Sean Hennessy Electrical Superstores Reviews 

149
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 120 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the outstanding overall service and support. Customers consistently highlight the friendly and knowledgeable staff who provide helpful guidance in-store, making shopping smooth and very pleasant. Delivery services are exceptionally fast, with many consumers noting same-day or next-day arrivals alongside polite drivers who manage installations carefully. Some reviewers were not happy with faulty product issues and unhelpful responses when attempting to resolve various appliance problems. A few people also encountered poor interactions or persistent issues with malfunctioning units shortly after purchase, expressing disappointment regarding post-sale handling.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing them as exceptionally friendly, knowledgeable, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting exceptional speed and... See more

Product

Customers consistently note positive experiences with product, highlighting good ranges and reasonable... See more

Service

Customers report overall satisfaction and positive experiences with the service, praising the prompt and... See more

Order

Clients share positive opinions on order, highlighting the incredibly fast and efficient service with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t get any other shop in the country to supply me with an American fridge that would fit the narrow space I have. The doors needed to be removed off the old one, taken outside and taken away f... See more

Rated 5 out of 5 stars

Had a tumble dryer delivered today, only ordered it last night. The driver Seán made contact with me early this morning and gave me an estimated arrival time. Access to my home can be difficult but Se... See more

Company replied

Rated 5 out of 5 stars

Fantastic service and the best price going from Sean Hennessy Electrical, Rathkeale My integrated fridge gave up on me suddenly, and I needed a replacement fast. Jason in-store was brilliant, so he... See more

Rated 5 out of 5 stars

I ordered an electric oven online at 7.40am received a phone call at 8.20am to say that my oven would be delivered that morning by 10am, an absolutely fantastic service. I have dealt with Sean Hennes... See more

Company replied


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

149 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.8

All reviews

(149)

123 reviews in the last 12 months

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Rated 5 out of 5 stars

First Class

Online shopping experience was excellent. The prices were good and a big selection of brands. Fast delivery and the delivery driver, Sean was great and very friendly. He was delivering from Limerick to me in Cork and he kept in touch by phone to update me about the arrival time. First class.

31 August 2026
Unprompted review
Rated 5 out of 5 stars

Rathkeale shop

Rathkeale shop - friendly staff who showed us our options and listened to our needs. Came away with a quality product at a reasonable price.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service was looking…

Fantastic customer service was looking for new tv and was unsure of sizes. Rachel M was so so helpful and went through the various sizes and which would suit best for the size of my room. Would highly recommend them and lovely to walk into a store today to such pleasant people.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I ordered a washing machine Monday morning, got a call Tuesday morning at 8.30 to say the machine would be on in forty minutes. Seanie arrived within forty minutes and had the new machine in the house and old machine taken away within 10 minutes. Seanie was very friendly and obliging. Couldn’t have asked for a better service!

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Very easily done online

Very easily done online, the delivery driver rang and gave me an estimated time he was on the button. Very friendly and helpful phone call to arrange delivery and delivery driver

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Ordered cooker, delivered the next day and they took away the old cooker. Completely hassle free, Caoimhe in the showroom was very friendly and knowledgeable about all the products. I would highly recommend and will be using them again going forward.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Really good service

Really good service, really helpful delivery driver. I ordered on Thursday and the fridge was delivered the next day. Thanks!

14 August 2026
Unprompted review

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