Open Study College Reviews 

I started a course worth £2000. I asked for change of course but they said ‘NO’ telling because I was on payment scheme. Then I settled the balance and asked to change the course, but they said now they can’t change the course for any reason. My total £2000 gone in-vain. When starting they are so nice, later they don’t care about our circumstances. Total scam. Even they are not returning a penny after the cooling off period.

Absolutely appalling from start to finish!!!! Despite promising us that my daughter would get the minimal support required she has been ignored. Paid over £700 of her own money. Complaints about lack of guidance, support, adjustments and contact dismissed and gaslit. Like to blame the exam centre and vice versa. Exam results still not received. DO NOT USE THIS ORGANISATION PLEASE READ GENERAL REVIEWS ONLINE.

I found my application was made so much easier because of “Andrew” the Open Study Advisor. He took me through all the benefits and services that I would receive in doing my A Level in Law with the College. As an Adult learner I will be able to achieve my “goal” at my own pace. This was a great start to the course and I thank Andrew for his time, patience and commitment today.

Great customer communications and application help.

A course adviser Robert Smith was a great support with going through courses that I was not sure of. He spoke to me in a natural human tone not AI tone, which was refreshing and enjoyable. He had great listening skills and could follow and understand my worries about dealing with pressure. I hope he takes my call next time.

Heard about the college via social media requested a callback to enroll; Andrew was very warm, professional and informative. Very excited to start!

I am pleased to have done this course. My client was Mr Liam he had splits in his nails.
My advise was to see a Dr. I am going to carry some cleansing up and sterilize before he goes.
I shall understand if I do not get my certficate but no photos allowed because of working with people with dementia. Sorry about the Title it would be.( Feeling nail good).Enjoyed the course. Diane Benton.

The overall experience amd how it is set out was easy to use, my tutor julie corbin,has also been amazing no matter how much I struggled or any question I have needed help with she has always been there thank you again.

I was very glad to talk with Paul about the psychology course, and get information and advice as well as guidance on enrolling. It was a very good experience as I've been wishing to enrol for a long time.

Darren was extremely helpful and communicative. Very pleasant to talk to on the phone. Easy to join, excited to start my course.

Rob was great help when choosing between GCSE and A-Levels, accommodating when I asked to discuss over text rather than calling, Rob replied quickly and in a friendly manner that made me feel less anxious. This meant I could choose how to progress calmly and rationally, overall great experience, 10/10, Great communication.

It was really easy to enrol and Rob explained everything to me putting me at ease and answering all my questions 😊

The maths course I wanted to pursue looks good but I decided to go with a different organisation. Now I get daily emails asking me to carry on with my application. I have constantly emailed their support team but the emails keep coming. Maybe this review on trust pilot may get their attention.

Tutor was useless and never replied which puts you behind schedule then very vague and cryptic in their answers then they switched the tutor so many times it was a game of who do I send a message to in order to get help this week. Waste of time and money because they make it impossible to complete your work on time (probably so you have to pay them for the extension) then they lose all your paperwork just before you finish and say "oops we will have to do it all again", feels like I've been scammed which I hope is true rather then them just being incompetent.

Really helpful advice when i called enquiring about the various courses. Enrolling was really easy and simple. As soon as i enrolled i had a lovely welcome and the next steps were explained.

Gemma supported me with finding the right course, explaining how the application process works and helping me throughout the process. The whole thing was explained fantastically. Thank you, Gemma :)

I have studied the Level 2 Certificate in counselling previously with OSC which went well, but when I enrolled in the Level 3 Diploma I was very disappointed with the quality of the course. It felt like it had just been clumsily put together. Lots of typos and then the case study videos seemed to have just been randomly chosen without any thought. I was shocked that one of the videos described a client as being “to the point of being retarded”. I did raise this with my tutor but felt very dismissed and nothing was done. I’ve felt so unhappy with the course quality that I didn’t do any more of it. I should really have requested a refund.

Not at all what I was expecting, as a student taking a fourth A level I had to ensure that I received the most support I possibly could, and after reading a lot of other reviews it seems many people expected more support than they actually received (including me)
My tutor was good however I believe it is the company who need to update their learning materials. From day one I had many concerns about missing information as the content provided didn’t match anywhere near the content in the textbooks so I basically taught myself from textbooks and ended up paying for another separate tutor towards the end of the academic year, giving up completely on the materials from this course!
My tutor was good as he provided me with a predicted grade and managed to respond fairly quickly however all correspondence is done via email/ the messaging system so I wouldn’t recommend using this company if you want that extra mile of support which you can absolutely receive from other private tutors. My other tutor had asked as well if I was receiving any extra support around exam season (frequent check ins, extra materials etc…) but there was none of that so again if you’re looking for more support I would definitely go elsewhere.

Excellent service all round, very professional and friendly.

I downloaded the prospectus knowing a call would come within 24hours and I had already made my mind up by the time Rob called. He put my mind at rest with his knowledge and understanding of my goals. Answered my questions clearly and made the enrollment process easy. Within minutes my account is set up and now I am browsing the online portal whilst I wait for my analogue course to arrive. Wish me luck.