Raiseourcolours Reviews 

347
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Considering 344 reviews, most reviewers were unhappy with their experience overall. Consumers frequently complained that the items received looked completely different from the advertised online pictures, featuring blurry printing, faded colors, and cheap, thin material. Reviewers additionally noted that orders took many weeks to arrive, while the overall sizing proved to be extremely inconsistent and poorly proportioned. Though some customers experienced major product and shipping delays, a few reviewers were happy with the fast customer service and received correct replacements when raising an issue. Some people also noted that their items eventually arrived quickly and featured surprisingly good quality and smart design.

What people talk about most

Product

Consumers find product quality to be extremely disappointing, expressing widespread dissatisfaction with... See more

Quality

Users describe profound disappointment with product quality, frequently reporting cheap materials, blurred... See more

Order

People report negative experiences with order, highlighting severe delays and a lack of communication.... See more

Delivery service

Customers had negative experiences with delivery service, consistently reporting lengthy delays and long... See more

Refund

Reviewers highlight negative aspects of refund processes, expressing frustration over ignored requests and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I ordered on 30.07.26 and delivery was 12.08.26 so not that bad but seriously when opening the item .poundland t- shirts are better quality. I ordered a mayo ladies football top. It's foul low quality... See more

Company replied

Rated 2 out of 5 stars

As per other reviews, after waiting weeks for the shirt to arrive my husband is really disappointed. It's poor quality, nasty cheap material, no care instructions, badges look like they'll fade/disapp... See more

Company replied

Rated 2 out of 5 stars

That's being kind. Took over 6 weeks to arrive. When it did quality was shocking for the price. Avoid like the plague

Company replied

Rated 2 out of 5 stars

Delivery took a very long time and when the shirt was delivered it wasn't very good quality and very thin material, it also had a funny smell to it and I had put it on the clothes line to air it out... See more

Company replied



Contact info

1.8

Poor

TrustScore 2 out of 5

347 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 24 hours

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1.8

All reviews

(347)

347 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The quality of the shirts is rubbish…

The quality of the shirts is rubbish and to small I spoke to the company today they are just going around in circles not getting any were and they have stopped speaking to me they also said it would not do me any good sending them back do not order from them

2 September 2026
Unprompted review
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Reply from Raiseourcolours

Dear Customer, thank you for your honest feedback. We are deeply sorry to learn that the sizing and product quality did not meet your expectations. Delivering reliable products is something we take very seriously, and we understand how concerning this situation must be for you. Please send your order details and a brief description of the issue to service@raiseourcolours.com. Our customer service team will carefully review your case and contact you within 24 hours to provide a suitable resolution. We apologize for any inconvenience and thank you for your support.

Rated 1 out of 5 stars

Customer Beware!!!!!

I ordered on 31/07/26 and delivery was 14/08/26 so that was fine. But seriously, when i opened the parcel, the Temuesque quality shirts inside left me very disappointed. It's low quality material which is slightly off white . Cheap printing which is blurred and faded colours . The company has a "Wear with Pride" section on it's website. Don't believe a word you read. Also advertises that your item is coming from Birmingham, UK. More lies. £24.99 per item is daylight robbery. Customer Beware!!!!

14 August 2026
Unprompted review
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Reply from Raiseourcolours

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@raiseourcolours.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Rated 2 out of 5 stars

I ordered on 30.07.26 and delivery was…

I ordered on 30.07.26 and delivery was 12.08.26 so not that bad but seriously when opening the item .poundland t- shirts are better quality. I ordered a mayo ladies football top. It's foul low quality material which is slightly off white . Cheap printing which is blurred and faded colours . The seams are poorly sewn. Don't meet and poorly finished. There was a fault in the material .marks and only 1 side of the sleeve printed. Total rubbish

12 August 2026
Unprompted review
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Reply from Raiseourcolours

Dear valued customer, thank you very much for providing us with your valuable feedback.
We are deeply sorry to learn that you are dissatisfied with the material and quality of the product you purchased. Ensuring that every product meets our quality standards is our responsibility, and clearly, we have failed to meet your expectations this time. We fully understand your disappointment and highly value your experience.
Please send the specific issues and relevant order information to our customer service email address: service@raiseourcolours.com. Our service team will contact you within 24 hours to verify and address the issue, and provide you with a proper solution.
We sincerely apologize again for this unpleasant shopping experience and thank you for your trust and patience. We look forward to the opportunity to improve our service for you.

