Roches Hair Loss & Breast Care Reviews 

540
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 236 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptionally helpful, knowledgeable, and compassionate nature of the staff who make every appointment comfortable and supportive. Visitors often mention feeling completely at ease within a warm, welcoming environment while browsing a fantastic selection of quality products. People consistently appreciate the personalized attention and expert guidance provided throughout their visits. However, some customers also noted that navigating the choices for the right match, design, or initial fit took a little extra time and patience. Reviewers expressed that working through these various options ultimately led to satisfying results despite minor initial hurdles.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing team members as exceptionally... See more

Product

People report positive experiences with product, expressing deep satisfaction with the wide variety and... See more

Service

Reviewers express great satisfaction and appreciation regarding the service provided. Customers consistently... See more

User experience

Customers had positive experiences with user experience, finding the visit enjoyable, welcoming, and easy.... See more

Customer service

Consumers find customer service to be exceptionally supportive and understanding during difficult times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 2nd visit but this time it’s for my prosthesis after my surgery so I got bras & swim wear which Sam helps me get what’s the right size for me & suits me the most. She knows really well of her job &... See more

Rated 5 out of 5 stars

I would highly recommend Roches. Very welcoming atmosphere. The fitting was done with care, patience and professionalism. I didn’t at any point feel rushed or uncomfortable. The staff are very kno... See more

Rated 5 out of 5 stars

I visited Roches to today to get a few hats, and a fringe & hair halo to wear with them. Andrea was really helpful, showing me a selection of hats that met my criteria & helping me fit them all on... See more

Rated 5 out of 5 stars

I had a wig adjustment appointment with Andrea, my second one. Since my last my hair has got much thinner during chemo and my colour is faded. Andrea found better colour matches and attached bigger cl... See more


Company details

  1. #1 of 15 best companies in Hair Product Store
  2. #1 of 3 best companies in Hair Replacement Service
  3. #2 of 27 best companies in Health and Beauty Shop
  4. #1 of 2 best companies in Lingerie Store
  5. #1 of 1 best companies in Skin Care Clinic
  6. #1 of 2 best companies in Wig Shop

Written by the company

Roches is a dedicated hair loss and breast care store specialising in the supply of the essential products required by those affected by hair loss caused by alopecia and cancer treatment; in addition to essential breast care products required after surgeries such as mastectomies, lumpectomies and reconstruction. At Roches, we supply premium wigs, hair pieces, hair refusion systems and custom pieces for all types of hair loss and hair thinning. Our scalp experts can meticulously analyse the scalp and advise specialist in store treatments or home care that can help calm the scalp, heal the scalp, and prepare it for hair regrowth. We are dedicated to providing our clients with the essentials to make them look and feel great. Our range of product offerings extends past the immediate requirements of wigs and breast prostheses to include: - Hair stimulating products to promote hair growth - Hair rebuilding and rebalancing products - Organic hair colouring - Holistic massage & facial treatments (suitable for cancer patients, by our certified therapist) - Organic, Vegan Friendly Skin Care products for dehydrated & damaged skin. Roches staff members have had their own alopecia, cancer & mastectomy surgery experiences, allowing them to truly understand your needs. Dedicated to Restoring your Confidence, since 1989.


Contact info

5.0

Excellent

TrustScore 5 out of 5

540 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(540)

216 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliably efficient,pleasant…

Reliably efficient,pleasant staff,interesting customer chat over 2 hours. Today we discussed fafo and beauty treatments
Result,a lovely compliment from a lady telling me that I looked like Pamela Anderson!

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Just had appointment there today to get…

Just had appointment there today to get bras swimwear etc. The lady was so helpful so calm and polite I felt so much at ease with her I couldn't make up my mind about the colours/design and I thought I was taking up to much of her time but she assured me I was fine and to just make sure I was happy.I can't remember her name but she said she's not too long there but her attitude and positive approach was just amazing so thank you so much for that and being so friendly its the little things.

Cindy Behan

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Positive experience.

The care and attentiveness of Catriona. The receptionist Sophie when making my appointment. All staff wonderful on the day. The cleanliness of the premises. The selection. Overall, a very positive experience. Thank you Roche's, very much appreciated.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

I would highly recommend this service…

I would highly recommend this service to anyone looking for a breast prosthesis and bra fitting. A truly excellent team!
I had an excellent experience with my breast prosthesis and bra fitting. The staff were absolutely wonderful—kind, understanding and very professional. I never felt rushed and was given plenty of time and support to find what was right for me.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient friendly service with…

I would highly recommend Roches. Very welcoming atmosphere. The fitting was done with care, patience and professionalism. I didn’t at any point feel rushed or uncomfortable.
The staff are very knowledgeable about all aspects of measuring and fitting of both prosthesis and bras and made sure I got the right fit for me.
It’s 15 years since I was fitted for a wig and headgear and I still can’t fault the service all these years later.
I will definitely be driving from Kilkenny next year again for my fitting.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Domenica was amazing

Domenica was amazing, fitting me for prosthesis etc. She's so experienced and knows exactly what suits, and so nice and supportive.

10 August 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look