Mindrift Reviews 

951
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 730 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the platform's onboarding and task structures smooth and straightforward. Users appreciate the clear guidelines and opportunity for interesting AI-related tasks, with some successfully earning a side income and valuing the company for its easy recruitment process and diverse projects. However, some customers noted significant challenges, frequently experiencing a lack of available tasks after onboarding. Many encountered technical issues during AI interviews, such as sudden terminations or system malfunctions. Reviewers also found qualification tests tedious, citing internal server errors, rejected answers, or unclear status updates, often leading to frustration.

What people talk about most

User experience

Reviewers highlight ambiguous aspects of user experience, with many expressing significant frustration and... See more

Website

Consumers find the website experience to be ambiguous, with some reviewers expressing satisfaction and... See more

Artificial intelligence

Reviewers mention ambiguous feedback about artificial intelligence, with some finding the platform beneficial... See more

Service

Clients share ambiguous opinions on service, with some reviewers having outstanding experiences and finding... See more

Staff

Users describe ambiguous interactions with staff, with some reviewers praising the team as professional,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

available works not aligned to my expertise. No benefits of submitting resume ! edit : customer support informed me that work availability is currently affected by high demand. At the moment, there i... See more

Company replied

Rated 3 out of 5 stars

After completing the onboarding test, you must wait for tasks to be available before you can begin work. This waiting period sometimes takes several weeks. Because the system does not send autom... See more

Company replied

Rated 3 out of 5 stars

Ever since I joined Mindrift, all I have been doing is on-boarding and then no real tasks. I am busy on-boarding on a third project now and I am almost sure there won't be any tasks after 3 hours of o... See more

Company replied

Rated 3 out of 5 stars

I don't know how I can confirm if I passed the interview or not. Up until now, my Mindrift status says "Complete the Interview" even if I am already done way before. No notifications if I was accepted... See more

Company replied


Company details

  1. Web Collaboration Platform

Written by the company

Mindrift, a community of experts dedicated to generating high quality data for improving AI. Composed of AI Tutors - freelance experts, writers, and editors committed to innovation and excellence - we leverage collective knowledge and skills to pioneer the next generation of generative AI models.


Contact info

3.3

Average

TrustScore 3.5 out of 5

951 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(951)

785 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

the vendor mindrift block me from uhrs…

the vendor mindrift block me from uhrs sigin for no reasons! and i have already committed 15,000 crawls using their desktop crawler, so my real mobile data bundle is lost and no any pay from my commitment, this is abuse and fraud from random people knowing they cant do anything!
could have given u 0 stars or multi rate you 1 star on my different accounts
the jobs themselves arent available after completing tests, such bad bad platform waste of time, they abuse free labor to train their A.I! those who got jobs are victims of survivorship bias

support isnt answering, its just a dumb bot you call A.I

22 July 2026
Unprompted review
Mindrift logo

Reply from Mindrift

Hello,

We are sorry to hear that you experienced difficulties while using Mindrift. We'd really like the chance to learn more about what went wrong. Please get in touch with our support team so we can look into your specific situation and work towards a resolution.

We’re sorry to hear that our support didn’t meet your expectations. We’re dedicated to enhancing our service and are actively improving our support workflows. For faster assistance, you can use the in-platform Help Center or chat with us directly. 

Best,
Mindrift Team

Rated 1 out of 5 stars

Honestly i feel frustrated offlate have…

Honestly i feel frustrated offlate have been doing exams for project you approve but no tasks i feel like have been wasting time when itry to talk to a human no one is available am still seeing projects but it's saying no tasks for now why waste our time doing exam knowing very well there are no tasks to do

21 July 2026
Unprompted review
Mindrift logo

Reply from Mindrift

Hello,

Task availability can vary and we’re really sorry this has impacted your experience. Our projects are client-driven, and while some may be long-term, others that require specific expertise may only be temporary. Please stay tuned to the platform and your email for updates on new opportunities. You can learn more about our operations and how we manage tasks in our FAQ: https://mindrift.ai/faq

Best,
Mindrift Team

Rated 5 out of 5 stars

good for earning

18 July 2026
Unprompted review
Mindrift logo

Reply from Mindrift

Hello,

We're thrilled to hear you're enjoying your experience with Mindrift! Your positive feedback means a lot to us. For tips on how to further enhance your experience, have a read through some of our blogs: https://mindrift.ai/blog

