Mr. Christmas Reviews 

745
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 732 reviews, reviewers had a great experience with this company. Customers truly love the wide selection of beautiful holiday decorations, frequently noting that orders arrive quickly and are always carefully packaged to ensure safe delivery. People often point out that the products are exceptionally well made, visually stunning, and bring a wonderful sense of joy and nostalgia to their homes during the festive season. However, some people mentioned receiving damaged or defective merchandise and encountering unhelpful customer service responses when attempting to resolve these issues. A few consumers also stated being shipped the wrong items or dealing with products breaking shortly after initial use.

What people talk about most

Product

Users describe positive interactions with product, highlighting the excellent quality and beautiful holiday... See more

Quality

Customers had ambiguous experiences with quality, expressing both strong praise and notable concerns. Many... See more

Delivery service

Consumers find delivery service to be positive, consistently reporting fast shipping times and timely... See more

Order

People report ambiguous experiences with order processes, reflecting a strong division among consumers. Many... See more

Price

Reviewers mention ambiguous feedback about price, reflecting widely varying experiences. Many customers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very impressed with shipping such a breakable item. Arrived in perfect condition and the tree is beautiful. I cannot wait to change the lights for each holiday. My only issue is my tv remotes change t... See more

Rated 5 out of 5 stars

I have purchased from Mr Christmas many many times for years now. My packages arrive in great condition and on time sometimes actually earlier than expected. The decorations are just beautiful,the pai... See more

Rated 5 out of 5 stars

Where do I even start? This has blown me away with the charm and the excitement. This has to be the best way to celebrate Christmas by being able to see the magical joy with my kiddos. On top of tha... See more

Rated 5 out of 5 stars

I bought 4 of these this season. The first for my mother, then my wife and finally my two sisters. I was so blow away by the intricacies and details and movements of the carousel from my mother’s that... See more


4.1

Great

TrustScore 4 out of 5

745 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.1

All reviews

(745)

737 reviews in the last 12 months

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Rated 5 out of 5 stars

Only issue is the top of the shipping…

Only issue is the top of the shipping box was a little damaged by the post office. Nothing you can do about that.. or maybe it was FedEX. In which case I can see that happening how they handle parcels in their warehouse. . I know this from Years ago. It still was a very nice product. Seems to work as it should. I compared it against the wreath in the ad all lit up, and it appears all lights are working. A Couple of lightbulb covers came off too but again that’s attributable toshipping.

26 August 2026
Rated 5 out of 5 stars

Customer Service Outstanding!!!

I ordered a blow mold tree and it arrived damaged and broken and they replaced it immediately and have received my new product and its great.
There team was super responsive and a pleasure to do business with

17 August 2026
Rated 5 out of 5 stars

Ordering was easy

Ordering was easy. When I tried to order and item was out of stock, I left my email address and you let me know when the item was back in stock. When I got the email I ordered right away, without having to continue checking on availability myself. Thank you!

3 August 2026
Rated 2 out of 5 stars

Not as expected this would be…

I was really hopeful that this would be a wonderful Christmas item. What I failed to understand and I did not get clearly in the description is that you have to purchase minutes on top of the telephone. And this was just disappointing. I'm hoping to be able to return it for a refund as this is not what I was hoping for.

12 August 2026
Rated 5 out of 5 stars

My favorite Christmas family company

I have purchased from Mr Christmas many many times for years now. My packages arrive in great condition and on time sometimes actually earlier than expected. The decorations are just beautiful,the paint on the mini trees are perfect each light is placed just right on the mini trees. The banner is beautiful an very nostalgic an good quality. I got an Easter tree as well in this order it's just so adorable an perfect. I love all my Mr Christmas items an will continue to buy more an build my collection more an more for diff holidays. I honestly can't recommend the Mr Christmas family company enough!!

31 July 2026
Rated 4 out of 5 stars

I had to return an item due to quality…

I had to return an item due to quality issue and response from support was quick & thorough. A free return shipping label was sent, i packaged it up and off it went. It did take a little longer than expected for credit but all-in-all a smooth experience.

27 July 2026
Rated 2 out of 5 stars

False advertisement…

Saw one Christmas item in advertisement on Facebook. The advertisement was offering 25% off. So I downloaded your app. Went through the app and you don’t even have the item listed for sale.

24 July 2026

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