A trustworthy and reliable company. Fast support with real assistants (a big rarity nowadays, since everywhere it’s just bots). They helped me with the order and filling in the details, double-checke... See more
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At ShipGerman, we're not just about delivering packages – we're about delivering a piece of Germany to the world! Our mission is to make it effortless and affordable for you to shop from German retailers and receive your treasures no matter where you are. With ShipGerman, package forwarding from Germany becomes a breeze – and it won't break the bank! Imagine shopping for your favorite German goodies and having them re-delivered right to your doorstep, as if you were in Germany yourself. That’s the magic of ShipGerman. Our top-notch facility in Germany is like a magical warehouse, ready to handle everything from small surprises to large delights. We offer awesome services like consolidating multiple packages, secure storage, and repackaging to make sure your items travel safely. Our online platform is super user-friendly, letting you track your shipments and manage orders with just a few clicks. Plus, our team of logistics wizards is always here to make sure your experience is nothing short of fantastic. Whether you’re a shopping enthusiast or a business ready to conquer international markets, ShipGerman is your trusty sidekick. Join us and experience the joy of having Germany delivered to your doorstep, all without breaking the bank!
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They are so easy to work with!
They are so easy to work with. You receive notice immediately when your package arrives and once you request to ship, they are quick to consolidate and send your package. Communication is great, especially when your packaging is smaller than originally quoted to save money. Highly recommend ShipGerman for all of your shipping needs to the US from European countries!
Such great service
Such great service! Thank you so much for getting my package to me in South Africa so quickly.
Thank you very much
Thank you very much! The customer service was excellent, and the shipment moved very quickly within Germany. Unfortunately, it was delayed after reaching the destination country and arrived later than expected.
Reply from ShipGerman
perfect and fast
Just works.
Good communication
Good communication. Always answered my questions quickly. Once my package arrived in my home country from Germany and changed carriers, it was difficult to know where the package was. I live on an island. The package stayed on the mainland for a while. It took a full month to be delivered to my house. I had expected it to be quicker. Not sure ShipGerman had any control over that though.
Five stars!
Product arrived earlier than expected, communication and instructions were clear, and fees were reasonable.
Got My German-Exclusive Product Quickly and Simply
Did this as a test to see if I could actually successfully get German products that I can't order to the US directly... and sure enough, it came extremely fast, had no issues, and the process was quite smooth. If another drop happens in the future that I need a German address for, I'll definitely be using again!
Fantastic
Fantastic. Used 3 times so far and has been super easy and no issues.
Was very convenient and fast
Was very convenient and fast, customer service promptly reached out to me when customs needed more information.
The prices are reasonable,yes it it not…
The prices are reasonable,yes it it not cheap,but there are no hidden fees,and it is much cheaper than going to abroad and buy the goods there,in case of question they write you back quickly. I recommend them,and will use them in the future for sure. Their rapidness is a plus!
Good Shipment
It was clear that you wanted me to have a good shipping experience...
And I did! Communication was excellent, and web site process was very understandable. Customer service was great. Availability for the item I purchased was very limited here in USA which led to me using your service. Thanks, it worked out very well.
No time wasted shipped OS in a week.
Smooth
Very easy, smooth experience with clear steps and quick service for a good price.
That was the smoothest and fastest…
That was the smoothest and fastest shipment proxy I've ever encountered. Proper pricing too! Just wow!
Perfect!
Great service, instant reply when you have an enquiry, instant shipping, reasonable prices. Thank you ❤️
Everything went well and the shipping…
Everything went well and the shipping was super fast. Thank you. 💗
Super super quick and seamless experience
Bought a macbook on Mediamarkt, it arrived to ShipGerman's warehouse Monday at noon, it was registered on my account in less than an hour. I paid for the shipment and it was shipped that same day (Germany to DK). Today, Wednesday morning less than 48 hours later, I received it already.
Warning: do not use this service!
1. The current flow to get an item shipped is this: 1) pick shipping method -> 2) Pay for shipping costs -> 3) VERIFY YOUR IDENTITY. This is insane, first they take your money and THEN they force you to use an external identity verification service.
2. The identity verification service they use is Veriff. Veriff had a data breach in December 2025, where personally identifiable information was stolen. Veriff's privacy policy also states that they use data for advertising purposes and "generally do not sell personal data".
3. You CANNOT change your shipping address once you have saved it. They force you to ship at least 1 item to that address before they allow you to edit it. Meaning - if you make a typo in your address, you are stuck with that typo. If your parcel gets returned back to them because of incorrect address - well, they will treat it like it was your fault.
In case they respond to this review - it'll just be generic excuses they mask as "justification" for their policies. I recommend everyone to seriously rethink using this service.
Reply from ShipGerman
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