Buyer beware
Buyer beware! Great service until you have a defect. Reported defect right away with pictures and customer service recommended that I visit a store to have it looked at that in principle it should be repairable under the guarantee and if not they can exchange it out. Get to the store, oh this isn’t covered by our guarantee. What a waste of time traveling to the store to be told that it can’t be covered. The customer service could have just said this in the email.