Sweet Sensations Reviews 

284
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the remarkably fast delivery times, delicious sweet selections, and great overall value offered across many various past online orders. Many buyers also express genuine joy over the careful, cute packaging and the nice bonus freebies thoughtfully included in their shipments. Though some customers noted minor issues like short expiry dates on specific items, a few broken pieces, or wished for a broader selection of treats, the overall feedback remains overwhelmingly positive. People are consistently and genuinely happy to reorder from them due to the extremely reliable service.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting that the sweets are delicious,... See more

Delivery service

People report positive experiences with delivery service, highlighting that shipments consistently arrive... See more

Order

Users describe positive interactions with order, noting that the process is consistently simple, clear, and... See more

Quality

Consumers find quality to be positive, praising the delicious and fresh sweets that arrive quickly and well... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great value and very fast shipping. I ordered some bars on a Friday afternoon and they arrived on Monday, That is only 2 working days, That's amazing service.

Company replied

Rated 5 out of 5 stars

Delighted with my order, everything came well packaged and in good date. Was delighted to have received discount codes to help save on my orders. Would like to see a broader range of treats especially... See more

Company replied

Rated 5 out of 5 stars

Definitely the best of all the sweet companies, good selection to choose from, never any mistakes with your order. Good value and quick delivery. Highly recommend Sweet Sensations.

Company replied

Rated 5 out of 5 stars

Very easy to use website and great to be able to custom make. The packaging is gorgeous and delivery is swift. I like that Sweet Sensations communicate when item is dispatched. I would recommend.

Company replied


Company details

  1. #2 of 6 best companies in Candy Store
  2. #1 of 2 best companies in Confectionery

Written by the company

We are online sweet shop that specialises in pre-mixed and customisable sweet bags. We also stock various American candy, crisps, drinks & chocolate products.


Contact info

4.9

Excellent

TrustScore 5 out of 5

284 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(284)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic quick delivery & service

Fantastic quick delivery & service. Sweets are all lovely (and fresh). Looking forward to buying more!

27 August 2026
Sweet Sensations logo

Reply from Sweet Sensations

Hi Jane,

Thanks so much for your recent order with us & for taking the time to leave us a 5-star review!

I'm thrilled to hear that you were satisfied with your order & its prompt delivery.

I look forward to your next order with us😊

Kind regards,

Glen Kennedy
Managing Director

Rated 5 out of 5 stars

Fantastic service

Fantastic service, really quick dispatch & delivery and the sweets were delicious! Such great value for money, I’ll definitely be ordering again!

24 August 2026
Unprompted review
Sweet Sensations logo

Reply from Sweet Sensations

Hi Dee,

Thanks for your recent order with us & for taking the time to leave us a lovely 5-star review!

I'm delighted to hear that you were satisfied with your order, its value for money & that you received it promptly.

I look forward to your next order with us😊

Kind regards,

Glen Kennedy
Managing Director

Rated 5 out of 5 stars

A very good experience

The order process was sufficiently simple and clear. The delivery service arrived on time and the product was intact.

17 August 2026
Sweet Sensations logo

Reply from Sweet Sensations

Hi Mara,

Thanks so much for your recent order with us & for taking the time to leave us a 5-star review!

I'm so happy to hear that you were satisfied with your order & that you received it quickly.

I hope to see you again soon😊

Kind regards,

Glen Kennedy
Managing Director

Rated 5 out of 5 stars

Definitely the best of all the sweet…

Definitely the best of all the sweet companies, good selection to choose from, never any mistakes with your order. Good value and quick delivery. Highly recommend Sweet Sensations.

19 August 2026
Sweet Sensations logo

Reply from Sweet Sensations

Hi Michael,

Thanks so much for your recent order with us & for taking the time to leave us a lovely 5-star review!

I am thrilled to hear that you were satisfied with your 1Kg Custom Mix & its fast delivery.

