Brilliant Product altogether, have tried many types of insoles , but these by far the best. Have purchased 4 pairs now to date , as I find them so good . Have advised loads of friends to buy th... See more
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No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 1 month
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It took a while to arrive but they…
It took a while to arrive but they great when I contacted them, very prompt response. A very good experience
It’s very concerning to see that this…
It’s very concerning to see that this site has a 4.1 rating here at the moment. They have products listed on their website that are 5-10 times the price these products cost in any regular shop or online from other providers. Was looking for a specific product from a US company to find an EU or UK shop that stock it and could deliver to Ireland. This site has it listed at 3 times the price the original company charges. Started looking around the website and saw a box of 40 tampax for over €40. That would cost a maximum of €10 in a shop or online from a pharmacy. I understand that some products are from the US (brands like Crest etc) and so might justify a higher price, but definitely not 4 times more. Seeing other reviewers say they had to pay customs charges in addition anyway, meaning the higher price paid to this company is not justified, even if it was a reasonable one. Other reviews say it was a good experience but based on the price alone, this company seems like a scam. Some people had thousands attempted to be charged to their card. Avoid and leave reviews.
Reply from NineLife Ireland
The items were just what I wanted &…
The items were just what I wanted & arrived quickly.
Extremely efficient service & quick…
Extremely efficient service & quick delivery
Took a while to get here but didnt have…
Took a while to get here but didnt have any other issues.
Prompt delivery & products arrived in…
Prompt delivery & products arrived in perfect condition
Good quality vitamins and supplements
Good quality vitamins and supplements. I will buy again from this company
Great communication regarding shipping…
Great communication regarding shipping and dates. Tracking was very accurate and delivered as per comms.
Excellent black paper
Excellent black paper, would buy again. John 25/08/2025
I am a first time user of this product
I am a first time user of this product, following recent and unplanned major abdominal surgery. I was searching the web looking for an abdominal support, when I came across your website. It answered all my needs. And in reality, the product matched exactly what was stated on the website. Thank you for the transparency of your website, and for your 100% accuracy of account of the particular product. Very much appreciated, as it will greatly assist in my recovery over the coming few months post operative.
Easy transaction
Easy transaction, fast and efficient shipping. Good quality packaging. Product is as described.
Happy with the purchase and experience
Happy with the purchase and experience
Excellent customer service
Easy to navigate website. Prompt delivery. Excellent customer service.
Good customer service
You had not got the tablets I was looking for but you were able to recommend a suitable replacement
Shakey start but excellent in the end .
After a very shaky start with ninelife , recieving 1kb instead of 5lb of sea salt and having no replies from them for a few weeks I finally was contacted by Julia from their customer complaint side . I have to say my interaction with her was amazing and she sorted all of my problems , even reimbursing 2 unexpected custom charges in both the 1lb and 5lb items .I would have no hesitation in dealing with ninelife in the future ,, thanks alot Julia .
Had some small queries that were dealt…
Had some small queries that were dealt with so efficiently and by such nice helpful staff. Would highly recommend this website particularly as their after care is excellent.
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