Shopping in Japan is an absolutely awesome shop and Erika ist the Queen of Customer Support and Communication. The overall experience was pure pleasure. I bought two watches from them in a span of a m... See more
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Company details
Written by the company
Casio / Seiko / Citizen / Orient / Sony / Oyaide / Canon / Nikon / Zojirushi
Contact info
Yokohama, JAPAN, United States
- sales@shoppinginjapan.net
- shoppinginjapan.net
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An excellent shopping experiance.
An excellent shopping experiance.
I usually do not shop online, but Shopping in Japan is all that they say they are. A rice cooker delivered to Norway in 7 days at the cost they said. Brilliant!
Amazing watch! Great Customer Service. Shipping very fast.
An amazing watch with great visual impact! Perfect size and fit. Very accurate. Beautiful, comfortable bracelet.
Super-fast shipping; the watch arrived ahead of schedule.
Very efficient and friendly customer service. Erika is truly helpful and kind.
Thanks for the postcard from Japan—much appreciated!
I will definitely buy more watches!
Great experience overall
Great experience overall. Amazing service and product. Seiko 5 SRPE63
SIJ has the watches!
SIJ has the watches (new/unused) that I can't find anywhere else. Their service is excellent from ordering to delivery. I've purchased 2 Seiko watches from SIJ in the last 6 months and will purchase again without hesitation. Looking for that hard-to-find or rare timepiece in new, unused condition, look no further than shoppinginjapan.net.
This is the second time that I have…
This is the second time that I have ordered from Shopping in Japan. Their customer service is second to none - big shout out to Erika who looked after my order and was super helpful with any queries I had! Will not hesitate to use them in the future, very happy with my stopwatches thank you!
Fantastic Buyer Experience
Absolute perfection! Great communication and lightning fast shipping. Erika is the BEST!
Clear website, fast delivery
Clear website, great selection of products. Delivery to The Netherlands was fast with almost daily status updates. The whole process from ordering to delivery was hassle-free.
Love it somuch fast shipping 👍👍👍
Fast shipping and reliable shipping…
Fast shipping and reliable shipping updates. DHL delivered precisely as reported. Got a great JDM citizen promaster at a very fair price. I will become a regular customer.
Excellent service
Very nice customer service, and far faster delivery then even what was listed on the site.
Got exactly what I wanted for an amazing price. I will definitely order from them again!
I've purchased several watches from…
I've purchased several watches from them now and every single experience has been seamless — lightning fast responses and deliveries that are always right on schedule. Truly a pleasure to do business with and I keep coming back for a reason!
Everything was quick and clear
Everything was quick and clear. Team was responsive and communicated what I could expect when shipping into the states. Great price, fast shipping.
Great business 👍🏼 will come back again…
Great business 👍🏼 will come back again for more purchases
Trouble free transaction
Trouble free transaction. Really impressed with the friendly, professional service received from Erica.
The volume of emails from DHL (17) were annoying, bordering on pestering though. Advising on progress is one thing but 17!
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