NotaryPro Reviews 

11,663
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 4,538 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the staff for being professional, patient, and extremely helpful throughout the entire online notarization process, making every interaction smooth and pleasant. Consumers frequently mention that the platform provides a seamless, fast, and efficient way to execute important paperwork without ever leaving the comfort of home. Some reviewers were not happy with waiting times, noting that scheduling appointments could occasionally be delayed or required extra patience to connect. A few individuals also experienced minor technical hurdles when trying to transfer necessary files or establish a stable video link.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the fast, efficient, and professional... See more

User experience

People report positive experiences with user experience, highlighting that the entire online process is... See more

Staff

Clients share positive opinions on staff, noting that the team is professional, friendly, and very... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast, convenient, and time-saving... See more

Response time

Customers had positive experiences with response time, highlighting quick support and fast call responses.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It wasn't instant. I thought that when I signed up, it would be completed within the hour. However, maybe they had to review the documents to ensure they could be signed before I had them notarized.... See more

Rated 5 out of 5 stars

Booking an appointment was very easy. Had a template to use for what I needed notarized. Video call was efficient and everything went smoothly. Would definitely recommend for any notary needs.

Rated 5 out of 5 stars

He worked with us, the place we connected didn't have headphones nor could they help us. However he could hear us trying to figure it out and just called my cell instead which I prob never would of th... See more

Company replied

Rated 5 out of 5 stars

It really made my work easy as I was unable to notarise my document when I was on a business visit and this online feature help me to notarise it online in front of a notary public. It was done in a v... See more

Company replied


Company details

  1. Notary Public
  2. Commissioner for Oaths
  3. Legal Services

Written by the company

Convenient online appointment booking with flexible evening and weekend hours. We make it easy to find a notary, at times that work for you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(11,663)

4,301 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The website is not great

The website is not great, we had a hard time downloading our documents and what we needed to provide was confusing. It cost us an extra appointment. If you have questions, email or call, they have very helpful customer service.

5 September 2026
Rated 5 out of 5 stars

Got everything done in few minutes

It was a quick and time-saving experience. The person who assisted me was very helpful and had excellent explanation skills. They made the whole process easy to understand and guided me clearly. Highly recommended!

4 September 2026
Rated 3 out of 5 stars

A very frustrating and unprofessional…

A very frustrating and unprofessional experience. The process took an excessively long time due to the agent's hesitation. She initially agreed to notarize the signature, then backed out, and finally agreed only after requesting an extra fee. To make matters worse, I was charged twice for the exact same transaction.
While I was very patient and cooperative when she needed multiple times to review the documents, she was pushy and impatient when asking me to verify signatures. Combined with several connection drops throughout the session, this turned into a bitter and unpleasant experience

3 September 2026

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