Was searching for a replacement for an ipad Air 2 Wifi and Cellular that lasted 10 years. Didn't want to pay full price, was mostly to be used for oncourt video analysis, Sand courts. Could easily com... See more
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I will probably never buy new electronics again, as long as refurbished devices are available. It's so much better ethically, and to be honest, I couldn’t see a big difference between a new MacBook a... See more
I was looking for pre-owned Ipone, I checked all possible options like Interdicount, Manor and Tutti. Your web provides all the needed information and photos of the actual phone I choosed among what f... See more
You automatically changed the language to German. We use English or French. The package came quickly. The product looked as described, works satisfactorily so far. We had a little scare as it may hav... See more
Company details
- Cell Phone Store
- Computer Repair Service
- Computer Store
- Mobile Phone Repair Shop
- Phone Repair Service
- Used Computer Store
About Revendo
Written by the company
Wir sind Revendo. Wir kaufen und verkaufen gebrauchte Elektrogeräte in top Zustand (vor allem iPhones, iPads, MacBooks und Android-Smartphones). Damit sorgen wir dafür, dass die Ressourcen unserer Umwelt geschont werden.
Ein zweites Leben für deine Geräte:
Revendo wurde 2013 von zwei Freunden gegründet, um ein wachsendes Problem zu lösen: Immer mehr Smartphones und Computer landen auf dem Müll, obwohl sie noch weiter genutzt werden könnten. Gleichzeitig gibt es viele Menschen, denen ein gebrauchtes Gerät noch viel Freude bereiten würde. Diese Lücke wollten wir bei Revendo schliessen. Und so fingen wir an, gebrauchte Geräte zu kaufen, diese zu reparieren oder aufzuwerten und sie dann wieder zu einem günstigen Preis zu verkaufen. Das Konzept war erfolgreich und so zählen wir bei Revendo neun Jahre später schon mehr als 120 Mitarbeitende und 10 Filialen. Den Grundsätzen von Upcycling und Wiederverwendung sind wir dabei stets treu geblieben.
Von Apple bis Android:
Unser Grundsatz ist, dass wir zu einem fairen Preis ankaufen, günstig verkaufen und Geräte professionell reparieren. Zu Beginn haben wir uns dabei vor allem auf Smartphones und Laptops von Apple konzentriert, da diese Geräte eine top Qualität haben und zudem äusserst langlebig sind, was sie natürlich ideal für Upcycling macht. Dank unseres Wachstums können wir aber mittlerweile auch refurbished Android-Smartphones anbieten. Daher findest du bei uns neben iPhones, iPads, iMacs und MacBooks jetzt auch Smartphones von Herstellern wie Samsung und Huawei in unserem Sortiment. Neben gebrauchten Geräten verkaufen auch jede Menge Zubehör wie Smartphone-Cases, Schutzfolien, Taschen und noch viel mehr. Das Zubehör ist neu, wir nehmen aber vorzugsweise Hersteller ins Zubehör-Sortiment, die sich ebenfalls für Nachhaltigkeit und Wiederverwendung einsetzen.
Persönlicher Kontakt in Filialen – gerade bei gebrauchten Geräten:
Der persönliche Kontakt zu unseren Kunden ist uns sehr wichtig. Gerade beim Kauf eines gebrauchten Geräts will man dieses gerne mal vor Ort sehen, es in die Hand nehmen und vielleicht auch die eine oder andere Frage stellen. Dieses Bedürfnis unserer Kunden haben wir schon früh erkannt und daher neben dem Online-Verkauf auch viel Energie in den Aufbau unserer Filialen gesteckt. Diese erlauben es uns, unsere Kunden vor Ort von unserem Service zu überzeugen, das beste Gerät für sie zu finden und so Vertrauen aufzubauen. In der Schweiz sind wir mittlerweile mit 9 Geschäften vertreten. Letztes Jahr haben wir zudem mit unserer Filiale in Wien den ersten Schritt ins Ausland gewagt.
Übrigens bleiben wir auch bei der Einrichtung der Filialen unserer Philosophie treu und setzen bei der Inneneinrichtung auf ausrangierte Objekte und wiederverwendete Materialien. So können wir den Kunden unser Upcycling-Konzept auch in den Geschäften näher bringen.
Contact info
Güterstrasse 133, 4053, Basel, Switzerland
- info@revendo.ch
- revendo.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 46% of negative reviews
Typically replies within 24 hours
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My experience
My experience: after one month screen start behaving randomly... brought back to store just to hear that as there was a scratch on the camera lense the warranty is void.... for a scratch on the camera!!!!! They know how to destroy customer trust.
Buyer beware
Buyer beware! Great service until you have a defect. Reported defect right away with pictures and customer service recommended that I visit a store to have it looked at that in principle it should be repairable under the guarantee and if not they can exchange it out. Get to the store, oh this isn’t covered by our guarantee. What a waste of time traveling to the store to be told that it can’t be covered. The customer service could have just said this in the email.
Poor experience twice in a month with…
Poor experience twice in a month with mac book and keyboard, yet reading reviews i see consistently poor and unprofessional service…
Touch screen of iPhone 12 mini not working
I bought an iPhone 12 mini. It was indicated that some parts were not originally Apple, but fully accepted by Apple and fully working.
Well... the touch screen was not working! It did not react, and the iPhone was impossible to use. After 2 weeks, it got better and now I can use it. I do not know if these 2 weeks were planned, or I was just lucky.
Reply from Revendo
Well balanced price / quality of…
Well balanced price / quality of product. Good alternative to brand new products. Be aware, when it is mentioned used, it is really used :)
A great store
A great store. Very fast, reliable shipping, with warranty and customer service. And the excellent product, as described. 10/10. I totally recommend it.
Good company
Good company. Have bought several iphones over the last years. Have not had opportunity to test their guarantee.
Non genuine defektive parts
They sell iPhones with non genuine defektive parts. For example the touch screen doesn’t work anymore once we put a protection film on it. Then they refuse to accomodate a phone swap at the same (i had a discount on the original purchase) price. Ridiculous.
Reply from Revendo
The device was of good quality and came…
The device was of good quality and came well packed.
Telephone not working
The telephone did not work to make phone calls.
All other functions and external conditions were fine.
Apparently, the telephone was not fully tested.
This is not acceptable for a company selling secondhand equipment.
My rating is not lower because, on the other hand, the customer service at the shop was very good and the process for refund was smooth.
Reply from Revendo
Review
The price of the product was higher than expected and I liked it more when one could go into your physical store, choose and buy a product, and have someone transfer all data from the old laptop onto the new one - all in one go. But having said that, ordering the product online was easy and the delivery was fast and on time.
not as advertised
The iPhone 16 Pro was sold as "like new". In fact the frame was massively stretched and also the display showed scratches. I sent it back immediately.
Reply from Revendo
Very rapid treatment of the order
Very rapid treatment of the order. High level of transparency about advancement of the treatment. Description of degree of use of device was fully correct, even "conservative" - worse than the actual degree of wear.
received 14 year old tested iPad in…
received 14 year old tested iPad in perfect condition
Phone in perfectly good condition
Phone in perfectly good condition, fast delivery, decent price.
Exceeding Expectations
I was looking for pre-owned Ipone, I checked all possible options like Interdicount, Manor and Tutti. Your web provides all the needed information and photos of the actual phone I choosed among what fits me with alot of hesitation, but, it turnout that the phone is received exceeded my expectations. We'll done.
Quick and easy
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