Stripe & Stare Reviews 

1,780
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 543 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the incredible softness and everyday comfort of the underwear, pointing out that the lightweight materials stay securely in place throughout the day. People also truly love the pretty designs, vibrant colors, and wonderful eco-friendly packaging that arrives reliably. Some reviewers were not happy with the sizing inconsistencies between different orders and the expensive price points. Buyers additionally noted that returning items can be quite costly and that certain delicate products quickly lost their shape or wore out after washing. Others mentioned difficulties with liners adhering properly to the patterned fabrics.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that the underwear is exceptionally soft,... See more

Quality

Users describe positive interactions with quality, consistently highlighting the incredibly soft and... See more

Customer service

Consumers find customer service to be positive, highlighting quick, responsive, and compassionate support... See more

Order

Clients share positive opinions on order, highlighting that the process is straightforward and speedy. Many... See more

Price

People report ambiguous experiences with price, as opinions on the cost of the products are sharply divided.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love the cotton high waisted thongs. So easy to wear and I like the recycled packaging. 4* as I do think the prices are high even when on offer but difficult to source anything similar so I am a retu... See more

Rated 4 out of 5 stars

Comfy pants that make me feel youthful instead of ageing. I have boxer shorts, and high rise knickers. Ordering is easy, delivery speedy, packaging is cute, and recyclable. Rather a lot of market... See more

Rated 5 out of 5 stars

Fabulous product - so comfortable and soft - I don't wear any other brand now. Well worth the extra cost and they wash really well. Designs are great too! No riding up or chafe and I forget i have... See more

Rated 5 out of 5 stars

I am methodically replacing all my knickers for Stripe and Stare high rise. They are so pretty and unbelievably comfortable. I’ve never known such lightweight materials to stay in place all day. Total... See more


Company details

  1. Underwear Store
  2. Clothing Store
  3. Clothing Supplier
  4. Lingerie Manufacturer
  5. Lingerie Store

Written by the company

We are passionate about our knickers. Often described as the world’s most comfortable, we use Lenzing MicroModal fabric - a naturally sustainable and soft fibre that starts with the tree and ends with the softest fabric you’ve ever felt.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 73% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(1,780)

540 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product, very good material and makes for a great gift. Customer service was second to none, giving attentive support throughout the whole process.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

The most comfortable bra in the world ever!

S & S make the most comfortable, well designed, beautifully made underwear I have ever worn. The fabric is feather light, the shaping is perfect, and I am now planning my next purchase! My first order was not quite the right size, so a quick easy return and refund and then I had the right item. Customer service is quick and I got a personal response to my query. Even the postage packing is beautifully designed and eco friendly. Highly recommend you try this company!

27 August 2026
Unprompted review
Rated 1 out of 5 stars

Third time unlucky …

This is the third time I have ordered and sadly will be the last. The first pairs I bought were fantastic, great fit & really comfy so a year or so later I ordered the same size and shape in some different colours. The pants that arrived were so huge they wouldn’t stay up and after sending photos to customer services they did apologise and say they were having some problems but it would be fixed soon (and I got a refund). Waited another year or so and ordered 7 pairs in the same size and style but they are again completely different to either if the previously ordered sizes and not even consistent between the ones I ordered. They have much higher legs and ride up every time I wear them so I have yet again wasted a lot of money on badly made pants.

23 August 2026
Unprompted review
Stripe & Stare logo

Reply from Stripe & Stare

Hi Philippa,

Please pop us an email at hello@stripeandstare.com so we can help!

S&S

Rated 5 out of 5 stars

Fabulous knickers

Fabulous knickers! So comfy, soft and excellent coverage for a fuller bum! Lovely packaging as well.

14 August 2026
Unprompted review
Rated 4 out of 5 stars

Lovely soft knickers

These knickers are made from lovely soft fabric with pretty designs. However the fabric is very thin which means the gusset is less substantial. Not really a problem though. They wash well - I've only used hand washing. They are quite generously sized so I would go down a size in future.

15 August 2026
Unprompted review
Rated 3 out of 5 stars

Great knickers but unfortunately the…

Great knickers but unfortunately the bra does not give any support. I followed the size guidelines and fit not suitable and as you have to pay for a return am reluctant to reorder. As I prefer to have matching knickers and bras will probably not be reordering unless size guidelines improve and opportunity to try on without having to pay return postage .

13 August 2026
Unprompted review
Rated 4 out of 5 stars

Pricey but lovely quality

Delivery was a little bit slow, however the knickers are packaged beautifully and are so soft and comfortable! They are pricey but are a really nice treat because they fit so well and look so nice. My only gripe is that sanitary towels don't stick to them (it must be something about the fabric material).

22 August 2026
Unprompted review
Rated 3 out of 5 stars

Nothing special

The underwear i bought was a bit more flimsy than i expected and the fabric was quite thin. I will wear them, and they have nice patterns, but i probably wouldn't buy again. High price as well. At least they are sustainable which is a positive

21 August 2026
Unprompted review
Rated 3 out of 5 stars

Expensive

Expensive. Nice. Panty liners don’t stick, so I think these are a bit of a waste of time if you use any feminine hygiene products

31 July 2026
Unprompted review
Rated 5 out of 5 stars

The most comfortable sleepwear I’ve…

The most comfortable sleepwear I’ve had, so soft. Sweet looking pyjama shorts, comfortable waistband . Good quality fabric and recyclable packaging. And the knickers are amazing. I keep buying more from Stripe and Stare

19 August 2026
Unprompted review
Rated 4 out of 5 stars

The knickers were great quality..

The knickers were great but I followed advice to size down but they were too small!
I sent them back and reordered the larger size, hopefully they will fit better when they arrive! Unfortunately when reordering I couldn’t use my discount code!
Looking forward to receiving the new ones!

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, quick & helpful customer service from Olivia, thank you very much 👍

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Pretty comfortable pants

Website easy to navigate and delivery quick. I really like these pants: comfortable and pretty too. Would be even prettier if inside gusset was pattern side up.

18 August 2026
Unprompted review
Rated 4 out of 5 stars

Recently bought a bargain pack of high…

Recently bought a bargain pack of high rise knickers. I made 2 mistakes in ordering. Mistook high rise for high leg and ordered a size too big. My fault. I wore them anyway because I don't want to return underwear. They really are supremely comfortable. The only reason I gave 4 stars and not 5 is they are over priced and can only be washed on 30 degrees.

29 July 2026
Unprompted review
Rated 3 out of 5 stars

I was a bit disappointed

I was a bit disappointed - they were so expensive I expected something special - were a bit meh tbh the cotton was thin the colours weren’t as zingy as I hoped and the lace edging and bra elastic both curled under a bit so I don’t be buying more. Wearable but not special. Will end up at the bottom of my underwear drawer … The search for the perfect knickers continues.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

So comfy but size up

Most comfortable bra ever but wished i had sized up. I usually wear size 6-8 UK and i got a size s, it fits perfectly on the max setting but i would love to be able to wear it looser so just keep that in mind.

So breathable and soft and gives support with NO WIRE. Just feels like i’ve got nothing on!!

Also the design is so cute, I got the blue lace V neck looking one and the lace peeks through some tops so cutely. Definitley ordering again.

Also it came really quick!

13 August 2026
Unprompted review

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