staterabikes.de Reviews 

6,729
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Great service and lightning‑fast delivery - the package arrived in Poland within 3 business days. Everything matched the description, was well packed, and absolutely worth the purchase. And the littl... See more

Company replied

Rated 4 out of 5 stars

Great bike for a great price. Including checklist. Only point of improvement: the company delivering it was not communicating. I stayed home on the delivery date and then it arrived a day later.

Rated 5 out of 5 stars

I did order a e-road bike and are happy that i did order at Statera bikes and how everything was handled. Immediate confirmation and invoice after placing the order. When I inquired about the delivery... See more

Company replied

Rated 5 out of 5 stars

I'm very happy I decided to order my bike here. Got a really good deal on a Kalkhoff bike and the delivery was faster than I expected. Only small delivery complaint is: it was hard to track the delive... See more

Company replied

Company details

  1. Bicycle Store

Written by the company

STATERA steht für Abenteuerlust, Mut und Spaß. Wir sind humorvoll, locker und begeistern mit unserer Authentizität, denn: wir leben unseren Beruf und können bei der Kundenberatung oder beim Plauschen mit den Kollegen von unseren eigenen Sporterlebnissen berichten.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(6,729)

1,463 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect

Perfect. I am very happy with the service.

4 August 2026
staterabikes.de logo

Reply from staterabikes.de

Vielen Dank für die nette Bewertung!
Grüße vom StateraBikes-Team

Rated 4 out of 5 stars

Great bike for a great price

Great bike for a great price. Including checklist. Only point of improvement: the company delivering it was not communicating. I stayed home on the delivery date and then it arrived a day later.

4 August 2026
Rated 5 out of 5 stars

Everything was 👍

Everything was okay 👍

4 August 2026
staterabikes.de logo

Reply from staterabikes.de

Vielen Dank für die Bewertung und die 5 Sterne!
Grüße vom StateraBikes-Team!

Rated 2 out of 5 stars

Damaged bicycle

Damaged bicycle,

Why would you knowingly ship a bike with damage and then include a checklist stating that everything is in perfect order?!

They deliberately don't mention it because they know you won't bother returning the bike—it's too much of a hassle and costs money, too.
It’s a shame for a company that is so passionate about cycling.
They did offer a voucher—a whopping 30 euros—to spend in their webshop.
And the bike’s price had dropped by 245 euros in the meantime.
I don't get how they can be a CHIP leading shop.

17 July 2026
Rated 5 out of 5 stars

Perfect experience

Perfect experience, bikes are ready to ride upon delivery

26 June 2026
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Reply from staterabikes.de

Vielen Dank für die Bewertung und die 5 Sterne!
Grüße vom StateraBikes-Team!

Rated 5 out of 5 stars

Ordered a bike from The Netherlands

Ordered a bike from The Netherlands. Worked perfectly! Great experience.

29 May 2026
staterabikes.de logo

Reply from staterabikes.de

Vielen Dank für die liebe Bewertung! Das freut uns sehr :-)
Grüße vom StateraBikes-Team!

Rated 4 out of 5 stars

Our order could not be delivered

Our order could not be delivered. However, payment had been made in advance. We did not want to place our new order until the payment had been refunded. This process was completed within a few days wo we placed a new order.

22 May 2026
Rated 5 out of 5 stars

Great bike, super fast delivery

I'm very happy I decided to order my bike here. Got a really good deal on a Kalkhoff bike and the delivery was faster than I expected. Only small delivery complaint is: it was hard to track the delivery (to NL). It seemed like the bike had not really moved over the weekend, which makes sense. And all of a sudden it was out for delivery, without any notification or option of picking a date. Now I was working from home, so it worked out perfectly. Thanks for the awesome bike!

14 May 2026
Unprompted review
staterabikes.de logo

Reply from staterabikes.de

Vielen herzlichen Dank für die 5 Sterne Bewertung!
Grüße vom StateraBikes-Team!

Rated 5 out of 5 stars

Bravo

everything was great, recommended

17 March 2026
staterabikes.de logo

Reply from staterabikes.de

Vielen herzlichen Dank für die 5 Sterne Bewertung!
Grüße vom StateraBikes-Team!

Rated 4 out of 5 stars

Overall I'm happy with purchase

The initial bike setup was great, I didn't need to work a lot;) The only con is a package, it's too fragile. I had multiple holes in it (from transport) but luckily bike was not scratched or damaged (but it could). I was buying bikes from different shops and you have the worst packaging so please improve this :(

15 January 2026
Rated 5 out of 5 stars

I am a happy driver of the kalkhof…

I am a happy driver of the kalkhof image 3 move blx ebike, which one performa very well. Its a great ebike, very reliable. I am using the ebike every day, 5 days in a week. In just 1,5 months I made about a thousand km’s. And still drives like a new one.
Statera BIKES is a great shop and delivered the bike in just a few days.

10 March 2026
staterabikes.de logo

Reply from staterabikes.de

Vielen Dank für die Bewertung und die 5 Sterne!
Grüße vom StateraBikes-Team!

Rated 5 out of 5 stars

Top bikes.

Top bikes.
Good website.
Quick delivery.

1 January 2026
Unprompted review
staterabikes.de logo

Reply from staterabikes.de

Vielen Dank für die Bewertung und die 5 Sterne!
Grüße vom StateraBikes-Team!

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