Banner for Project Management Institute

Project Management Institute Reviews 

4,435
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,892 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the modern website and the incredible abundance of useful study materials that genuinely make exam preparation straightforward and effective. People also deeply appreciate the knowledgeable instructors and supportive staff who guide professionals successfully through the entire certification process from start to finish. However, some people mentioned that the official exam break schedule was inconveniently structured, with the very first break occurring far too early in the session. A few other reviewers also noted frustrating technical glitches, rigid requirements, and unexpectedly long wait times experienced during the online proctored testing process.

What people talk about most

User experience

Consumers find user experience to be positive, highlighting a modern website and a simple, straightforward... See more

Product

Customers report positive experiences with the product and certification preparation resources. Many... See more

Service

Users describe positive interactions with service, highlighting a well-structured certification process and... See more

Website

Reviewers highlight positive aspects of website, noting that the platform is easy to navigate,... See more

Staff

Clients share positive opinions on staff, noting that the team is professional, welcoming, and communicative... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would say it was reaffirming for me...in the sense that I had taken the CAPM a while back, had a break as I pursued other ventures. Taking the PMP now, a step higher, refreshes and reinforces my pro... See more

Rated 5 out of 5 stars

PMI website is modern and easy to navigate. The PMP application process was simple to complete. I had a few exam scheduling issues with Pearson tied to time zones, but the issues were promptly resol... See more

Rated 5 out of 5 stars

PMI hires some of the best resources to instruct the PMP bootcamps. I owe alot of my success to the bootcamp instructor, his tips and tricks, and the amount of detail and knowledge he squeezed into 5... See more

Rated 5 out of 5 stars

What I've seen with PMI is its ability to accept implementing changes to its framework to adapt to modern times and modern ways of doing things. Accepting agile, principle based project management,AI,... See more


Company details

  1. Career and Education Provider

About Project Management Institute

Written by the company

logo

PMI is the leading authority in project management. We maximize project success to elevate our world.

And, as the home for current and aspiring project professionals around the world, we are committed to advancing the profession to positively impact project success. We empower professionals to excel in project management practices through our growing global community, knowledge sharing, and best-in-class certifications—driving positive change in organizations and communities.

Since 1969, we’ve worked hard to build a proud legacy as a “for-purpose” organization. Our unwavering mission has been to advocate for the profession by offering life-long learning and connections to sharpen high-demand skills. Today, PMI provides professionals at every stage of their career journey with the globally recognized standards, online courses, thought leadership, events, and tools they need to succeed. With more than 300 chapters around the world, PMI members can network, find mentors, access career opportunities, and learn from peers, working together to drive greater impact.

We prepare organizations and individuals to work smarter in our dynamic world through:

  • Global advocacy
  • Networking
  • Collaboration
  • Research
  • Education

If that sounds like something you’d like to be a part of, we invite you to learn more about PMI and the impact of our legacy.

Certifications
Membership
Events
banner


Contact info

  • Campus Boulevard 14, 19073, Newtown Square, United Kingdom

  • pmi.org

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(4,435)

2,746 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Insitution

I am very happy to have obtained my PMP certification. PMI support was super helpful throughout the whole process. The registration was smooth and their whatsapp customer support is EXCELENT.

1 September 2026
Rated 5 out of 5 stars

I had a very positive experience with the Evolving Project Management for AI, Sustainability and Value Delivery

I had a very positive experience with the Project Management Institute while pursuing my PMP certification. The journey was challenging but extremely rewarding and strengthened my understanding of project management across predictive, agile, and hybrid approaches.

What I particularly appreciate is how PMI continues to evolve the profession. The increasing emphasis on AI, sustainability, strategic thinking, and value delivery reflects the realities of modern project management. Today’s project managers need to understand not only how to deliver projects on time and within budget, but also how to use emerging technologies responsibly, consider long-term sustainability, lead people effectively, and ensure that projects deliver meaningful business and stakeholder value.

Preparing for and earning the PMP has broadened the way I approach projects and reinforced the importance of continuous learning in a rapidly changing profession. I am proud to have earned my PMP credential and would recommend PMI to professionals who want to strengthen their capabilities and remain relevant as the project management profession continues to evolve.

2 September 2026
Rated 4 out of 5 stars

I am thankful for the learning…

I am thankful for the learning experience and it was definitely a challenge. I believe the main challenge for me during the test was the monitor piece. Instructions need to be more clear specially when time matters so much. It would be great if the minutes show in minutes per section so we have more rationality. I was going to waste time making those calculations.

31 August 2026
Rated 5 out of 5 stars

Appreciation

Thank you for your quality service all through from registration to certificate issuance. Great customer services and timely responses.

31 August 2026
Rated 5 out of 5 stars

PMI Equipped Me

PMI gave me all the tools and support I needed to successfully complete my PMP certification in the first attempt. The teacher was smart, informative and helpful.

2 September 2026
Rated 5 out of 5 stars

The exam tested my understanding of…

The exam tested my understanding of project management, especially the appropriate mindset, knowledge, skills of a project manager.

The testing centre staff were professional and helpful.

The technology worked well without any interruptions and the timer kept me focused on completing in time.

31 August 2026
Rated 5 out of 5 stars

Scheduling the exam was easy and…

Scheduling the exam was easy and straightforward. PMI was also very accessible, with 24/7 support available when needed. In addition, the turnaround time for receiving the exam results was extremely fast.

31 August 2026
Rated 5 out of 5 stars

A challenging but worthwhile PMP experience

I joined PMI last year and renewed my membership this year while pursuing my PMP certification. Overall, my experience with PMI has been positive. The preparation resources—particularly PMI Study Hall—helped me develop the critical thinking, pacing, and endurance required for the examination. The scenario-based questions and full-length practice exams were challenging, but they prepared me to pass Above Target in all three domains.

The post-exam process was also efficient. I received my results promptly and could easily access my certificate and verified digital badge.

One area for improvement is the overall candidate journey, which involves several platforms, including PMI, Pearson VUE, and Credly. A clearer, centralized roadmap covering exam formats, breaks, results, certification documents, and digital badges would make the process feel less fragmented. Some Study Hall “expert” questions also involve very subtle distinctions between reasonable answers. More detailed explanations identifying the decisive clue—and clearer guidance on interpreting practice scores and exam readiness—would be extremely helpful.

Based on my experience as both a PMI member and PMP candidate, PMI provides a rigorous, credible, and rewarding professional certification experience.

31 August 2026
Rated 4 out of 5 stars

Intense

75% of the questions where long the and the answers were long. I finished with 10 seconds left. Thank God I passed with AT in all 3 categories.

30 August 2026
Rated 2 out of 5 stars

I purchased and took the prep course

I purchased and took the prep course. While the lessons were helpful and well structured, there were several challenges and frustrations. The first being that one needed to have a firm knowledge of Agile project management in advance. Second, the prep test questions at the end did NOT align with the questions asked throughout the modules. I not only had to research and study a substantial amount of new material, but I also felt that I needed to search other sources (other than the prep course) to learn the material. Last, when I went back to retake the prep exam, it wouldn't let me -- despite the course saying the test was open to retake until the course material expires.

29 August 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look