Spirio Reviews 

6,319
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 2,455 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the prompt, highly efficient customer service team for resolving their issues quickly and providing supportive, professional communication. Consumers also deeply appreciate the helpful staff members who offer clear guidance and reassurance, ensuring users feel valued, safe, and understood throughout the entire process. However, some people mentioned that the online onboarding and purchasing flow can occasionally be confusing and unclear regarding extra costs. A few other people also felt that navigating the digital platform or finding specific information during sessions was somewhat difficult to manage initially.

What people talk about most

Response time

Clients share positive opinions on response time, consistently highlighting the prompt and efficient... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting an efficient, kind, and prompt... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and kind. Reviewers frequently highlight the... See more

Service

Reviewers highlight positive aspects of service, describing it as impeccable, timely, direct, and completely... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how well-put-together and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was disappointed in the policy to renew automatically without any email for a heads up. And it is a considerable amount on money. I was skeptical about life membership as I didn’t think it was offe... See more

Company replied

Rated 5 out of 5 stars

Customer service is second to none, never experienced such a prompt response before, ever. Resolved my queries in a matter of minutes. Absolutely love this app, I just can't afford it right now. Whole... See more

Company replied

Rated 5 out of 5 stars

I was not familiar with Spirio and noticed that through paypal my credit card had been charged one more than one occasion. I contacted Spirio...they explained their service and reversed my charges.... See more

Company replied

Rated 5 out of 5 stars

Their prompt reply and resolution time was unexpected but very welcome. They made an exception to their refund policy for me, which was fantastic! They were polite and kind and even though I'm sur... See more

Company replied


Company details

  1. Education Center

Written by the company

An EdTech platform that seamlessly blends ancient Eastern philosophies with modern technologies — offering courses, rituals, and practices for personal & spiritual growth.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(6,319)

3,177 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I manifested disappointment towards the…

I manifested disappointment towards the Spirio experience and requested a refund for an unwanted renewal. Despite I didn’t obtain what I initially desired during the several emails exchange I felt that Spirio has an exceptional team that really listens and prioritizes the costumers. Always very friendly and available, with extremely quick responses and helpful insights that completely transformed my first opinion. They offered an alternative solution and know I desire to approach the app with a different vibration.

6 September 2026
Rated 5 out of 5 stars

Great customer service

I haven't used the app yet but the customer service is exceptional which gives me confidence that the app will be just as good.

3 September 2026
Spirio logo

Reply from Spirio

Hi Steve,

Thank you for placing your trust in us!

It means a lot that the customer service alone has already given you confidence in what's ahead. We hope the app itself lives up to that first impression and becomes a meaningful part of your path 😊

With love,
Spirio Team

Rated 1 out of 5 stars

ATTENTION!!

ATTENTION!!! This application tricked me to pay with an offer . They never informed me that with that payment I subscribed to monthly charge of 50 eur ! I never knew that I was subscribed. They charged my bill and again never informed me that I am charged- everything else that I am subscribed inform me every month that they charged my bill- Spirio keeps it hidden. I saw my money missing from my account and then is when I discovered ! Customer support then told me that by accepting Terms of use I was subscribed ! It’s not worth the charge is basic stuff not worth subscribing.

30 August 2026
Unprompted review
Rated 3 out of 5 stars

To be very honest

To be very honest, it is difficult for me to rate this service because by nature, I sign up for things and then forget that I have done so and then discover it and realize that I just didn’t have time to use this the service so my apologies

1 September 2026
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Reply from Spirio

Dear Kathleen,

Thank you for your honest review! We completely understand that life can get busy, and making time for yourself is not always easy.

If you ever decide to give Spirio another try, many of our practices take just 15 minutes a day, making it easier to fit them into a busy routine.

We hope you’ll find a moment that feels right for you to explore the app🤍

With care,
Spirio Team

Rated 1 out of 5 stars

How Many Cancellations Are Required?