Best,
Mindrift Team

Rated 4 out of 5 stars

Good platform but have some issues

The platform is really good, and they actually pay. I had a couple of experiences I wish I hadn't had—for example, I had money from tasks that were still pending review. I notified the person in charge to review them, but they never did. After a month (or more), they simply rejected all my tasks, and as a result, the pending payment wasn't “approved.” The tasks were fine (the LLM that reviews them marked them as good); it was just a matter of accepting the task. I also feel like there are few projects, or they don’t fully explain how to earn other qualifications and gain access to more projects. Overall, the platform is very good, but I’d understand if people feel overwhelmed if they can’t find tasks at first.

15 July 2026
Unprompted review
Mindrift logo

Reply from Mindrift

Hello,

Thank you so much for your review of our platform. Every experience matters to us and we'd really like the chance to look into your specific situation and learn more about what went wrong. Please get in touch with our support team and we'll do our best to address your concerns and improve our service for the future.

Best,
Mindrift Team

Rated 4 out of 5 stars

Some projects are genuinely worth it…

Some projects are genuinely worth it and well paid. But the number of ghost projects and projects that pay incredibly low are high making it harder to know which ones to put in the effort for. Payments arrive in reasonable time and a lot of times you don’t need to have some special qualification

15 July 2026
Unprompted review
Mindrift logo

Reply from Mindrift

Hello,

Your feedback on projects and payments is very important to us. We are always striving to improve our platform and your review really helps us in this. If you'd like to explore more ways to make the most of our platform, check out some of our blog posts: http://mindrift.ai/blog

Best,
Mindrift Team

Rated 3 out of 5 stars

Good website could be better

Good website could be better, need to fix recurring issues with tasks

15 June 2026
Unprompted review
Mindrift logo

Reply from Mindrift

Hello,

Thank you so much for your feedback! We're always looking to improve our platform. Please get in touch with our support team and we'll do our best to look into your specific situation and work towards a resolution.

Best,
Mindrift Team

Rated 5 out of 5 stars

Excellent Platform for STEM Experts and Freelancers

My experience with Mindrift has been excellent. The platform provides interesting and meaningful projects, especially for professionals with expertise in STEM, mathematics, and technical subjects. The instructions are well organized, the application process is straightforward, and the project guidelines help contributors understand what is expected.

I especially appreciate the flexibility to work remotely and manage my own schedule. The team is professional, supportive, and focused on maintaining high-quality standards. Working on different projects has also helped me strengthen my skills, learn new approaches, and gain valuable experience in AI-related work.

Payments are handled professionally, and the overall working environment is positive and rewarding. I highly recommend Mindrift to skilled professionals who are looking for flexible, challenging, and valuable remote-work opportunities.

15 July 2026
Unprompted review
Mindrift logo

Reply from Mindrift

Hello,

It is very valuable and important for us to know that you enjoy the experience you gain on our platform. We especially appreciate your sharing the benefits of our service that have impressed you most. Thank you so much for your awesome feedback! For tips on how to further enhance your experience, have a read through some of our blogs: https://mindrift.ai/blog

Best,
Mindrift Team

Rated 1 out of 5 stars

Very disappointing experience

Very disappointing experience. I spent hours taking qualification exams but never received any clear feedback or work opportunities. The tests seem endless, and it feels like a lot of time is wasted with no transparency about the results. I cannot recommend this platform based on my experience.

15 July 2026
Unprompted review
Mindrift logo

Reply from Mindrift

Hello,

We’re very sorry that Mindrift hasn't met your expectations on this occasion. Your feedback is valuable in helping us improve. Please contact our support team so we can look into your specific situation and provide you with the necessary assistance.

