Portfoliobox Reviews 

66
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I’ve known about PortfolioBox since 2016. Back then it felt like the perfect portfolio site. It was beautifully simple. Now it’s more robust with so many new features but it retains its nice minimalis... See more

Company replied

Rated 4 out of 5 stars

Iam using Portfoliobox since a couple of years. What i like is they costantly working on Performance and new Features. The support is always available which is very important when i comes to question... See more

Company replied

Rated 5 out of 5 stars

"I’ve designed several pages both for my clients and for myself, and the more I use this platform, the more I appreciate it. It consistently improves with each update, making it an even better tool ov... See more

Company replied

Rated 5 out of 5 stars

I made a portfolio on Portfoliobox and it was honestly the best price. Believe me, I looked around quite a bit! Not only is it the best value, it's very easy to build and customize your website to loo... See more

Company replied

Company details

  1. Website Designer
  2. e-Commerce Solution Provider
  3. Software Company

Written by the company

Portfoliobox is a website builder designed for creative professionals including photographers, designers, illustrators, architects, models, and freelancers who need a professional online presence to showcase their work and run their business. The platform works entirely in the browser with no software to install and no coding required. Users choose from customisable templates and tailor layouts, typography, colours, and page structures to build a site that reflects their brand. Unlike general-purpose website builders, Portfoliobox combines portfolio presentation with integrated business tools such as e-commerce with up to 1,000 products, appointment scheduling, invoicing, proposals and quotes, client proofing galleries, file sharing, in-person payments, and a built-in SEO guide. The platform also includes an AI-powered support assistant that helps users find answers to common questions directly inside the admin panel. Portfoliobox is available in three plans — Free, Personal, and Professional — with 31% off on annual billing. The Professional plan include a free custom domain, a branded email address, and 24/7 customer support. Portfoliobox is used by creatives in over 200 countries for photography portfolios, design agency websites, artist galleries, architecture showcases, model comp cards, and service-based businesses that need to accept bookings and sell products alongside their portfolio. Users can start for free and upgrade as their needs grow.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

66 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(66)

27 reviews in the last 12 months

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Rated 1 out of 5 stars

Portfoliobox ReportFraud.ftc.gov

I have been a paying Portfoliobox customer for six years and manage two websites on their platform. On May 12, 2026, I hit my image limit. The platform's own Services panel showed an active "Extra Images" listing for $12 USD. I attempted to purchase it and could not complete the transaction. I emailed support the same day with a timestamped screenshot of the live listing embedded in my email.

Support told me the offer had been removed "some time ago" — while it was still visible and active inside my account at the time I submitted the screenshot.
When I pushed back, support offered 500 images as a one-time exception with two basic risk disclosures. I accepted in writing. Portfoliobox confirmed my acceptance in writing the same evening. The following morning, they introduced an entirely new eight-point risk disclaimer and stated I must formally accept it before they would proceed. The terms were changed after agreement had already been reached.
The eight risks I was required to formally accept — for images I had already agreed to receive — were:

1. Partial upload failure with no warning
2. Existing images becoming inaccessible
3. Significant page load degradation
4. Automatic image deletion or corruption
5. No guaranteed recovery for lost images
6. Website downtime or instability
7. Unpredictable errors that cannot be diagnosed or fixed
8. Removal from standard technical support priority

None of these appear in Portfoliobox's published General Terms. Section 5.7 defines one consequence for exceeding service limits: a temporary account disable if a user transfers more than 100 GB per month. My site is well within that threshold. When I asked for a published link supporting the disclaimer, none was provided.
During the exchange, their support team cited the Data Processing Agreement as the legal basis for the disclaimer. That document is a GDPR personal data processing agreement. It contains no language related to image quotas, service limits, or data loss. In a later email, they acknowledged the DPA has no bearing on US-based customers — confirming it should never have been cited.

