Shopping is super easy and the bottle works! Lost a star because the bottle does leak when it’s in bags and not held directly upright despite it saying it’s leakproof, no matter how much you tighten i... See more
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air up is the world's first drinking system that can flavor water only by adding a scent. The founders want to reduce the excessive consumption of sugar in the form of soft drinks and at the same time save plastic and CO2. air up was founded in 2019 and is headquartered in the heart of Munich. The starter sets and fragrance pods are available at www.air-up.com.
Germany
Replied to 99% of negative reviews
Typically replies within 1 week
This company is a scam!
I purchased and decided to cancel 5 min later.
They say we already send the product. What is a lie! They don't accept cancellations. Even if they did t process anything yet.. once the money is with them.... Bye bye...
What a bad company qnd service.
Run a way from this type of brands and companies.
The bottle we received for our seven year old son has started leaking & is covered under the warranty but we have not been able to get a contact email or phone number to get a replacement. The chat facility is one of the worst I have come across. So disappointed - if I don’t hear back from them by next week I will instruct my bank to recover the money I spent.
How can a seller not have a contact point & I don’t mean the chat facility which is on auto.
Came quicker than expected. Lovely colours and design. 8 year old Granddaughter loved it as it was for her birthday.
Reply from air up
Great service arrived promptly. My grandson was over the moon with his air up saying I was the greatest of all time for getting it for part of his Birthday present
Reply from air up
I thought I disliked drinking water before airup. I’m drinking so much more now and enjoying it! Love the Lemon Lime Soda flavour.
Reply from air up
Had to contact customer support but got in a day :)
Reply from air up
Thankfully I only bought the straw and some pods to try.
Firstly, trying to drink through the straw is like trying to drink through one that has a split in it! Lots of effort for minimal reward! When I do finally manage to get some water in my mouth, I admit there is a slight hint of the flavour from the pod, but still mostly tastes like water.
Needless to say I won’t be buying any more pods and I certainly won’t be buying any of the tumblers etc which was my intention if I liked it!
Reply from air up
Lots of flavours to choose from, quick delivery. Subtle flavour which I like
Reply from air up
Very poor delivery experience. They give a tracking number that is internal. When you press on the tracking button it leads you to the Royal Mail website which does not recognise the number given.
Signed up and did not receive the 15% off code despite enquiring 3 times
Reply from air up
Lovely cup great quality and love the flavour only thing I’m not sure of if the bubble effect feels like I can’t quite get enough water in the straw ,wasn’t expecting that but only a minor gripe ,all in all very happy
Reply from air up
I recent order in good time and my granddaughter was extremely pleased with the items. I would definitely use this company again.
Reply from air up
I absolutely love my air up bottle, helps me to stay hydrated and the pods encourage me to drink a lot more water than I normally would.
Reply from air up
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