Best,
Mindrift Team

Rated 1 out of 5 stars

SCAM

SCAM! The recruited me on upwork for a special skills project. They extended an Upwork contract with a ridiculous hourly pay. I sent an email and asked why. They said that the contract's correct hourly rate would appear once I signed up on their platform (Mindrift). I asked for the hourly pay to be updated on the Upwork contract. They stopped responding. They only responded to one email repeating that the hourly rate will appear on THEIR PLATFORM. Also after accepting their offer and signing up on their platform no contract appeared and of course no job. They asked to verify my id through PERSONA. They are a big scam! The only jobs that appear on my view are extremely low paying jobs who are also quite difficult to get right and therefore get paid for. I don't know if they are collecting people's personal data or if they do mass recruitment in order to get people on the platform where they tell them that "they might as well do the low paying tasks to keep earning until they get matched with a task reflecting their skills" ... when it comes up. Complete scam. TO ANSWER THE BELOW COMMENT. I WAS IN DIRECT CONTACT WITH YOUR RECRUITER ON UPWORK WHO DID NOT RESPOND DESPITE MY SEVERAL MESSAGES. WHY SHOULD I ADDRESS MYSELF TO SUPPORT! THIS IS JUST SCAM ON YOUR SIDE TO GET PEOPLE TO THINK THAT THIS IS SOME MISTAKE. RANA BARAKLI WAS THE RECRUITER WHO CONTACTED ME.

3 July 2026
Unprompted review
Mindrift logo

Reply from Mindrift

Thank you for sharing your experience. We understand your frustration and appreciate your feedback.
To clarify a few points:

• We do not collect personal data for purposes unrelated to the platform. Identity verification through our trusted verification provider is a mandatory requirement for many projects. This helps us maintain platform security, prevent fraud, and comply with our clients' requirements.
• Mindrift operates as a gig-based platform for flexible, project-based earning opportunities rather than as a traditional employment model. Because of this, we onboard a large number of contributors across different skill sets.
• The availability, start dates, and requirements of expert projects are determined by our clients. As a result, not every contributor will be matched with a project immediately after joining the platform.
• We understand that the recruitment process and communication around project availability did not meet your expectations. We've heard your feedback and will share it with the relevant team as we continue improving the candidate experience.

We're sorry that your experience was disappointing, and we appreciate you taking the time to let us know where we can do better.

Rated 1 out of 5 stars

horrible experince too much time need…

horrible experince too much time need to wast. people should not work in this.

11 July 2026
Unprompted review
Mindrift logo

Reply from Mindrift

Hello,

We're disappointed to learn that you didn't enjoy your time with Mindrift. Every experience matters to us and we'd really like the chance to learn more about what went wrong. Please get in touch with our support team and we'll do our best to address your concerns and improve our service for the future.

Best,
Mindrift Team

Rated 5 out of 5 stars

Hi there

Hi there, I'm interested in applying but wanted to check if Mindrift hires globally, specifically in Zambia. Thanks in advance!

12 July 2026
Unprompted review
Rated 1 out of 5 stars

Abuse of free labor - And fabric support

Inaction in fixing identity verification errors (resulting in inability to access projects or current compensation).
No support channel and virtually no support ticketing system.
Waited a month for support with no results.
In short: this is a scam company, abuse of free labor.

Update:
Got this reply from Mindrift:
---
(14:32:51) Tim: Hello! Tim here from the Support Team. I'll check your request right away.
(14:35:17) Tim: Thank you for reaching out.

We have reviewed the documents you submitted for account verification. Unfortunately, the verification was not successful.

Possible reasons for verification failure include:

* Significant mismatch between profile information (name, date of birth) and document details (only minor spelling differences are acceptable)
* Document type not accepted by our verification provider
* Expired document
* Account holder appears to be under 18 years of age
* Document shows signs of alteration
----

Addendum: The 3-Minute "Verification" Sham

Your "support" is a performance. Tim responded at 14:32:51; by 14:35:17, three minutes, you had already "reviewed" documents and manufactured five contradictory rejections. This is not verification; this is a pre-written denial script to block wage claims.

Let me dismantle your fabricated excuses:

"Name mismatch": My profile displays only my full name. There is nothing to mismatch.
"Document type not accepted": Vietnamese National ID Card is standard government-issued identification. Your provider's incompetence is not my liability.
"Expired": Valid until 2042. Basic reading comprehension failure.
"Under 18": The DOB is clearly visible. Your provider needs glasses, not an excuse to steal wages.
"Signs of alteration": It was live verification. Real-time capture cannot be "altered."

