Mr. Christmas Reviews 

745
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 736 reviews, reviewers had a great experience with this company. Customers are genuinely delighted with the wonderful holiday decorations, noting that the items arrive in fantastic condition and feature stunning, intricate details that truly bring joy to their homes. People consistently highlight the remarkably fast delivery service, noting that packages are securely packaged and arrive promptly before the holidays. Some reviewers were not happy with specific aspects of their orders, mentioning that a few items arrived damaged or broken during transit. Consumers also noted challenges with customer support, pointing out that getting timely email responses or effective resolutions for defective products can occasionally be frustrating.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items arrive in great condition and work as... See more

Quality

Consumers find quality to be ambiguous, with opinions sharply divided regarding craftsmanship. Many reviewers... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting prompt and fast shipping times.... See more

Order

Users describe ambiguous interactions with order, highlighting both positive and negative experiences. Many... See more

Price

Customers had ambiguous experiences with price, reflecting both strong dissatisfaction and genuine... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very impressed with shipping such a breakable item. Arrived in perfect condition and the tree is beautiful. I cannot wait to change the lights for each holiday. My only issue is my tv remotes change t... See more

Rated 5 out of 5 stars

Where do I even start? This has blown me away with the charm and the excitement. This has to be the best way to celebrate Christmas by being able to see the magical joy with my kiddos. On top of tha... See more

Rated 5 out of 5 stars

I have purchased from Mr Christmas many many times for years now. My packages arrive in great condition and on time sometimes actually earlier than expected. The decorations are just beautiful,the pai... See more

Rated 5 out of 5 stars

I bought 4 of these this season. The first for my mother, then my wife and finally my two sisters. I was so blow away by the intricacies and details and movements of the carousel from my mother’s that... See more


4.1

Great

TrustScore 4 out of 5

745 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(745)

737 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Find!

Santa in his truck is so well made and even cuter than in the ad. The music and motion add a plus to this cheerful decoration. It arrived promptly.

2 February 2026
Rated 5 out of 5 stars

Beautiful

Beautiful, can't say enough. It has several light patterns and they're all beautiful, even turned off!

2 February 2026
Rated 1 out of 5 stars

Multiple order cancellations

I had been trying to get a certain carousel for my child. She loves carousels and this was the nicest one I could find. It was sold out. I signed up for text and email notifications for the carousel. It came back in stock twice. I checked out and purchased carousel within 3 minutes of the first text. Several days later, order cancelled. Signed up for notifications again. It came back in stock a second time. I checked out and had confirmation email within one minute of receiving text. Order cancelled again several days later. Emailed support and there was nothing they could do for me. Disappointing experience.

27 January 2026
Rated 1 out of 5 stars

Hideous yellow lights

I got an all white thinking it was going to be white lights I got it it has ugly yellow lights on an all white carousel it’s hideous but if I send it back it was like over 100$ in shipping .. sooooo disappointed this was very expensive

30 December 2025
Rated 3 out of 5 stars

Disappointed in Customer Service

I love how these trees look. Unfortunately, the second time I went to replace the batteries, the little latch on the plastic door broke off, and now my batteries will not stay in. I have had my tree for less than a month, and when I reached out to customer service, they said they could not offer me a refund or replacement. I had planned on buying more trees from them, but now I will take my money elsewhere.

23 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look