ReliveX Reviews 

I always read independent reviews when I'm tempted to purchase anything advertised on Facebook. The advertisement reviews and the independent reviews like on Trustpilot never correlate and I can't help but think the ad reviews are all or mostly fake. I've yet to have a good experience buying ANYTHING advertised on faKebook. It's time they get their house in order or are they that desperate for the advertising income? Probably the latter.

Thankfully I have read all the reviews , narrow escape.
Grateful to those who chose to warn us about this company.
I had a recent experience with company in China.
Leave well alone.

I ordered my product on June 2, 26. I didn't receive it until June 23, 26. It says 7-10 days. When I received my device one of the pads were bad and the stimulator device would not work in it. I emailed them multiple times and kept getting "we need proof, have you tried..., we need a video." I finally got them a video that it was not working. 2 days later they replied, oh I guess your right it isn't working. We will send another one out. I tracked the package on July 5th, 26. They were mailed out from Franklin Park, IL on July 2nd and by July 3rd they were in the Republic of China! CHINA for goodness sakes! It is supposed to be here sometime between July 24th thru the 28th!
WHAT THE HECK! I am very frustrated with this company. Poor customer service, I sure hope this works like they say it does once I hopefully, finally get to use it!

I’m on my second week and shouting the praise of this device from the rooftops,it’s changed my life for the better. My advice,read instructions and tips from users also there’s a good video. I also note there are many giving one star,it’s disappointing because you wouldn’t be ordering this if you wasn’t in pain, I am 78 with spinal stenosis, I am a real person, I am the Shaw in Shaws fish and chips Dodworth Barnsley you can Google that.

Don’t buy this product. It’s a scam. Doesn’t work as advertised. Very weak power . One tag didn’t even work. You can return it but no refund. They will send you a new one but you have to video every step of using the device and send it to them for a new one. What a hassle .

This company are rip off merchants who have zero intention of refunded your money for any returns.. they do not send you the return label so you can return these goods to them and receive a refund…BEWARE,

While the product might be effective, the support offered by this company is dishonest. I ordered the Relive Adaptive Correction System as I have chronic back & stenosis issues. The charging box is faulty and will not retain a charge unless plugged in. The remote control does not work at all. All attempts to get a replacement - well within the 90 day window - have been deflected by this company. I sent videos of the fault as they requested. They asked for another video, which I sent. Today, one month into this, they asked for a third video and asked me to take the steps that I had already done one month ago. They are not acting in good faith, their response time is abysmal, and I will not be spending a single penny on their overpriced gel pads when compatible ones are available elsewhere. Awful customer service, totally designed to get the customer to give up without having to resolve the issue. Do not deal with this dishonest company.

This company is a scam and will take your money and rip you off. Then they try to extort you to remove a review of their products. After numerous emails to them and getting no response except for this one on June 1, 2026

Good day,

I hope this message finds you well. I recently came across your review on Trustpilot, and I’m truly sorry to hear that our product and the resolution provided by us did not meet your expectations. I want to personally assure you that I am here to do everything I can to make this right.

I’d like to propose an alternative: Would you consider removing the review if we provided you with a full 100% refund? There’s no pressure here — my goal is simply to improve your experience and learn from this situation to better serve our customers in the future.

Please let me know if there’s anything we can do to resolve this matter to your satisfaction. Your feedback is invaluable to us, and I’d be grateful for the chance to make things right.

Looking forward to hearing from you.

Kind Regards,

Dana
- Customer Support
ReliveX

This is just another TENS machine that you can buy for as little as £20. I requested a return and they wanted me to send it back to China which I wasn’t willing to do so I requested a full return no response.
I placed a dispute with my bank and a few days later I got a full return 

The order was delivered incomplete and I am out 80€! It seems to be a scam!! Be Warned!!

Relivex works but is hard to use. The remote control is immature, connecting the devices to the remote is frustrating and often doesn’t connect properly. The devices themselves work using NMES protocols do help pain. Neuromd is more mature and easier to use. I have both for a direct comparison.

I have suffered with back pain for 30 years. I have had 2 surgeries, 1 of them fusing L3,L4, and L5. You would think the nerves wouldn't be touching anywhere but, thats not the case. My right leg feels like I have shin splints and I am walking on rocks. I need something to make it go away. We shall see how it goes.