In their Trustpilot reply, Portfoliobox states they "never referenced the Data Processing Agreement as a legal basis." That is contradicted by the written exchange. They also now cite Sections 5.8 and 18 of their General Terms as the basis for the eight-point disclaimer. Those sections were never mentioned in any of the nine emails I received from their team. When I asked for a published link supporting the disclaimer, none was provided.
No reasonable paying customer should be required to accept those eight terms for a service their platform actively advertised at $12 USD — and had already confirmed delivering.

I have filed a complaint with the FTC at ReportFraud.ftc.gov. All correspondence, screenshots, and published terms are retained as documentation.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Awesome tool

Awesome tool. Best content/web tool that i used so far.

27 May 2026
Unprompted review
Portfoliobox logo

Reply from Portfoliobox

Thank you so much for your kind words! We're thrilled to hear that Portfoliobox is your go-to tool.
The Portfoliobox team

Rated 5 out of 5 stars

As a University student

As a University student, this is the most reliable and easy to use service when it comes to a portfolio service.

18 April 2026
Unprompted review
Portfoliobox logo

Reply from Portfoliobox

Thank you! It's great to hear that Portfoliobox works well for you as a student. We designed it to be easy to use so you can focus on showcasing your work. Best of luck with your studies and your portfolio!
The Portfoliobox Team

Rated 5 out of 5 stars

Easy Streamlined Process

I made a portfolio on Portfoliobox and it was honestly the best price. Believe me, I looked around quite a bit! Not only is it the best value, it's very easy to build and customize your website to look exactly how you want it. Honestly I don't have any negative things to say, it's super simple and looks great!

1 April 2026
Unprompted review
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Reply from Portfoliobox

Thank you! We're happy to hear you found Portfoliobox to be the best value after shopping around. That means a lot! So glad you're enjoying the ease of customisation. We hope your portfolio brings you great opportunities!

Rated 4 out of 5 stars

Iam using Portfoliobox since a couple…

Iam using Portfoliobox since a couple of years. What i like is they costantly working on Performance and new Features. The support is always available which is very important when i comes to questions like seo performance.
My wish would be some more styles, when it comes to photoseries popping up by clicking one pic. So one star less for that :)

12 April 2026
Unprompted review
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Reply from Portfoliobox

Thank you for your loyalty and kind words! We're glad you appreciate the continuous improvements and our support team. Your feedback about more lightbox styles for photo series is noted.
— The Portfoliobox Team

Rated 5 out of 5 stars

This is a perfect 🥰 place to build…

This is a perfect 🥰 place to build professional portfolio 👏 👏. I highly recommend this

9 April 2026
Unprompted review
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Reply from Portfoliobox

Thank you for your lovely review! We’re so happy to hear that you found Portfoliobox a great place to build a professional portfolio. We truly appreciate your recommendation!

Warm regards,
The Portfoliobox Team

Rated 5 out of 5 stars

10/10, Highly Recommend!

I have used Portfoliobox since 2013, gradually moving from their Free tier with no domain connected to their paid Professional tier with my domain linked as I took my creative business more seriously. Portfoliobox has been an essential part of my journey as the central place for me to showcase my work. I've always found them to be affordable, easy to use, and extremely helpful in terms of customer support. I would highly recommend them to anyone looking to make a creative website.

1 April 2026
Unprompted review
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Reply from Portfoliobox

Thank you for your wonderful review and for being with Portfoliobox since 2013. We’re so happy to hear that Portfoliobox has been an important part of your creative journey and that you’ve found the platform affordable, easy to use, and supported by helpful customer service along the way. We truly appreciate your recommendation and your long-term trust in us.

Warm regards,
The Portfoliobox Team

Rated 5 out of 5 stars

Definitely recommend Portfoliobox

I have created my website using Portfoliobox and I couldn’t be happier with the experience. The platform is very intuitive and easy to use, which made building and customising my portfolio feel really enjoyable rather than overwhelming.

I especially loved how clean and professional the templates look, they really allow creative work to shine. Uploading projects, organising pages and updating content is super straightforward, which is perfect for busy creatives who want a beautiful website without spending hours figuring out complicated tech.