I looked at this with consideration of using the service but determined it was not for me. For the privilege of assessing the service in May 2026, I paid $64.98. I cancelled the subscription as I knew I would not use it and currently could not and cannot afford it. I thought that would be the end but apparently not as Spiriohub billed me $89.99 for a three month subscription today. When I reminded them I had already cancelled the service I was informed exactly what I was previously told three months ago; “Your subscription has been successfully cancelled.” But! I get to enjoy three more months of access that I will not use just like the last time I cancelled. Time to call the AGs office to have this scrutinized for fraud. Hopefully, with government oversight Spiriohub will also feel frustration.

31 August 2026
Unprompted review
Rated 5 out of 5 stars

I got really good help from costomer…

I got really good help from costomer service. 👍

31 August 2026
Spirio logo

Reply from Spirio

Hey Emma,

Thank you for taking the time to share your feedback! It means a lot to know that your experience with our team left you feeling supported🙌

Rated 5 out of 5 stars

Customer service is always quick to…

Customer service is always quick to respond, helpful, accommodating and delightful
I am really enjoying every single lesson in my program.

29 August 2026
Spirio logo

Reply from Spirio

Dear Michelle,

We are deeply grateful for your kind words! Feedback like yours is a huge source of inspiration for our whole team ✨

Rated 5 out of 5 stars

I am enough

Thank you for your wonderful content. The meditations were great, I was able to feel at ease, completely relaxed. I am enough and I am the gardener of my life and I choose what grows in my garden.

30 August 2026
Unprompted review
Spirio logo

Reply from Spirio

Hello Daiva,

Thank you for sharing such a beautiful reflection with us!

It’s wonderful to hear that the meditations helped you find a sense of ease and deep relaxation. We’re grateful Spirio could be part of a moment that left you feeling more connected to your own path💜

With love and care,
Spirio Team

Rated 5 out of 5 stars

There was a quick response to my email…

There was a quick response to my email regarding cancelling the ongoing subscription which I didn’t realise as I thought it was a one off purchase .

30 August 2026
Spirio logo

Reply from Spirio

Hi Marie,

Thank you for your review!

We’re pleased that you received a timely response and that our team could help you. Getting clear answers quickly can make all the difference😊

Rated 4 out of 5 stars

So far so good

So far so good. I never practised yoga meditation. I just tried to find a solution to heal my thoughts from depresion.
As none native it would be great to have subs so its more easy to understand
I will update my experience after

29 August 2026
Unprompted review
Spirio logo

Reply from Spirio

Hello Peter,

We’re happy you’ve chosen to explore something new with Spirio! Sometimes the smallest decision to try something different can become the start of a much bigger shift.

We also appreciate your suggestion about subtitles and understand how helpful they could be for following the practices in a language that isn’t your first🙏

With gratitude,
Spirio Team

Rated 5 out of 5 stars

With confusion on my part l emailed as…

With confusion on my part l emailed as l had managed to pay twice. Google where not willing to help but your customer service did. I am very grateful. They also explained this in a simple way so l eventually realised what l had done. So a big thank you to your customer service team. Now l can get on with enjoying your app which looks extremely good. Also each enquiry was answered quickly. Team was able to help me find a solution to a very worrying few days. Thank you again

25 August 2026
Spirio logo

Reply from Spirio

Dear Maggie,

Thank you for sharing your experience with us!

We're thrilled that our team could clear up the confusion and put your worries to rest. With that stress behind you, we hope you can simply enjoy your practice and see where your Spirio journey takes you💜

With care,
Spirio Team

Rated 5 out of 5 stars

great team

great team, feels refreshing being listened to, and feels like the brand actually cares about helping people. that is something i support

24 August 2026
Spirio logo

Reply from Spirio

Hello William,

We sincerely appreciate your review!

Feeling heard can make all the difference, and we’re so glad you felt genuinely cared for by our team. Feedback like yours reminds us why we do what we do✨

Best wishes,
Spirio Team

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