I hope to see you again soon😊

Kind regards,

Glen Kennedy
Managing Director

Rated 5 out of 5 stars

Great value and very fast shipping

Great value and very fast shipping. I ordered some bars on a Friday afternoon and they arrived on Monday, That is only 2 working days, That's amazing service.

24 August 2026
Sweet Sensations logo

Reply from Sweet Sensations

Hi John,

Thanks for your recent order with us & for taking the time to leave us a lovely 5-star review!

I'm delighted to hear that you were satisfied with your order & that you received it promptly.

I hope to see you again soon😊

Kind regards,

Glen Kennedy
Managing Director

Rated 5 out of 5 stars

So many temptations at sweet sensations!

Ordered a few drinks,sweets and chocolate. All arrived promptly undamaged,well packed and postage was tracked. Absolutely no complaints. They threw in a couple of lollies as a bonus which was a nice touch. Thanks guys.

14 August 2026
Sweet Sensations logo

Reply from Sweet Sensations

Hi Colin,

Thanks so much for your recent order with us & for taking the time to leave us a lovely 5-star review!

I'm so happy to hear that you were satisfied with your order & that you received it quickly.

I hope to see you again soon😊

Kind regards,

Glen Kennedy
Managing Director

Rated 5 out of 5 stars

Just lovely people to deal with

Just lovely people to deal with.
Order arrived exactly as promised.

10 August 2026
Sweet Sensations logo

Reply from Sweet Sensations

Hi Mary,

Thanks so much for your recent order with us & for taking the time to leave us a 5-star review!

I am thrilled to hear that you were satisfied with your order.

I hope to see you again soon😊

Kind regards,

Glen Kennedy
Managing Director

Rated 2 out of 5 stars

I was disappointed that the onion rings…

I was disappointed that the onion rings I ordered had a very short expiry date on them which had them flavour less

25 May 2026
Sweet Sensations logo

Reply from Sweet Sensations

Hi Lorraine,

Thanks for your recent order with us & for taking the time to leave us a review. I'm sorry to hear that you were disappointed with the Onion Rings you purchased.

Crisps such as Onion Rings naturally have a shorter shelf life than many other snack products, and the packs you received still had a month remaining before their best before date when you received them. Based on this, I wouldn't normally expect the flavour to have been affected.

However, I take comments like yours very seriously and I'll be sure to pass your feedback on to the manufacturer for their review. I truly appreciate you bringing this to my attention.

Kind regards,

Glen Kennedy
Managing Director

Rated 5 out of 5 stars

Great website

Great website. Quick delivery

30 June 2026
Sweet Sensations logo

Reply from Sweet Sensations

Hi Carmel,

Thanks for your recent order with us & for taking the time to leave us a 5-star review!

I'm delighted to hear that you were satisfied with your order & that you received it fast.

I hope to see you again soon😊

Kind regards,

Glen Kennedy
Managing Director

Rated 5 out of 5 stars

Nice choices

Nice choices. Picked my own selection of jellies in 1kg bag. All fresh. Quick delivery, arrived within a couple of days.

29 June 2026
Sweet Sensations logo

Reply from Sweet Sensations

Hi Katie,

Thanks so much for your recent order with us & for taking the time to leave us a lovely 5-star review!

I'm so happy to hear that you were satisfied with your order & that you received it promptly.

I hope to see you again soon😊

Kind regards,

Glen Kennedy
Managing Director

Rated 5 out of 5 stars

Great quick service

Great quick service. Great value.

26 June 2026
Sweet Sensations logo

Reply from Sweet Sensations

Hi Clare,

Thanks so much for your recent order with us & for taking the time to leave us a 5-star review!

I am thrilled to hear that you were satisfied with your order & its prompt delivery.

I hope to see you again soon😊

Kind regards,

Glen Kennedy
Managing Director

Rated 5 out of 5 stars

Great service and product

Great service and product

29 April 2026
Sweet Sensations logo

Reply from Sweet Sensations

Hi Cora,

Thanks for your recent order with us & for taking the time to leave us a 5-star review!

I'm delighted to hear that you were satisfied with your order.