These work a little like the TENS unit prescribed more than 20 years ago. So far I like they have no wires to break, but I don’t care for the fact they shut off after 15 minutes.

I ordered this as a chronic pain sufferer following cervical spine surgery. There was aggressive selling before paying and I was offered a half price boost programme for £30. Everything came except this. When i queried this I was told it was a stronger signal in the device which has exactly the same as the normal one. I asked to return and was told. - Shipping label: $10-$20 (deducted from your refund)
- Medical disposal fee: 15% of the order amount if the package has been opened
- Restock fee: 10% of the order amount if the package is unopened! This is hardly the risk free 90 day return policy quoted.

Stay Clear !!! This website states:
"We give you a full 90 days to try ReliveX."
"If for any reason you're not completely thrilled with it, simply contact our team and we'll arrange your return."
"Once your return arrives, we'll refund you in full."
"No hassle, no questions."
Before spending hundreds of dollars, I strongly encourage consumers to read independent reviews on Trustpilot and also you tube videos some showing how this is a scam.
and make your own informed decision.
I wish I had done more research before relying on these promises. In my experience, what is advertised and what actually occurs are not congruent at all. If you open and trial the device, you will not receive the refund you expected. If it does not work for you. If additional pads have been used, you do not get anything back at all for used pads. After consumer paying return shipping costs, then inspection, they take 15% off the purchase price !!I the pads are used which yes they would be if trialling, you get nothing back for them. Substantially less than consumers anticipate when reading the advertised guarantee.
Please be careful when dealing with this company and do your own research before purchasing. In my opinion, consumers should look beyond the marketing claims and carefully review the available evidence and customer experiences,not just Facebook comments.
Based on my experience, the device may provide temporary relief of surface-level pain, but it did not address the underlying cause of the problem. At best, It may act in a similar way to a TENS/EMS device, which can often provide comparable pain-relief effects. I asked for case studies for this device and they gave me FDA recommendations for NMES devices but nothing on showing this device has been trialled and tested and can offer the results they advertise, which is actually near impossible, to fix with a machine with this low output. Just be careful on spending money in the hope if it doesn’t work you get your money back as they say, as you will only get a small amount back, if you have trialled the machine. Uhmm, I wonder how your supposed to trial it and get a full refund and money back guarantee but if you use it ,you get 15% deduction from the use and pay for shipping return 🤫 Love the misleading advertising. Don't waste your money !

Reply to your response : I have emailed so many times with this information and I get nothing addressing the misleading advertising in response, no assistance at all . So you have my email and you have my order number in every email I have sent you. I get a different person everytime saying something different but getting no where.

Do not use this company, everything is great until you want to return something and looking for a refund, they then mess you about. It starts with offering discounts when you refuse them, they will then agree to refund you after taking £15 for postage which would not cost more than £3 plus taking 10% off the value of your order, total rip off.

I purchased one of these units and from the very beginning I have had issues with one of the Hosts units it will either not connect at all or when is does connect will only run for about 1-2 minutes and then lose connection and shutoff, this is with new sticky pads makes no difference will not work properly. I emailed the company and they ask to make sure I followed the startup steps properly which I was and did double check there instructions to be sure, then they ask me to send them videos of me using the relivex which I was willing to do but could not get any videos to upload in emails it made the email to large to send, which is completely ridiculous or absurd that I would have to do that in the first place but I willing to try I just couldn't get the videos to upload with out making the email to large send. After explain that to them and asking the to just replace the host unit or the whole relivex unit they have stop responding back to my emails and have chosen to ignore me all together,
I can only assume that is company & product is a complete Scam and I would not recommend anyone purchasing this product customer service is extremely poor and product reliability is also extremely poor. Also everything ships from outside the USA so shipping times are very long, Very disappointing to say the least.

Had an issue with my order and being charged for things I did not authorize. Contacted the company and they were absolutely HORRIBLE to work with. They then conveniently stopped responding to me until AFTER they supposedly "shipped" my stuff and then claimed I can't do anything. They outright told me via email that if I disputed the additional charges that they will deny. They refused to help me because they couldn't "change" the order yet throughout the entire day, I was receiving emails to UPGRADE my device to the newer one before it ships - so I can change my device but not have fraudulent additions removed? Absolutely shady ass company. Stay far, far away!

Better customer service! Send out your orders or reimburse for undeliverabled and paid merchandise! Not a honest business!

Excellent service