gill coleman

Unfortunately, we're not able to send free replacement pads in this case, as the pads had been used before the issue appeared rather than being defective straight out of the box.
Pads used 4 times x 15 minutes....possibly defective, pads bubbling..... but Company not interested in finding out, thought Netherlands were more forward thinking and had better customer services than the USA, obviously NOT.....

Update, spoke with another Country that supplies Relivex and they are looking into issuing free of charge 2 pads !! Not the USA !! I have ordered more pads as the machine is not a week old yet, I will give it the 90 days trial on my hubby. Spoke with Matt again this morning, basically the pads are consumables and do wear out !!! Yes Matt 4 x 15 mins sessions abd the gel is bubbled, Customer Service lacking there.

"Unfortunately, we're not able to send free replacement pads in this case, as the pads were used before the issue appeared rather than being defective straight out of the box....."
My response this evening after 14 emails, used the discs 4 times washed gently and the gel is disintegrating. . Poor quality, was sooo hoping for some relief and better support than I have received.... want to return now !

Update
RELIVEX have agreed to replace the 2 pads. I have also ordered a pack of 3. Going to try again the machine as we sooo want it to work....the pads will take a good week to arrive. Will update after received and begun again treatment.

I purchased for my hubby, I have asked twice for advise and received within the day which is brilliant and very supportive. Thank you again.

All good, my only issue is my readings are always at least 3 days behind not showing on my account.

Beautifully created bouquet of flowers for Mil..she was delighted with the colours,and variety. Thank you again, I booked well in advance and they were delivered as scheduled...so brilliant service again.

Was ordering 1 pack and as I paid, a further discounted page popped up. Wasn't sure what happened, minutes later I checked credit card, lulutex had taken initial 29.95 and 26.85 re pop up discounted page. Definitely fraudulent. So 2 lots paid for and 5 weeks to delivery. On receipt the tea bags taste yuk. No peach flavour just cardboard taste!! Please stay away from this company, Jamal and team totally scamming...
Received a reply 5 months after my review , have had all my friends taste the tea bags, not one person agrees with your "peach flavour'....and have so many to get through...2 months supply remember that I didn't order, well not intentionally anyways

Quick delivery, packaged safe and securely. Good quality products at good prices. Very happy eith my lipsticks x5.

Perfect delivery
..wish I had this support daily...

I dont even get a call....they say knowbody at the address !! Why lie...I have waited indoors 2 and half days this week.....when are they actually going to do their job!!!
Update 9th June...
Received my new bike st 1.25pm.
Paid to have it built and looks really good....such a trauma though in getting it...

The lobster plan I have is excellent and couldn't ask for a better mobile company....long may you continue.

I have plenty of data and the service is brilliant, even better is the pricing structure...well done lobster.

I have exactly the same issue as the previous user, started to work then packed in. They quoted me 14 days return not the 90 days I read...such a rip off....going back to my trusted credit card people to request help...be warned everyone ....

Quality Mobile Company with excellent rates with a choice of 3 levels. Response and solution to any issues resolved almost immediately.
Perfect mobile company for me as I am in the UK and Spain regularly. Strongly recommended. Long may you remain.

Minus 5...delivery driver not honest by a long chalk. Customer service just as bad..don't deserve to be in Business, la linea !!!!
Arranged delivery, packet never came, arranged new date - still waiting...they said they have tried to delivery!! Wrong, i have been in the house...

You have a very efficient English lady married to a Spaniard, I think she is called Clare, anyway, very good at her job. Brilliant coverage, have reccommended a relative, he is active, not got my reward as yet. Best network ever had...

Just topped up my husbands card, i thought....its not there, so where is his credit please ? His mobile ends in a 1 mine is the 0

Unbelievable really !! Got to be the worst internet retailer I have ever come across. Repetitive, inconsistent, unhelpful.
I bought a Healthwatch from them - to my peril !!. The first watch I returned as the battery and strap failed, the 2nd watch gives completely the opposite readings, which is dangerous.....they wont exchange again, forget refund !! All I get is the following constantly..........Thank you for contacting us.


We regret to inform you that we provide only a 30-day return policy on all products and as per your order you have exceeded the 30-day limit.


Therefore, we are not able to help you further.


Please feel free to ask any questions.

I must have had al least 20 emails quoting the above...Chineese rubbish.
In response to their reply dated today 3rd May 2020....when I received the watch after waiting 5 weeks delivery !! It was working, it wasn't until I checked against other "health watches and doctors test" that we realised we had the complete opposite readings, dangerously so. I would like a total refund and an apology....this will not happen as the "watch"is older than 30 days, a get out clause which is truly wrong. I Have been refused the address to return the watch also....over to you Novads/Hypertech Chinese company..