Rated 1 out of 5 stars

Don't do it!!

Being generous with a 1 rating. Cheap, nasty material, 100% plus to be honest. No real badge or logo, totally printed on some sort of cheap machine. Won't even pass to a charity shop. Contacted them and trying to decipher email is outrageous. Wish I'd just thrown my money into a charity pot or down the drain. Don't make the mistake of think the ad is genuine either, it's not. Fake, fake, fake!! Just keep your cash 😡

1 August 2026
Unprompted review
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Reply from Raiseourcolours

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@raiseourcolours.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Rated 1 out of 5 stars

Nothing received - Not even order confirmation email

Nothing received. Not even an email with order number or anything or ETA for delivery or anything. My bank is currently trying to recoup my money.

28 May 2026
Unprompted review
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Reply from Raiseourcolours

Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent shopping experience did not meet your expectations and fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not yet received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email: service@raiseourcolours.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Rated 1 out of 5 stars

I've been waiting several weeks

I've been waiting several weeks , item was delivered to my previous address ,despite me speaking to someone at time of order to change address was assured it was done but obviously not so I now don't have item and now out of pocket, every email comes back with its being looked into , feel I've been scammed out of my money and company no intention of resolving this issue, don't order from them, very poor

19 June 2026
Unprompted review
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Reply from Raiseourcolours

Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent shopping experience did not meet your expectations and fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not yet received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email: service@raiseourcolours.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Rated 1 out of 5 stars

Terrible service

The tops I ordered arrived 2 weeks late, this is despite opting for the quickest, and more expensive delivery.
I tried to contact the company on numerous occasions, phone call, left voice messages, emailed, for an update, but no reply.
Avoid at all cost folks!

1 July 2026
Unprompted review
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Reply from Raiseourcolours

Dear valued customer,
Thank you for sharing your feedback. We sincerely apologize for the frustration caused by your recent experience.
We understand that you were seeking reviews before ordering, and we regret that you felt unheard when your order did not arrive. We take such matters very seriously. As a licensed and registered company, we strive to resolve every customer concern promptly and fairly.
Please do not hesitate to contact our dedicated support team at service@raiseourcolours.com, and we will gladly cooperate.
Your experience has been highlighted to our team as an opportunity to improve our communication and service resolution processes. We hope to have the chance to restore your trust in the future.
Thank you again for bringing this to our attention.

Rated 1 out of 5 stars

Avoid this company at all costs

Avoid this company at all costs. Cancelled my order 28 days ago, still not received my refund. All they want is your money.

21 July 2026
Unprompted review
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Reply from Raiseourcolours

Dear Customer,we appreciate your feedback and apologize for any inconvenience caused. We take customer satisfaction seriously, and we’d like to assist you further. Please send your order details to our support team at service@raiseourcolours.com, and we’ll ensure your case is handled properly. Thank you for giving us the chance to help.

Rated 1 out of 5 stars

Very poor experience and can't get a refund!

I had a very poor experience with Raise our Colours! It took them far too long to deliver my order and they said I could cancel it due to this. I cancelled and asked for a refund but they sent it anyway! The garments were very poor quality but they didn't give me a return address as I definitely don't want them. I have lost count of the number of times I have asked for a refund and this has still not been received. Avoid placing your orders with them!

21 July 2026
Unprompted review
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Reply from Raiseourcolours

Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you have not received the promised refund and that this has caused you disappointment. This is not the standard we aim to provide, and we take your feedback very seriously.
Please contact our customer service email address: service@raiseourcolours.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction.
We appreciate your patience and hope to regain your trust.

Rated 4 out of 5 stars

Customer communication

Customer service was great , responded straight away to my message, was happy to help to resolve my order , would be happy to order again, but if your a large go next size up for a better fit

20 July 2026
Unprompted review
Rated 1 out of 5 stars

Spammer mad

Ask for no further emails for spam keep sending all the same

19 July 2026
Unprompted review
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Reply from Raiseourcolours

Dear Customer,
Thank you very much for taking the time to share your feedback with us.
We sincerely apologize that your recent experience did not meet your expectations. We fully understand your frustration regarding the multiple review request emails you received — this was due to an unexpected system issue that caused the emails to be sent repeatedly. We truly regret any inconvenience or annoyance this has caused.
Please rest assured that our team has addressed the problem to prevent it from happening again. If you have any further concerns or need assistance, please reach out to our customer service team at: service@raiseourcolours.com. Our dedicated team will provide you with the best possible solution within 24 hours.
We value your support and hope to have the opportunity to make things right. Thank you for giving us a chance to improve.
Best regards

Rated 1 out of 5 stars

Awful product

Awful product, getting spammed with advertising e-mails yet can't respind about a return/refund, DO NOT ORDER, you won't be happy with the product band won't get your money back! The replies to the reviews are lies!

