, he was very helpful and gave me great technical advise, ive found it so hard getting good broadband due to poor signal. Would highly reccomend!! Hope it stays this way

Many thanks for the immediate response to our problem. Rural WiFi great and very friendly team, credit to all who we encountered, hats off to all and a big five stars well deserved.

Best decision we made was to switch from sky to rural WiFi last year. Service is flawless. No issues ever and I work remote full time so we needed great Internet. Have recommended to all my friends an... See more

Wonderful and helpful staff. The follow through, customer care and support is the best I've experienced in years, especially Evan. I'm incredibly glad I found them and will happily recommend them for... See more

Made a call with Dawn. She any any of the staff at Rural Wifi have been absolutely brilliant with my issues. Easilly the best IP support in the country I'd recommand them to anyone.

I have had a very good experience with Rural wifi. The communication was clear, the tech engineer who came to my home was a total gentleman and a clear communicator. He was able to get my wifi working... See more

The service provided by Rural WIFI has been excellent. The team especially Dawn Watts have always been extremely helpful and responded quickly to any issues we had. Great service!!

The experience was made great because Dawn took ownership of the problem. Too often these days it is no longer the case, she is a real asset, look after her.

I am really happy with Rural Ireland and its service. Also, the agent Evan was most pleasant to deal with; he was really friendly and supportive and was able to answer all my questions. I can really... See more

You will struggle to meet a better team of people to help you. Friendly, efficient and especially a huge shout out to Dawn who always goes the extra mile to help and resolve any issues. All round grea... See more

Very good broadband, fast download and upload speeds. Working from home I need reliable and fast broadband. Rural WIFI provides this. Good company to deal with, and keep in touch to ensure the servi... See more

I found Rural Wifi very friendly and it was a nice experience of talking to and emailing someone that was very helpful. It's so nice dealing with a company that treat people in the right way, respectf... See more

Rural Wi-Fi was a game changer for us After years of struggling to even send an email with the service dropping at busy times Rural Wi-Fi sorted it out

I was dealing with luke carroll, strangely felt like I was talking to someone i knew already, very helpful, straight to the point and he knew the answers i needed. Explained my options very clearly an... See more

I got the 30mbps package installed this week and it has been consistently running around 28 / 29mbps. Installed with no problems and the wifi range on the modem is very good.