I was disappointed in the policy to renew automatically without any email for a heads up. And it is a considerable amount on money. I was skeptical about life membership as I didn’t think it was offe... See more
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An EdTech platform that seamlessly blends ancient Eastern philosophies with modern technologies — offering courses, rituals, and practices for personal & spiritual growth.
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I manifested disappointment towards the Spirio experience and requested a refund for an unwanted renewal. Despite I didn’t obtain what I initially desired during the several emails exchange I felt that Spirio has an exceptional team that really listens and prioritizes the costumers. Always very friendly and available, with extremely quick responses and helpful insights that completely transformed my first opinion. They offered an alternative solution and know I desire to approach the app with a different vibration.
They were knowledgeable, polite and really wanted my experience to be the best.
I have received great support. They have been very helpful. I do recommend Spirio.
Very timely response and my situation was taken care of.
I asked for a refund because of financial difficulties, and there were no questions asked and refund was granted. For this, I am truly grateful.
Contacted Spirio on numerous occasions, and in plenty of time to cancel my subscription, and amazingly, they couldn't find my account in time, so a further charge was made.
I haven't used the app yet but the customer service is exceptional which gives me confidence that the app will be just as good.
Reply from Spirio
Excellent customer service and timely responses.
Reply from Spirio
ATTENTION!!! This application tricked me to pay with an offer . They never informed me that with that payment I subscribed to monthly charge of 50 eur ! I never knew that I was subscribed. They charged my bill and again never informed me that I am charged- everything else that I am subscribed inform me every month that they charged my bill- Spirio keeps it hidden. I saw my money missing from my account and then is when I discovered ! Customer support then told me that by accepting Terms of use I was subscribed ! It’s not worth the charge is basic stuff not worth subscribing.
To be very honest, it is difficult for me to rate this service because by nature, I sign up for things and then forget that I have done so and then discover it and realize that I just didn’t have time to use this the service so my apologies
Reply from Spirio
I looked at this with consideration of using the service but determined it was not for me. For the privilege of assessing the service in May 2026, I paid $64.98. I cancelled the subscription as I knew I would not use it and currently could not and cannot afford it. I thought that would be the end but apparently not as Spiriohub billed me $89.99 for a three month subscription today. When I reminded them I had already cancelled the service I was informed exactly what I was previously told three months ago; “Your subscription has been successfully cancelled.” But! I get to enjoy three more months of access that I will not use just like the last time I cancelled. Time to call the AGs office to have this scrutinized for fraud. Hopefully, with government oversight Spiriohub will also feel frustration.
Reply from Spirio
Customer service is always quick to respond, helpful, accommodating and delightful
I am really enjoying every single lesson in my program.
Reply from Spirio
Thank you for your wonderful content. The meditations were great, I was able to feel at ease, completely relaxed. I am enough and I am the gardener of my life and I choose what grows in my garden.
Reply from Spirio
There was a quick response to my email regarding cancelling the ongoing subscription which I didn’t realise as I thought it was a one off purchase .
Reply from Spirio
So far so good. I never practised yoga meditation. I just tried to find a solution to heal my thoughts from depresion.
As none native it would be great to have subs so its more easy to understand
I will update my experience after
Reply from Spirio
With confusion on my part l emailed as l had managed to pay twice. Google where not willing to help but your customer service did. I am very grateful. They also explained this in a simple way so l eventually realised what l had done. So a big thank you to your customer service team. Now l can get on with enjoying your app which looks extremely good. Also each enquiry was answered quickly. Team was able to help me find a solution to a very worrying few days. Thank you again
Reply from Spirio
great team, feels refreshing being listened to, and feels like the brand actually cares about helping people. that is something i support
Reply from Spirio
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