Dennehey Design Reviews 

1,960
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 641 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful craftsmanship of the handmade products, noting that items always arrive securely packaged and right on schedule. Consumers also appreciate the exceptional customer service, mentioning friendly and responsive staff members who gladly assist with personalized orders and special requests. Though some customers experienced issues, a small number noted minor imperfections such as rough wood finishes or unpolished metal edges on certain items. Reviewers occasionally mentioned receiving incorrect quantities or experiencing delivery delays, but they appreciated that support teams worked diligently to resolve these problems.

What people talk about most

Product

Customers report overwhelmingly positive experiences with the products, highlighting the exquisite... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items are exceptionally well-made with... See more

Order

Users describe positive interactions with order, highlighting a clear, easy ordering process and helpful... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that things ship really quickly and arrive... See more

Customer service

People report positive experiences with customer service, praising the polite, helpful, and accommodating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just love all the hearts and excited to give them out at a church conference next month. I did receive one extra heart that was supposed to be customed, but I never saw where I was supposed to put... See more

Company replied

Rated 5 out of 5 stars

My first order…ordered “Hearts from the Holy Land” for my best friends who were dealing the breast cancer and post surgery, respectively. Received an updated company email saying my order may... See more

Company replied

Rated 5 out of 5 stars

I ordered the America 250 set to honor & to celebrate this country I love so dearly. The designs on the 6 hearts were perfect choices! Thank you! As I age, I find it harder to decorate as I use to do.... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate website, the crosses are top quality, beautifully constructed pieces of art. The pocket crosses that I now carry with me are constant reminders that I am never alone, and my wall cros... See more

Company replied



Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Decoration and Interior Design Store
  4. Handicraft
  5. Home Goods Store
  6. Woodworker

About Dennehey Design

Written by the company

We’re Shane & Bonnie Dennehey the husband & wife team behind Dennehey Design.

Woodwork is Artwork
Part artist's studio, part woodshop—Dennehey Design Company is 100% committed to creating beauty with handmade products—right here in Texas, USA. We do it because we love bringing new things into the world. We make meaningful decor that inspires people to share love, hope, and joy.

Embracing the Charm of the Aged
We Believe in the Beauty of Imperfection Local reclaimed wood is the source of nearly everything we make. We love using reclaimed wood because we want to do good for our planet, and we hate to see furniture go to waste! We also see beauty in imperfection—and antique reclaimed wood has an allure that only comes with age.

We're All Works In Progress
Reclaimed wood also tells a story—a metaphor for our own lives. We're crafting new things from worn-out and neglected furniture, using wood with scars, marks, patina, and character from years of use. Like the wood we reclaim, we're all marked by the events of our past. Yesterday's challenges are what made us who we are today—They gave us character. And every day, we're being made new—crafted into beautifully imperfect people.

We Love Our Customers!
We're continually impressed with our customers' creativity and generosity! So many people have used our products to spread joy, hope, and love. People are giving our little wooden hearts and crosses away at life celebrations, showers, weddings, family gatherings, and hospitals all around the nation. We heard so many inspiring stories that we started publishing them in our Share the Love blog series—Check it out.

We Love to Serve
We're passionate about giving our customers the very best service possible. We put service first! If you need anything at all, our customer care team is here to help—just let us know! If you have a special request, a question about your order, or just want to say hi, give us a call at (817) 269-7460, or email us at care@denneheydesign.com.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(1,960)

620 reviews in the last 12 months

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Rated 2 out of 5 stars

I stumbled upon Dennehey Design looking…

I stumbled upon Dennehey Design looking for something unique, and I must say, I was pleasantly surprised. The website was clean and easy to navigate, but the product selection was limited. I ordered a small item, and it arrived quickly, but the quality didn’t meet my expectations. The packaging was flimsy, and the item itself felt cheap. I’m disappointed, but I’ll keep shopping around. Maybe next time I’ll find something better.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Even though it was a little longer wait…

Even though it was a little longer wait to receive the hearts, I was thrilled when I got them. I am so excited to give them as gift toppers for my sisters and nephews weddings. Thank you all for giving me this gift toppers give. It will be very meaningful to them all.

7 August 2026
Rated 5 out of 5 stars

Thank you for extra effort in making …

Thank you for extra effort in making your service, asap. If you recall,wooden hearts-was for my nephews wife in hospice, while his dad(my brother is on life support). Needless to say, sweet Devon sent me a immediate note of appreciation and thoughtfulness...best, KB

5 August 2026
Dennehey Design logo

Reply from Dennehey Design

Thank you for sharing, Katherine!

❤️ Dennehey Design Team

Rated 5 out of 5 stars

I made 2 purchases

I made 2 purchases. 3 engraved hearts are beautiful. I purchased a wooden cross and decided to return it. They quickly responded with a prepaid label. I’d certainly purchase from them in the future.

5 August 2026
Dennehey Design logo

Reply from Dennehey Design

Thank you for your kindness!

❤️ Dennehey Design Team

Rated 5 out of 5 stars

Bonnie was so nice

Bonnie was so nice, answering all of our questions. The Cross arrived when they said it would and is just as beautiful in person as it was in the picture!

4 August 2026
Dennehey Design logo

Reply from Dennehey Design

Thank you for sharing your feedback!

❤️ Dennehey Design Team

Rated 5 out of 5 stars

The cross I ordered is beautiful

The cross I ordered is beautiful. It was delivered in a timely manner in a well-wrapped box so that the item was in perfect condition.

3 August 2026
Dennehey Design logo

Reply from Dennehey Design

We are thrilled to hear this! Thank you for sharing!

❤️ Dennehey Design Team

Rated 5 out of 5 stars

Beautiful license plate heart

Beautiful license plate heart. I ordered it for our anniversary. A neat combination of the states where we were born and raised.
It was put together very well and very smooth edges.

30 July 2026
Dennehey Design logo

Reply from Dennehey Design

Thank you for your kind review!

❤️ Dennehey Design Team

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