Overall, Portfoliobox made the whole process smooth, inspiring and actually fun. I would definitely recommend it to other artists, designers and creatives looking for a stylish and user-friendly way to showcase their work online.

24 March 2026
Unprompted review
Portfoliobox logo

Reply from Portfoliobox

Thank you for the review! We’re so happy to hear that you had such a positive experience building your website with Portfoliobox. It’s great to know that you found the platform intuitive, enjoyable to use, and well suited for showcasing creative work in a clean and professional way. We really appreciate your recommendation!

Warm regards,
The Portfoliobox Team

Rated 5 out of 5 stars

Portfoliobox is perfect for creatives…

Portfoliobox is perfect for creatives like me. Super easy to build a sleek photography portfolio with no coding, great templates, and pro features like custom domains. Highly recommend for artists!

9 February 2026
Unprompted review
Portfoliobox logo

Reply from Portfoliobox

Thank you so much for the kind words! We’re thrilled to hear that Portfoliobox works well for your photography portfolio and that you’re enjoying the templates and professional features. Wishing you continued success with your work!

Warm regards,
The Portfoliobox Team

Rated 5 out of 5 stars

Clean, easy to use platform for photographers

I’ve been using Portfoliobox for my photography website and it’s been a very solid experience. The layouts are clean and image-focused, which is exactly what I need as a wedding photographer. It’s easy to use, and I was able to build a professional site without any coding.

There’s a small learning curve at first, but once you get the hang of it, it’s straightforward and flexible enough to match your branding. Overall, a reliable and visually strong platform for creatives. Also the customer support for my experience has been great.

6 February 2026
Unprompted review
Portfoliobox logo

Reply from Portfoliobox

Thank you for the review! We’re really happy to hear that Portfoliobox works well for your photography website and that the clean, image-focused layouts suit your needs as a wedding photographer. It’s also great to know our support team has been helpful along the way. We appreciate you taking the time to share your experience!

Warm regards,
The Portfoliobox Team

Rated 5 out of 5 stars

I had a really positive experience…

I had a really positive experience using Portfoliobox. The platform is extremely easy to navigate, and the pre-made templates made it simple to create a clean, professional-looking gallery without any technical knowledge. Setting up my account and building my portfolio page took very little time, which was a huge relief.

I especially appreciated how intuitive the layout is and how quickly I could customize things to fit my needs. For anyone looking for a straightforward, user-friendly way to create an online portfolio or gallery, Portfoliobox is a great option.

19 January 2026
Unprompted review
Portfoliobox logo

Reply from Portfoliobox

Thank you for sharing your experience. We’re really glad to hear that you found Portfoliobox easy to navigate and that the templates and customization options helped you get your portfolio up and running quickly.

Warm regards,
The Portfoliobox Team

Rated 5 out of 5 stars

I love portfoliobox and created a few…

I love portfoliobox and created a few portfolios for several clients. It’s very user friendly and intuitive. I hope they implement more customisation options soon.

13 January 2026
Unprompted review
Portfoliobox logo

Reply from Portfoliobox

Thank you for the kind words and for trusting Portfoliobox with multiple client projects. We’re glad to hear you find the platform intuitive and user-friendly, and we appreciate your feedback on customization options, it’s something we continue to work on as we develop the platform further.

Warm regards,
The Portfoliobox Team

Rated 5 out of 5 stars

Used for years and highly recommend.

I've built and hosted my website through Portfoliobox for a few years now and plan on staying with them for the foreseeable future. Portfolio box is easy to use and set up to get you up and going quickly. The customer service is great, they never fail to quickly respond and help me whenever I email. My clients compliment my website and its functionality regularly. I'd recommend Portfoliobox to anyone, whether just starting or a professional.

1 January 2026
Unprompted review
Portfoliobox logo

Reply from Portfoliobox

Thank you so much for the recommendation and for being with us for so many years. We’re really glad to hear that Portfoliobox has been easy to use and that our support team has been helpful when needed. It’s great to know your clients appreciate your website as well!

