Svenssons Reviews 

Beautiful chairs. Look good, great quality and comfortable.

Supersnabb leverans & bra pris! Top notch helt enkelt

Quick delivery, good products

The products are well made in general but with discolouration.

The problem is solved at the end.

Bought a chair and lamp. The delivery is delayed but the customer service was good.

Worlds worst service. I do not recommend buying from this place. I bought a desk and they only delivered one part. After several emails and calls and hours wasted, they tell me that the desk is no longer in the sortiment. They have taken my money and time and all they are offering is an apology.

I will never buy from them again!

I love the outdoor pots I ordered. Delivery to my door made things very easy as the pots were very big.

To be honest, they don’t even deserve one star.

We purchased a marble dining table from Svenssons and pre-ordered it more than four months in advance. We also paid approximately 5,490SEK for delivery and assembly, expecting a premium experience.

Unfortunately, the delivery process was extremely disappointing.

The delivery was cancelled at the last minute due to concerns that the table might not fit into the building, despite us providing access information beforehand. This was followed by a week of delays, poor communication, conflicting information, and repeated rescheduling. Also not to mention, miscommunication with my order with other customer.

The frustrating part is that when the table was finally delivered, there were no access issues at all. The delivery team simply used the front entrance ramp without hesitation. It is difficult to understand why this became such a major obstacle and caused so much delay, stress and uncertainty.

Customer service mainly focused on explaining what had happened rather than acknowledging how poor the experience was from a customer's perspective. Whether the issues were caused by Svenssons or their delivery partner is irrelevant to us as customers. We paid Svenssons for delivery and assembly and expected the service we paid for.

The table itself is beautiful, but the delivery experience fell far below expectations, especially considering the premium delivery fee. For comparison, we recently purchased another large furniture item from Nordiska Galleriet, where delivery and assembly cost around 1,500 SEK.

After reading recent reviews, it seems many customers have experienced similar issues with communication and delivery coordination. Based on our experience, there appear to be underlying problems in the process.

Overall, while we are happy with the table, we are very disappointed with the service and would recommend considering other retailers before choosing Svenssons.

Easy to order & home delivery was straightforward

Easy to purchase, faster than estimated delivery, easy to choose another day/time for delivery.

Great location and very helpful staff! Not only one of the best design resellers on the west coast, but also personally making an effort to make transport and setting up easy

Got my package in the time period as expected

I never received my order. Customer service never reply.

Absolutely love Svenssons’s selection and their customer service is unmatched - always happy, helpful and friendly. Highly recommend!

Perfekt, inga problem.

Slow delivery; No response from customer service after sending email.

Great product, great price, fast delivery

The product was just what I wanted/expected and clearly of high quality at a fair price.