Revendo Reviews 

9,325
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Was searching for a replacement for an ipad Air 2 Wifi and Cellular that lasted 10 years. Didn't want to pay full price, was mostly to be used for oncourt video analysis, Sand courts. Could easily com... See more

Rated 5 out of 5 stars

I will probably never buy new electronics again, as long as refurbished devices are available. It's so much better ethically, and to be honest, I couldn’t see a big difference between a new MacBook a... See more

Rated 5 out of 5 stars

I was looking for pre-owned Ipone, I checked all possible options like Interdicount, Manor and Tutti. Your web provides all the needed information and photos of the actual phone I choosed among what f... See more

Rated 4 out of 5 stars

You automatically changed the language to German. We use English or French. The package came quickly. The product looked as described, works satisfactorily so far. We had a little scare as it may hav... See more

Company details

  1. Cell Phone Store
  2. Computer Repair Service
  3. Computer Store
  4. Mobile Phone Repair Shop
  5. Phone Repair Service
  6. Used Computer Store

About Revendo

Written by the company

Wir sind Revendo. Wir kaufen und verkaufen gebrauchte Elektrogeräte in top Zustand (vor allem iPhones, iPads, MacBooks und Android-Smartphones). Damit sorgen wir dafür, dass die Ressourcen unserer Umwelt geschont werden.

Ein zweites Leben für deine Geräte:

Revendo wurde 2013 von zwei Freunden gegründet, um ein wachsendes Problem zu lösen: Immer mehr Smartphones und Computer landen auf dem Müll, obwohl sie noch weiter genutzt werden könnten. Gleichzeitig gibt es viele Menschen, denen ein gebrauchtes Gerät noch viel Freude bereiten würde. Diese Lücke wollten wir bei Revendo schliessen. Und so fingen wir an, gebrauchte Geräte zu kaufen, diese zu reparieren oder aufzuwerten und sie dann wieder zu einem günstigen Preis zu verkaufen. Das Konzept war erfolgreich und so zählen wir bei Revendo neun Jahre später schon mehr als 120 Mitarbeitende und 10 Filialen. Den Grundsätzen von Upcycling und Wiederverwendung sind wir dabei stets treu geblieben.

Von Apple bis Android:

Unser Grundsatz ist, dass wir zu einem fairen Preis ankaufen, günstig verkaufen und Geräte professionell reparieren. Zu Beginn haben wir uns dabei vor allem auf Smartphones und Laptops von Apple konzentriert, da diese Geräte eine top Qualität haben und zudem äusserst langlebig sind, was sie natürlich ideal für Upcycling macht. Dank unseres Wachstums können wir aber mittlerweile auch refurbished Android-Smartphones anbieten. Daher findest du bei uns neben iPhones, iPads, iMacs und MacBooks jetzt auch Smartphones von Herstellern wie Samsung und Huawei in unserem Sortiment. Neben gebrauchten Geräten verkaufen auch jede Menge Zubehör wie Smartphone-Cases, Schutzfolien, Taschen und noch viel mehr. Das Zubehör ist neu, wir nehmen aber vorzugsweise Hersteller ins Zubehör-Sortiment, die sich ebenfalls für Nachhaltigkeit und Wiederverwendung einsetzen.

Persönlicher Kontakt in Filialen – gerade bei gebrauchten Geräten:

Der persönliche Kontakt zu unseren Kunden ist uns sehr wichtig. Gerade beim Kauf eines gebrauchten Geräts will man dieses gerne mal vor Ort sehen, es in die Hand nehmen und vielleicht auch die eine oder andere Frage stellen. Dieses Bedürfnis unserer Kunden haben wir schon früh erkannt und daher neben dem Online-Verkauf auch viel Energie in den Aufbau unserer Filialen gesteckt. Diese erlauben es uns, unsere Kunden vor Ort von unserem Service zu überzeugen, das beste Gerät für sie zu finden und so Vertrauen aufzubauen. In der Schweiz sind wir mittlerweile mit 9 Geschäften vertreten. Letztes Jahr haben wir zudem mit unserer Filiale in Wien den ersten Schritt ins Ausland gewagt.

Übrigens bleiben wir auch bei der Einrichtung der Filialen unserer Philosophie treu und setzen bei der Inneneinrichtung auf ausrangierte Objekte und wiederverwendete Materialien. So können wir den Kunden unser Upcycling-Konzept auch in den Geschäften näher bringen.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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Replied to 46% of negative reviews

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4.4

All reviews

(9,325)

489 reviews in the last 12 months

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Rated 1 out of 5 stars

My experience

My experience: after one month screen start behaving randomly... brought back to store just to hear that as there was a scratch on the camera lense the warranty is void.... for a scratch on the camera!!!!! They know how to destroy customer trust.