Warm regards,
The Portfoliobox Team

Rated 5 out of 5 stars

I’ve known about PortfolioBox since…

I’ve known about PortfolioBox since 2016. Back then it felt like the perfect portfolio site. It was beautifully simple. Now it’s more robust with so many new features but it retains its nice minimalist simplicity. Much simpler, smoother, and overall more efficient experience than Wix or Squarespace. Both of which I’ve used before.

30 December 2025
Unprompted review
Portfoliobox logo

Reply from Portfoliobox

Thank you for sharing your experience and for being with us for so many years. We’re really glad to hear that you’ve appreciated how Portfoliobox has grown while keeping its minimalist approach. It means a lot to know it continues to be a smooth and efficient choice for your portfolio.

Warm regards,
The Portfoliobox Team

Rated 2 out of 5 stars

Migration is full of bugs and errors, website repeatedly 404s

I've been a paying customer for 6 years, and recently tried to migrate my website from Portfoliobox 3 to their newest version 4. The process has taken weeks, and the amount of bugs and errors that have appeared due to it is insane. My website has also been down multiple times during the process, and is currently down too, which may actively harm job applications I've sent.

Customer service was initially very quick to reply, but now give very robotic, repetitive answers. I've followed every instruction from them, yet their own website keeps giving me the same old errors, prompting me to contact customer service again. It's an infinite loop and extremely frustrating.

How can a Portfolio builder have so many issues doing an internal migration? I've already paid for a whole coming year, yet my website is 404 right now.

---

Update based on Portfoliobox's answer:

The migration has now finally been fixed, which would normally prompt me to raise the rating, but I do not appreciate being blamed for Portfoliobox's issues. None of my cards have ever had any issues on any other websites or stores, and my bank does not block ordinary transactions in the EU. Furthermore, after your website rejected all forms of payment, including multiple different cards, it caused new errors, as well as my site going down. Clearly your system could be improved instead of blaming the customer.

13 December 2025
Unprompted review
Portfoliobox logo

Reply from Portfoliobox

Hello,

Thank you for your feedback. We’d like to clarify the situation for anyone reading this review.

The migration was initiated after your confirmation on November 25. Early in the process, there was a domain-related issue on our side, which was identified and escalated to our development team and then resolved.

After the domain issue was fixed, the remaining errors were caused by a payment authorization being blocked by your bank, which prevented the system from completing the migration automatically. To avoid further delays, our development team manually completed the migration and created the subscription on the new version.

As a goodwill gesture for the inconvenience, we applied a 35% discount and moved your next billing date by three months, providing additional access at no extra cost. The website is now fully live on Portfoliobox 4.

We appreciate the opportunity to clarify the full context here.

*Update*

Thank you for the update. We’d like to clarify a few points for anyone reading.

At no point did we assign blame to you. Our previous response was intended to clarify the technical cause of the issue, not to place responsibility. Payment authorizations are handled by banks, and when a transaction cannot be confirmed, the system is unable to proceed automatically, this is a factual explanation, not an accusation.

To resolve the situation as quickly as possible, our development team manually completed the migration once all blockers were identified.

In addition, to acknowledge the inconvenience during the process, including both domain and a payment-related delays, we applied a 35% discount and extended your subscription by three additional months at no cost.

We understand that migration processes can be stressful, especially when website availability is important, and we appreciate your patience.

Warm regards,
The Portfoliobox Team

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐A Game-Changer for Design Professionals!

⭐⭐⭐⭐⭐A Game-Changer for Design Professionals!

As a multidisciplinary studio that focuses heavily on visual artistry and high-performance design, our website must look impeccable and load fast. Portfoliobox is, hands down, the best platform I've used for a creative portfolio.

It's intuitive, powerful, and truly built for artists. The drag-and-drop interface is seamless, allowing us to focus 99% of our time on visual layout rather than fighting code. Crucially, the platform supports every necessary feature for a professional business—from direct integration of advanced tools like Google Analytics and Meta Pixel, to dedicated fields for advanced SEO optimization and custom CSS.

