Shopping In Japan NET Reviews 

2,803
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 330 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast international shipping methods and the extremely secure, careful packaging of all their rare Japanese domestic market watches. Consumers heavily highlight the exceptional customer support, noting that representatives are extremely helpful, polite, and maintain clear, constant communication throughout the entire order process. However, some people mentioned that buyers are personally responsible for understanding and paying customs duty taxes on their international orders. Reviewers additionally appreciated receiving unexpected small gifts, handwritten notes, and prompt tracking updates, making the overall shopping journey exceptionally smooth and delightful.

What people talk about most

Product

Consumers find product to be positive, highlighting the great selection and rare items available. Reviewers... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the remarkably fast and... See more

Service

People report high satisfaction and appreciation with the professional service. Consumers highlight lightning... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting it as exceptionally helpful,... See more

Order

Clients share positive opinions on order, highlighting a completely hassle-free and straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shopping in Japan is an absolutely awesome shop and Erika ist the Queen of Customer Support and Communication. The overall experience was pure pleasure. I bought two watches from them in a span of a m... See more

Rated 5 out of 5 stars

It was a pleasure dealing with Shopping in Japan. Once “my watch” was back in stock, the order was filled promptly, securely packaged and got to Canada quickly. The product was exactly as described... See more

Rated 5 out of 5 stars

Erika of SIJ was in contact with me the whole time from the moment I purchased the watch until the day it arrived. she kept me in the loop and aware of the shipping process from Japan all the way to... See more

Rated 5 out of 5 stars

Amazing customer service and products. Erika was kind and helpful in the whole process. I did not expect to receive a thank you email when I placed the order. She was helpful in answering my que... See more


Company details

  1. Watch Store

Written by the company

Casio / Seiko / Citizen / Orient / Sony / Oyaide / Canon / Nikon / Zojirushi


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

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5.0

All reviews

(2,803)

340 reviews in the last 12 months

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Rated 5 out of 5 stars

An excellent shopping experiance.

An excellent shopping experiance.
I usually do not shop online, but Shopping in Japan is all that they say they are. A rice cooker delivered to Norway in 7 days at the cost they said. Brilliant!

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Amazing watch! Great Customer Service. Shipping very fast.

An amazing watch with great visual impact! Perfect size and fit. Very accurate. Beautiful, comfortable bracelet.

Super-fast shipping; the watch arrived ahead of schedule.

Very efficient and friendly customer service. Erika is truly helpful and kind.

Thanks for the postcard from Japan—much appreciated!

I will definitely buy more watches!

23 August 2026
Rated 5 out of 5 stars

SIJ has the watches!

SIJ has the watches (new/unused) that I can't find anywhere else. Their service is excellent from ordering to delivery. I've purchased 2 Seiko watches from SIJ in the last 6 months and will purchase again without hesitation. Looking for that hard-to-find or rare timepiece in new, unused condition, look no further than shoppinginjapan.net.

20 August 2026
Rated 5 out of 5 stars

This is the second time that I have…

This is the second time that I have ordered from Shopping in Japan. Their customer service is second to none - big shout out to Erika who looked after my order and was super helpful with any queries I had! Will not hesitate to use them in the future, very happy with my stopwatches thank you!

18 August 2026
Rated 5 out of 5 stars

Excellent service

Very nice customer service, and far faster delivery then even what was listed on the site.

Got exactly what I wanted for an amazing price. I will definitely order from them again!

13 August 2026
Rated 5 out of 5 stars

I've purchased several watches from…

I've purchased several watches from them now and every single experience has been seamless — lightning fast responses and deliveries that are always right on schedule. Truly a pleasure to do business with and I keep coming back for a reason!

31 July 2026
Rated 5 out of 5 stars

Everything was quick and clear

Everything was quick and clear. Team was responsive and communicated what I could expect when shipping into the states. Great price, fast shipping.

11 August 2026
Rated 5 out of 5 stars

Trouble free transaction

Trouble free transaction. Really impressed with the friendly, professional service received from Erica.
The volume of emails from DHL (17) were annoying, bordering on pestering though. Advising on progress is one thing but 17!

19 August 2026
Unprompted review

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