25 April 2026
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Buyer beware! Great service until you have a defect. Reported defect right away with pictures and customer service recommended that I visit a store to have it looked at that in principle it should be repairable under the guarantee and if not they can exchange it out. Get to the store, oh this isn’t covered by our guarantee. What a waste of time traveling to the store to be told that it can’t be covered. The customer service could have just said this in the email.

12 May 2026
Unprompted review
Rated 1 out of 5 stars

Touch screen of iPhone 12 mini not working

I bought an iPhone 12 mini. It was indicated that some parts were not originally Apple, but fully accepted by Apple and fully working.

Well... the touch screen was not working! It did not react, and the iPhone was impossible to use. After 2 weeks, it got better and now I can use it. I do not know if these 2 weeks were planned, or I was just lucky.

31 October 2025
Revendo logo

Reply from Revendo

Hello,

Thank you for your feedback. We’re sorry to hear you experienced issues with your iPhone 12 mini, but we’re glad to know that it is now working properly.

Please note that the device was thoroughly tested on our side, including the display, before shipment, and was fully functional. It’s possible that the issue you experienced was software-related and not connected to the screen itself.

Since you specifically purchased a device with non-original but fully functional parts, it is expected to work as described. If you had needed support during those first two weeks, you could have reached out to our customer service, and we would have been happy to assist you.

We appreciate your understanding.

Best regards,

Rated 5 out of 5 stars

A great store

A great store. Very fast, reliable shipping, with warranty and customer service. And the excellent product, as described. 10/10. I totally recommend it.

31 October 2025
Rated 5 out of 5 stars

Good company

Good company. Have bought several iphones over the last years. Have not had opportunity to test their guarantee.

20 October 2025
Rated 1 out of 5 stars

Non genuine defektive parts

They sell iPhones with non genuine defektive parts. For example the touch screen doesn’t work anymore once we put a protection film on it. Then they refuse to accomodate a phone swap at the same (i had a discount on the original purchase) price. Ridiculous.

1 October 2025
Unprompted review
Revendo logo

Reply from Revendo

Hello,

We’d like to clarify a few points for transparency. You contacted us about returning your device well after the return period had expired and requested a refund or a replacement at an outdated promotional price. We explained that this wasn’t possible under our terms and conditions, which all customers agree to at purchase.

We also offered to inspect the device under warranty, but you declined to send it in. To date, we have not received the device for assessment, so we’re unable to confirm any defect.

We understand frustration when expectations differ, but threatening a negative review to obtain an exception is not appropriate. Our team always follows our guidelines that you accept with the purchase and provides full one-year warranty coverage for legitimate issues.

Kind regards,
Your Revendo Team

Rated 3 out of 5 stars

Telephone not working

The telephone did not work to make phone calls.
All other functions and external conditions were fine.
Apparently, the telephone was not fully tested.
This is not acceptable for a company selling secondhand equipment.
My rating is not lower because, on the other hand, the customer service at the shop was very good and the process for refund was smooth.

13 October 2025
Revendo logo

Reply from Revendo

Hello,

We’re really sorry that the telephone didn’t work for calls. It’s great to hear that, despite this, our shop team could provide good service and that the refund process was smooth. We’re glad we were able to find a quick resolution and appreciate your understanding.

Kind regards.
Your Revendo team.

Rated 4 out of 5 stars

Review

The price of the product was higher than expected and I liked it more when one could go into your physical store, choose and buy a product, and have someone transfer all data from the old laptop onto the new one - all in one go. But having said that, ordering the product online was easy and the delivery was fast and on time.

7 October 2025
Rated 1 out of 5 stars

not as advertised

The iPhone 16 Pro was sold as "like new". In fact the frame was massively stretched and also the display showed scratches. I sent it back immediately.

16 October 2025
Revendo logo

Reply from Revendo

Hello,

thank you for your review.

Please note the device was not sold as new but as a "bargain" meaning the devices has Scratches or wear and tear signs that are clearly visible and cannot be overlooked.

As indicated on our website.

The Only new part was the battery, as indicated.

We hope this clarifies the situation for you, since you received a device as described.

Kind regards

Rated 5 out of 5 stars

Very rapid treatment of the order

Very rapid treatment of the order. High level of transparency about advancement of the treatment. Description of degree of use of device was fully correct, even "conservative" - worse than the actual degree of wear.

15 October 2025
Rated 5 out of 5 stars

Exceeding Expectations

I was looking for pre-owned Ipone, I checked all possible options like Interdicount, Manor and Tutti. Your web provides all the needed information and photos of the actual phone I choosed among what fits me with alot of hesitation, but, it turnout that the phone is received exceeded my expectations. We'll done.

13 October 2025

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