If you are a photographer, designer, or artist who needs a beautiful, professional, and customizable online home without the headache of WordPress, Portfoliobox is the only choice. Highly recommended!

4 December 2025
Unprompted review
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Reply from Portfoliobox

Thank you so much for taking the time to share this amazing feedback!
We’re thrilled to hear that Portfoliobox has been a strong match for your studio’s creative and performance-driven needs.

Thanks again for being part of Portfoliobox!

Warm regards,
The Portfoliobox Team

Rated 5 out of 5 stars

The most practical application I have…

The most practical application I have ever used to create a portfolio. Portfoliobox is intuitive and aesthetically pleasing.

18 November 2025
Unprompted review
Portfoliobox logo

Reply from Portfoliobox

Thank you so much for the kind words!

We’re thrilled to hear that Portfoliobox has been such a practical and enjoyable tool for you.

Thanks again for being part of the Portfoliobox community!

Warm regards,
The Portfoliobox Team

Rated 5 out of 5 stars

I started using PorAffordable Choice for Designers Building Their Portfolios

I started using Portfoliobox because I needed a place to show my design work when applying for jobs. It’s been really easy to use and way cheaper than a lot of other website builders I looked at. I didn’t need to know any coding or spend hours figuring things out. The templates look clean and professional, and I was able to set up my portfolio in just a day.

I like that Portfoliobox has a free plan and even the paid ones aren’t expensive. It’s great if you’re a student or just starting out and don’t want to spend too much. You can upload your projects, add descriptions, and even connect your own domain if you want to look more professional.

Overall, Portfoliobox has been a really good option for me. It’s simple, affordable, and does exactly what I need to show my work to potential employers.

12 November 2025
Unprompted review
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Reply from Portfoliobox

Thank you so much for your kind and detailed review!

We’re really glad to hear that Portfoliobox has made it easy for you to set up your portfolio, especially when time and budget matter most.

Wishing you all the best in your design career!

Warm regards,
The Portfoliobox Team

Rated 5 out of 5 stars

A Simple Yet Powerful Tool for Creative Portfolios

I’ve been using Portfoliobox for a while, and overall, I’m really impressed with the platform. It’s incredibly easy to use — even for someone without any technical background. The interface is clean, intuitive, and makes building a professional portfolio website fast and enjoyable. I especially appreciate how flexible the templates are; they allow for customization without needing to touch any code.

The support team has also been responsive and helpful whenever I had a question. I think Portfoliobox is a perfect fit for creative professionals like designers, photographers, or architects who want to showcase their work beautifully and efficiently.

That said, I’d love to see more advanced features in the future, especially for e-commerce and mobile editing. Those additions would make the platform even more powerful.

Overall, I highly recommend Portfoliobox for anyone looking to create a stylish and professional online portfolio without the hassle of complex website management. It’s reliable, elegant, and built with creators in mind.

10 November 2025
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Reply from Portfoliobox

Thank you for the detailed and thoughtful review, it truly means a lot to us!

We’re so glad to hear that Portfoliobox has been a smooth and enjoyable experience for you, especially in helping you build a professional portfolio without needing technical know-how. Flexibility and ease of use are core to what we aim to provide, and it’s great to know our templates and support team have served you well.

We also really appreciate your feedback on future improvements.

Thanks again for recommending us and for being part of the Portfoliobox community.

Warm regards,
The Portfoliobox Team

Rated 5 out of 5 stars

minimal and beauty

I am a professional photographer and I was looking for a platform to showcase my work. Portfoliobox combines ease of use, clean design at a reasonable price. I recommend it for any artist who wants to present their work in an ideal way.

1 November 2025
Portfoliobox logo

Reply from Portfoliobox

Thank you so much for your kind words! We’re thrilled to hear that Portfoliobox has been a great fit for showcasing your photography.

Thanks again for recommending us, and we wish you all the best in your creative journey!

Warm regards,
The Portfoliobox Team

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