17 July 2026
Unprompted review
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Reply from Raiseourcolours

Dear Customer, thank you very much for taking the time to share your feedback.
We are truly sorry that the quality were nothing like what you expected and left you feeling completely dissatisfied. We understand how disappointing it is to receive a product that falls so far short of what was shown, and this is not the level of quality we want to deliver.
Please send your order details to our customer service email address: service@raiseourcolours.com. Our professional customer service team will provide you with the best solution within 24 hours.

Rated 1 out of 5 stars

If I could go lower than 1 I would.

If I could go lower than 1 I would.
First of all the items took a very long time to arrive. When they did the sizing is awful, the shape is shocking and the quality is the worst ive ever seen.
Requesting a return… don’t waste your time they will not respond at all.
Disputed with my bank and they replied to them with proof of delivery. Still no communication with me.
Now doing a new claim as I won’t even use these products as rags to clean the windows.
DO NOT PURCHASE FROM THEM

26 May 2026
Unprompted review
Raiseourcolours logo

Reply from Raiseourcolours

Dear Customer, thank you very much for taking the time to share your feedback.
We are truly sorry that the product you received has left you feeling deeply disappointed and let down, especially regarding the quality and overall experience. We understand how upsetting this is, and this is far from the standard we aim to uphold.
Please send your order details to our customer service email address: service@raiseourcolours.com. Our professional customer service team will provide you with the best solution within 24 hours.

Rated 1 out of 5 stars

I accept because of demand the 3 weeks…

I accept because of demand the 3 weeks wait for delivery . The quality of the football shirt is very poor ,badges were only printed on the size only just fitted ,the material is very thin, and no washing instruction label ,I dred to think if the material would stand 1 wash .product should only be on a sale rail for £1.99 would not order from here again or recommend

14 July 2026
Unprompted review
Raiseourcolours logo

Reply from Raiseourcolours

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@raiseourcolours.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

Rated 1 out of 5 stars

Beware of this company

Beware of this company, it's a money grab. I ordered three T-shirts for over £20 each, the shipping is from China, and the quality is worse than Temu and Shein. They're worth less than £5 each to me. Besides, they bombard my inbox with ridiculous promotions every day, and there's no way to unsubscribe. No Way!!!!

12 June 2026
Unprompted review
Raiseourcolours logo

Reply from Raiseourcolours

Dear Customer, thank you very much for taking the time to provide feedback.
First, please allow us to sincerely apologize for this – whatever the reason, we are deeply saddened by your unpleasant experience. We firmly believe that integrity and customer satisfaction are the foundation of our business. Therefore, we take your situation very seriously and wish to investigate and resolve it for you immediately.
To resolve this issue as quickly as possible, we kindly request that you send your order information and relevant screenshots to our customer service email address: service@raiseourcolours.com. Our professional service team will contact you within 24 hours of receiving your message and provide you with a reasonable solution.
Thank you again for your honest feedback. We look forward to your contact and will do our utmost to ensure you feel our sincerity and the changes we make.

Rated 1 out of 5 stars

This website is a scam

First it took weeks to get my order delivered, after various exchanges with their poor quality customer service.
Second, the T-shirt is way too big compared to regular L size shirt from other vendors.
Next, the print is really poor quality, nothing to do their advertising.
I want to return my shirt for an exchange at least, for being able to wear it. Here is the answer for they customer support :

Actually, if you return it to us without any quality problem ,you should pay for the shipping ,it is not worth to do that. Maybe you not satisfied with it,maybe you can send it to others as a holiday gift.

This website is a scam. Avoid at any cost.

6 July 2026
Unprompted review
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Reply from Raiseourcolours

Dear Customer, thank you very much for taking the time to share your feedback.
We are truly sorry that the T‑shirt quality and material were nothing like what you expected and left you feeling completely dissatisfied. We understand how disappointing it is to receive a product that falls so far short of what was shown, and this is not the level of quality we want to deliver.
Please send your order details to our customer service email address: service@raiseourcolours.com. Our professional customer service team will provide you with the best solution within 24 hours.

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