The Reality

You never intended to verify anything. This obstacle course was deployed after I demanded payment, a transparent tactic to shift blame onto workers for your theft.

Final Notice
When I request verification, it means you should sit down with me and clarify the issue together, not come to a conclusion after 3 minutes.
Your "support" exists solely to generate pretexts for wage withholding. I am documenting this entire exchange for labor authorities, payment processors, and public disclosure.

7 July 2026
Unprompted review
Mindrift logo

Reply from Mindrift

Hello! Thank you for sharing your experience. We're sorry to hear about the difficulties you've encountered. We'd like to investigate this further. If you could add your support ticket number to your review, we'll look into your case with our team to better understand what happened and work toward a resolution. 

Best, 
Mindrift Team

Rated 5 out of 5 stars

So far so good

So far so good, platform is alive, as well as their support.

3 July 2026
Mindrift logo

Reply from Mindrift

Hello,

Thank you so much for your positive feedback! We're glad Mindrift is working well for you. If you'd like to explore more ways to make the most of our platform, check out some of our blog posts: https://mindrift.ai/blog

Best,
Mindrift Team

Rated 1 out of 5 stars

I got on here too late. This platform is dead.

This must have been a great platform some 3 years ago. Now everyone that is on here is really going for the most vulnerable parts of the pouplation to exploit for the most miserable pay imaginable. The projects involving prolonged training are even worse.

5 May 2026
Mindrift logo

Reply from Mindrift

Hello,

We're disappointed to learn that you didn't enjoy your time with Mindrift. Every experience matters to us and we'd really like the chance to learn more about what went wrong. Please get in touch with our support team and we'll do our best to address your concerns and improve our service for the future.

Best,
Mindrift Team

Rated 1 out of 5 stars

A platform that promises professionalism but delivers something entirely different

In over twenty-five years working in IT, I have rarely come across an experience as frustrating as this one.

I joined Mindrift believing I was entering a platform designed for professionals in artificial intelligence, software development, and technical analysis.

What I actually found was a confusing, poorly structured process that, at times, felt completely disconnected from the professional environment it claims to represent.

After submitting my résumé, personal information, professional background, and completing a lengthy registration process, any reasonable person would expect the platform to evaluate their skills and assign work that matches their expertise.

That is not what happened.

My first assignment required me to install a VPN, connect through a US IP address, register on a third-party platform, and complete the entire exercise within approximately one hour and twenty minutes.

What no one tells you is that you may spend a significant part of that time simply trying to find a VPN, install it, configure it, troubleshoot network issues, and understand why the required website does not even work.

In my case, the VPN actually prevented access to the required website. I had to diagnose the issue, modify my network configuration, and only then was I finally able to access the platform—while the countdown timer continued running.

The first task was rejected.

On my second attempt, I followed every instruction exactly as described.

However, the interface I received was different from the one shown in the onboarding instructions.

As an IT professional, I did what any tester or developer would do: I documented the discrepancy with screenshots and reported it.

The task remained "In Review."

I opened a support ticket.

I exchanged nine emails with the support team, providing screenshots and a detailed explanation of the issue.

I was explicitly told that my submission had been received, that it was under review, and that no further action was required from my side.

A few hours later, the task was rejected.

No technical explanation.

No indication of what was supposedly wrong.

After spending more than twenty-five years designing software, managing information systems, and solving complex technical problems, being rejected after documenting an interface inconsistency exactly as requested is something I genuinely struggle to understand.

But the most surprising part came afterwards.

The next available tasks offered approximately $0.35 each.

In exchange, participants were asked to provide:

newly taken selfies;
archived selfies from different years;
cropped facial photographs taken from identity documents;
demographic information;
device information;
and explicit consent for the processing of biometric facial data for AI training.

All of this for thirty-five cents.

I also work as a Data Protection Officer (DPO).

I fully understand what biometric data represents and the responsibilities associated with processing it.

For that reason, I find the balance between the amount of personal and biometric information requested and the compensation offered to be highly disproportionate.

I joined Mindrift hoping to contribute my professional experience in software development and artificial intelligence.

Instead, I spent days dealing with confusing onboarding procedures, inconsistent instructions, rejected tasks without meaningful technical feedback, and requests for extensive biometric data in exchange for a few cents.