I hope to see you again soon😊

Kind regards,

Glen Kennedy
Managing Director

Rated 5 out of 5 stars

Great selection of sweets and great…

Great selection of sweets and great value, fast delivery. Little freebies is a nice touch too. I always order from this company for birthdays and Christmas presents

1 June 2026
Sweet Sensations logo

Reply from Sweet Sensations

Hi Sarah,

Thanks so much for your recent order with us & for taking the time to leave us a lovely 5-star review!

I'm so happy to hear that you were satisfied with your order & that you received it promptly.

I really appreciate your continued support of our small business & I hope to see you again soon😊

Kind regards,

Glen Kennedy
Managing Director

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, came the same day!

2 June 2026
Sweet Sensations logo

Reply from Sweet Sensations

Hi Carol,

Thanks so much for your recent order with us & for taking the time to leave us a 5-star review!

I am thrilled to hear that you were happy with the prompt delivery of your order.

I hope you enjoyed your Custom Mix bag & I hope to see you again soon😊

Kind regards,

Glen Kennedy
Managing Director

Rated 5 out of 5 stars

Love the sweets and crisps highly…

Love the sweets and crisps highly recommend

29 May 2026
Sweet Sensations logo

Reply from Sweet Sensations

Hi Stephanie,

Thank you for your recent order with us & for taking the time to leave us a 5-star review!

I am delighted to hear that you were satisfied with your order.

I hope to see you again soon😊

Kind regards,

Glen Kennedy
Managing Director

Rated 5 out of 5 stars

The delivery was so fast and the sweets…

The delivery was so fast and the sweets were fantastic

4 June 2026
Unprompted review
Sweet Sensations logo

Reply from Sweet Sensations

Hi Lily,

Thanks so much for your recent order with us & for taking the time to leave us a 5-star review!

I am so happy to hear that you enjoyed your sweets & that you received them promptly.

I hope to see you again soon😊

Kind regards,

Glen Kennedy
Managing Director

Rated 5 out of 5 stars

Excellent quality

Excellent quality

28 May 2026
Sweet Sensations logo

Reply from Sweet Sensations

Hi Andy,

Thanks so much for your recent order with us & for taking the time to leave us a 5-star review!

I am thrilled to hear that you were satisfied with the quality of sweets in your 1Kg Custom Mix bag.

I hope to see you again soon😊

Kind regards,

Glen Kennedy
Managing Director

Rated 4 out of 5 stars

I received my order the following day…

I received my order the following day very fast delivery would recommend the fizzy 1kg bag very good value also got the plain mix bag looking forward to sitting down and munching away tonight 👌❤️💯

27 May 2026
Unprompted review
Sweet Sensations logo

Reply from Sweet Sensations

Hi Dev,

Thank you for your recent order with us & for taking the time to leave us a lovely review!

I am delighted to hear that you enjoyed your 1Kg Fizzy Mix bag & that you received your order quickly.

I hope you also enjoy your 1Kg Plain Mix & hope to see you again soon😊

Kind regards,

Glen Kennedy
Managing Director

Rated 5 out of 5 stars

Great selection of sweats and quick…

Great selection of sweats and quick delivery will definitely order again

15 May 2026
Sweet Sensations logo

Reply from Sweet Sensations

Hi Lindsey,

Thanks so much for your recent order with us & for taking the time to leave us a 5-star review!

I am so happy to hear that you were satisfied with your order & that you received it promptly.

I look forward to seeing you again soon😊

Kind regards,

Glen Kennedy
Managing Director

Rated 5 out of 5 stars

Lovely selection of sweets

Lovely selection of sweets, came nice and quickly and great prices. Very happy and will be back in the future.

15 May 2026
Sweet Sensations logo

Reply from Sweet Sensations

Hi Ellie,

Thanks so much for your recent order with us & for taking the time to leave us a 5-star review!

I am thrilled to hear that you were satisfied with your order and its fast delivery.

I look forward to your future order with us😊

Kind regards,

Glen Kennedy
Managing Director

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