For me, this has been one of the most disappointing experiences I have ever had on an online work platform.

3 July 2026
Unprompted review
Mindrift logo

Reply from Mindrift

Hello! Thank you for taking the time to share your detailed feedback. We're sorry to hear that your experience did not meet your expectations. We understand how frustrating inconsistent onboarding instructions, technical issues, and limited feedback can be. Our team is continuously working to improve the onboarding process, task clarity, and support experience. Regarding data collection, participation in such projects is always optional, and all data is handled in accordance with applicable privacy regulations and project requirements. We appreciate your feedback, as it helps us identify areas for improvement. 

Best, 
Mindrift Team

Rated 1 out of 5 stars

Worst platform I have seen in my 6 years of freelance

As a freelancer with 6 years of experience, I've used hundreds of platforms, and this has been the worst experience so far. Endless assessments and interviews, but no actual work. It feels like they're collecting data rather than hiring. The team hasn't responded to my messages for over 2 months. A complete waste of time and a frustrating experience for freelancers. Would not recommend.

25 June 2026
Unprompted review
Mindrift logo

Reply from Mindrift

Hello,

We're disappointed to learn that you didn't enjoy your time with Mindrift. Your feedback is valuable in helping us improve.

We regret that our support response time wasn’t up to par on this occasion. We’re dedicated to enhancing our service and are actively improving our support workflows to better assist you.

Best,
Mindrift Team

Rated 1 out of 5 stars

Absolutely horrible

Absolutely horrible. You'll make about US$4.00 an hour. And before that on all projects you will have to do several hours of training - unpaid - and tests - unpaid - and then once in a project, you'll be required to submit a large number of unpaid tasks to prove you are competent enough to work on the project. An absolutely terrible site.

24 June 2026
Unprompted review
Mindrift logo

Reply from Mindrift

Hello,

We’re very sorry that Mindrift hasn't met your expectations on this occasion. We take all feedback seriously and would like to make sure we can work better with and for you in the future. Please submit a request to our support team so we can help further.

Best,
Mindrift Team

Rated 3 out of 5 stars

Mildly enjoyable for side work

I have enjoyed using this site and have been successful with using the site for a side income. The only thing that I would change is that it takes a while to sometimes get work. You can join projects and wait weeks for tasks, if you even get any at all.

5 May 2026
Mindrift logo

Reply from Mindrift

Hello,

We appreciate your feedback on task availability and are actively seeking ways to ensure a steady flow of opportunities. As a platform for project-based opportunities, there may be pauses between projects. If you have access to the platform but see no tasks available, please check your email for notifications about part-time opportunities.

Best,
Mindrift Team

Rated 1 out of 5 stars

Pay rate is less than a Slave.

Let me share a joke. There is a task "Upload Selfies: New and Archive Photos."
You have to upload:
- 4 currently captured selfies in different locations and conditions.
- 5 Selfies from your archive. They must be in different years.
- 5 Selfies from at least 5+ years ago.
- 2 Photos from your document, like a photo of a printed photo or passport.

Guess how much you will get? $20? $30? Yes, you are almost correct. You will get 35.
Wait! Not $35, you will get 35 cents. Yes! You read it right. You will get only $0.35 by selling your identity with unlimited revisions. You may need to upload again if any specific condition is not met.

I bet a slave in the 18th-19th century earned more than that.

19 June 2026
Unprompted review
Mindrift logo

Reply from Mindrift

Hello,

We're sorry Mindrift didn't meet your needs. We are always striving to improve our platform and your feedback is very helpful to us in this regard. Please contact our support team so we can help further.

Best,
Mindrift Team

Rated 1 out of 5 stars

Asks for long assignments with no pay…

Asks for long assignments with no pay and rejects most job applications. Probably they use these assignments for training AI.

3 June 2026
Unprompted review
Mindrift logo

Reply from Mindrift

Hello,

We’re very sorry that Mindrift hasn't met your expectations on this occasion. Every experience matters to us and we'd really like the chance to learn more about what went wrong. Please get in touch with our support team and we'll do our best to address your concerns and improve our service for the future.

Best,
Mindrift Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look